Bruegger's Bagels

548 Monroe Ave, Rochester
(585) 256-3410

Recent Reviews

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Edward

Great bagels, great coffee, friendly staff -- what's not to love?

Atmosphere: 5

Food: 5

Service: 5

Z

Love your bagels šŸ˜‹

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagel

Sara Tomlin

Place was clean and people were friendly. Food was fairly priced and amazing! Highly recommend the farmhouse and a caramel coldbrew!

Atmosphere: 5

Food: 5

Service: 5

JeffC Cham

Store and food has gone to hell. The bagels quality has gotten horrible. I wrote an email to the corporate office and never got a response. Brueggers used to be jammed 7 days a week. Now they have removed all the tables and there is never a line. Why would there be with the quality of food and lack of caring about their customers. Just look at the outside of the store. And to top it off..... they got rid of Bacon Scallion creme cheese.

Atmosphere: 1

Food: 1

Service: 2

Caroline Muthoni

Servers were mad and I didn't know why

Atmosphere: 1

Food: 4

Service: 1

Sabine Sharp

Very tasty bagel. How do we get them so wrong in the UK? Seating was a bit weird - sort of hostile? Like they're not intending you sit around? The bagel definitely made up for it tho

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Bagel

mx bunny

Almost went here today, then found out they've been forced to close for public health violations. Yikes

T Kelly

Nice.location. Got there late, so alot of bagels were already sold out, but enjoyed what we got. Good flavor. Not exactly like my fav NYC bagels but very close!! Employees were pleasant and lots of seating. Clean and friendly.

Atmosphere: 5

Food: 5

Service: 5

Bethy Moore

The employee at the cash register was so, so friendly, and he was really funny! The food was also really good. Highly recommend.

RA J

My favorite bagel place! Always fresh!

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Bottle OJ, Skinny Bacon Avocado Tomato Egg White, Single Bagel with Cream Cheese, Farmhouse, Cream Cheese Tubs, Egg Ham \u0026 Cheese

Miluska O. Mejia

If I could leave a zero review, I would do so. I placed an order on their website to pick up a brunch box.
I went 25 minutes later to pick up the order only to be told by a very rude front desk lady that they don’t have any bagels ready so they can’t give me the order and they’re going to have to cancel the order.
I was on my way to a meeting to give this to coworkers and I was counting on this order. When I placed the order online, it asked for my email and phone number. I told them they could have called me to tell me this sooner and not wait for me to come in person. She said they don’t get the customer’s contact info. What’s the point of asking for email and phone number on their website if they will tell you later they don’t have that information!? Plus this was a total waste of time.
Finally, they wouldn’t even let me get a refund int he store, I was told I need to go to the ā€œappā€ and ask for a refund. I didn’t order through the app, I ordered online and shouldn’t have to make an extra step to get a refund if it’s their fault.

Marybeth Mueller

Love their sandwiches but they've moved all tables apart and the atmosphere isn't as warm as it used to be

Papo DeJesus

I’ve been going there for years and I love their BLT bagel toasted yummy Yum Yum šŸ˜‹

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagel Sandwich

Michael Urbanski

The rudest staff and manager I’ve ever met, the manager told me they were closed with 30min left and when I asked for a dozen bagels they said ā€œthey’re old so u better not come back and complainā€. Sat there with his arms crossed and stared at me while I chose what I wanted. Absolutely will never be visiting again

Atmosphere: 1

Food: 1

Service: 1

Corey McGhan

Staff that take orders are horribly rude, every time I’ve gone the past three times in couple months I’m utterly amazed at the order taker’s rudeness. Not just one but two of them now I’ve dealt with.

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