Not a great McD. Would avoid this one. Trash was piling up at tables. Cleanliness, in general, was poor. Tough to find condiments and napkins. Some loitering, which usually I don't mind, but when it's half the people there, it gets annoying.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Big Mac
J D
Don’t come here without a fly swatter.There are nats flying everywhere & the employees don’t seem to be doing anything much about them. ?
Atmosphere: 1
manoj kumar
I wish if I can give than 0 for their behavior and dealing with customers Totally 00000
Atmosphere: 1
Food: 5
Service: 1
Serena Matera
I used to shop here often since it's the closest McDonald's to where I live. But I've had so many issues I can't rate this place well. I'm finally giving up and not going back. Just save yourself the stress and go to the McDonald's on Jay Scutti Blvd or just go to the Wendy's a block away. My main bad experiences:1. Twice I placed an online order to be brought to my car at a designated space. Both times I was waiting 20+ minutes before I just went inside and got my order that was ready. They just never brought it out. No other McDonald's has done this to me.2. Really bad priority management. Whether you go inside or the drive-thru thru people consistently get there after you and are served before you. Last time I went, I waited inside for 25 minutes for food and 5 people who showed up and ordered after me were served first. In the 2 lane drive-thru, they'll take orders from one lane and not the other, and cars that got there after you will consistently be served first.3. Really bad wait times. Whatever the reason, a fast food place should aim to be fast. I think my time spent in the drive thru and in store averages 20-25 minutes and it's just annoying.
Atmosphere: 1
Food: 2
Service: 1
Clinton Rice
As long as McDonald's doesn't mess up my order, then I'm OK.
Every time I go there I stand there forever before someone even asks me if I need anything.They're always late.The food will be sitting out 10 minutes before I even get it. Ita dirty and disorganized. One time they had a massive coffee spill and it sat there for 20 minutes before someone cleaned it. They are super rude hand me my food and turn right around no thanks have a nice day sorry for the wait or anything everytime i say it i get ignored. Its the worst McDonalds ive ever been too.
Atmosphere: 1
Food: 1
Service: 1
Robert Bowles
Stopped at about seven am for a steak bagel sandwich. Put my change in my pocket paid with a twenty. Got home and had eight dollars instead of thirteen. Stole five dollars from me. Check your money before you leave, this was my last visit to this location.
Food: 4
Service: 1
Kelly Collins
Absolute worst mcdonald's in the area. All I oder is a LG mocha with no whip cream. They ignore the people waiting at the register, everyone has a bad attitude, including.. especially management! My order is almost always wrong and a coffee shouldn't take 10 mins to fulfill!
Atmosphere: 2
Food: 1
Service: 1
Paul Farrell
All the employees seem to HATE working there. Food was O dot K dot. If you're out and are hungry go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Christopher Wright
Unfortunately I ended up with a Karen in line behind me and my kids as we tried to order and my autistic son was having a little bit of a hard time figuring out what he wanted thankfully the cashier understood but the Karen got pissy and ended up
The food was extra hot and fresh. We had nuggets and fish and both were fresh and crispy. The fries were nice and hot and crispy. The employees were joyful and helpful. Best experience I've had at a McDonald's ever.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets
张文翰
Deluxe hamburger looks like garbage. No human deserves this kind of ‘food’. Hilarious.
Atmosphere: 1
Food: 1
Service: 1
Steve Smith
Food and atmosphere are what you would expect from a McDonald's. Prices tend to be minimally cheaper than others in the area. However, I've had a lot of bad service with long wait times, disorganization, and receiving the wrong items.
Atmosphere: 4
Food: 4
Service: 1
amanda
before i start this review i want to say that i work in a restaurant and am very familiar with the inner workings and how stressful it can be, especially at a chain restaurant in a busy area, but this mcdonalds is just. Bad. it always takes at least ten minutes for my food, even when it's not busy. the burgers are always smushed and dry and i always do walk-in takeout because i live literally down the street so i don't *need* to use the drive-thru but i might as well start because maybe i'll get faster service. i completely understand any reason why the service might be unsatisfactory-- the workers are stressed out, they're short staffed, something might be broken in the kitchen, etc.-- but it's just annoying knowing that my food could be a little better. that's all
Edmund Hunter
Best McDonald's in Rochester.The team there rock's.Go to drive-thru is fast . The store managers are very nice.The store is clean. The garbage can are always empty. The tables are wiped down. The soda area is always clean never sticky.
Not a great McD. Would avoid this one. Trash was piling up at tables. Cleanliness, in general, was poor. Tough to find condiments and napkins. Some loitering, which usually I don't mind, but when it's half the people there, it gets annoying.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Big Mac
Don’t come here without a fly swatter.There are nats flying everywhere & the employees don’t seem to be doing anything much about them. ?
Atmosphere: 1
I wish if I can give than 0 for their behavior and dealing with customers Totally 00000
Atmosphere: 1
Food: 5
Service: 1
I used to shop here often since it's the closest McDonald's to where I live. But I've had so many issues I can't rate this place well. I'm finally giving up and not going back. Just save yourself the stress and go to the McDonald's on Jay Scutti Blvd or just go to the Wendy's a block away. My main bad experiences:1. Twice I placed an online order to be brought to my car at a designated space. Both times I was waiting 20+ minutes before I just went inside and got my order that was ready. They just never brought it out. No other McDonald's has done this to me.2. Really bad priority management. Whether you go inside or the drive-thru thru people consistently get there after you and are served before you. Last time I went, I waited inside for 25 minutes for food and 5 people who showed up and ordered after me were served first. In the 2 lane drive-thru, they'll take orders from one lane and not the other, and cars that got there after you will consistently be served first.3. Really bad wait times. Whatever the reason, a fast food place should aim to be fast. I think my time spent in the drive thru and in store averages 20-25 minutes and it's just annoying.
Atmosphere: 1
Food: 2
Service: 1
As long as McDonald's doesn't mess up my order, then I'm OK.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Happy Meal, Double Cheeseburger
Every time I go there I stand there forever before someone even asks me if I need anything.They're always late.The food will be sitting out 10 minutes before I even get it. Ita dirty and disorganized. One time they had a massive coffee spill and it sat there for 20 minutes before someone cleaned it. They are super rude hand me my food and turn right around no thanks have a nice day sorry for the wait or anything everytime i say it i get ignored. Its the worst McDonalds ive ever been too.
Atmosphere: 1
Food: 1
Service: 1
Stopped at about seven am for a steak bagel sandwich. Put my change in my pocket paid with a twenty. Got home and had eight dollars instead of thirteen. Stole five dollars from me. Check your money before you leave, this was my last visit to this location.
Food: 4
Service: 1
Absolute worst mcdonald's in the area. All I oder is a LG mocha with no whip cream. They ignore the people waiting at the register, everyone has a bad attitude, including.. especially management! My order is almost always wrong and a coffee shouldn't take 10 mins to fulfill!
Atmosphere: 2
Food: 1
Service: 1
All the employees seem to HATE working there. Food was O dot K dot. If you're out and are hungry go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Unfortunately I ended up with a Karen in line behind me and my kids as we tried to order and my autistic son was having a little bit of a hard time figuring out what he wanted thankfully the cashier understood but the Karen got pissy and ended up
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
The food was extra hot and fresh. We had nuggets and fish and both were fresh and crispy. The fries were nice and hot and crispy. The employees were joyful and helpful. Best experience I've had at a McDonald's ever.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets
Deluxe hamburger looks like garbage. No human deserves this kind of ‘food’. Hilarious.
Atmosphere: 1
Food: 1
Service: 1
Food and atmosphere are what you would expect from a McDonald's. Prices tend to be minimally cheaper than others in the area. However, I've had a lot of bad service with long wait times, disorganization, and receiving the wrong items.
Atmosphere: 4
Food: 4
Service: 1
before i start this review i want to say that i work in a restaurant and am very familiar with the inner workings and how stressful it can be, especially at a chain restaurant in a busy area, but this mcdonalds is just. Bad. it always takes at least ten minutes for my food, even when it's not busy. the burgers are always smushed and dry and i always do walk-in takeout because i live literally down the street so i don't *need* to use the drive-thru but i might as well start because maybe i'll get faster service. i completely understand any reason why the service might be unsatisfactory-- the workers are stressed out, they're short staffed, something might be broken in the kitchen, etc.-- but it's just annoying knowing that my food could be a little better. that's all
Best McDonald's in Rochester.The team there rock's.Go to drive-thru is fast . The store managers are very nice.The store is clean. The garbage can are always empty. The tables are wiped down. The soda area is always clean never sticky.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac