I ordered extra steak they gave me a bowl with nothing in it not even steak it was a veggie bowl I even payed extra !!!! Reading and listening is fundamental !!!!
Atmosphere: 1
Food: 1
Service: 1
sahara
service was really good!
Atmosphere: 5
Food: 5
Service: 5
Danielle S.
Wish it was better. Super hot inside. Drink machine barely worked. No forks. Slow service. Pain in the butt parking. But the tofu was fresher than most Moe's restaurants I've been to!
Terry Gagnon
Wow! Beware of this slumhole! Went with wife while at University of Rochester hospital. Deplorable staff that is unsanitary and distracted. Place is filthy filthy filthy.
Atmosphere: 1
Food: 1
Service: 1
Anthony Tomasso
Very slow even with 4 people in line. One guy had AirPods in while working and had customers repeat because he was listening to whatever he had on. Unsanitary conditions include: not changing out gloves, not changing gloves from going to meat back to vegetables, not once was there handwashing, and long hair was not put back or covered. Go to the Moe’s on Jefferson where the service is much better and faster.
Atmosphere: 1
Food: 1
Service: 1
Mulani Rose
Be very careful eating here. There are bugs in the food and all over the store. Half of the workers are unsanitary and violates so many health codes. And the meat is always out dated so if your stomach aches after eating moes know they are not a place of comfort and not a sanitary environment for food.
Jasmine Morse
Can't read instructions worth a damn. Asked for salsa, got none. Asked for no guacamole in my burrito, got guacamole. How do you even mess up that bad-
Food: 1
Jenna Cacciatore
They consistently forget my queso and charge me for it.
I'm usually here once a week ordering food. There foods usually good. There problem is they open at 10 but cuz they wanna run late and it's the customer fault and are disrespectful towards them. And then the one worker goes get McDonald's food comes back and put food on her sandwich. They open at 10. Sign in window and Internet says 10 but almost 11. 10:50 to be exact and still not open cuz there behind. Use to love this place but starting to hate it
Martin Murphy
I usually go to the Penfield location but I was in the neighborhood of this location so I went here instead. The employees were too busy gossiping to acknowledge me when I came to the counter. When one finally approached me, I had to repeat myself several times because he was continuing his conversation with the other employee and not listening to me.I finally got to the register to cash out and they told me they could only accept cash since they hadn't called to correct their POS problem, they said it had been down all day. They then would not honor the Moe's Monday special since they were not online.After wasting 15 minutes in their store, I finally left in frustration. I will never visit this location again, their management and employees are obviously inept.
Atmosphere: 1
Food: 1
Service: 1
Kaylen Brown
Service & food is good but they’re always understaffed management sucks only 1 employee working all by herself.
Atmosphere: 4
Food: 4
Service: 4
Hans Thurston
Stood there waiting for service for about 15 minutes while no one else was in the place and they were just finishing an order when we walked in. There were two people there that looked like sisters and they couldn't seem to care less if we were waiting or not. We finally left without being served and went down the street to Bunga Burger Bar where the service was 100% better than Moe's. In recent years that place seems to have gone way down hill.
Vicki Musson
I ordered the nachos with beef, corn salsa, black olives & queso. There was no black olives or queso. It was horrible. I tried to call & speak to a manager, but an associate said they we're busy. Obviously not doing their jobs. I order from the location on Jefferson Rd all the time with no issue. I will definitely never order from this location again.
It's convenient and I live the food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl, Burrito, Chicken Quesadilla
Best place N good
Atmosphere: 5
Food: 5
Service: 5
I ordered extra steak they gave me a bowl with nothing in it not even steak it was a veggie bowl I even payed extra !!!! Reading and listening is fundamental !!!!
Atmosphere: 1
Food: 1
Service: 1
service was really good!
Atmosphere: 5
Food: 5
Service: 5
Wish it was better. Super hot inside. Drink machine barely worked. No forks. Slow service. Pain in the butt parking. But the tofu was fresher than most Moe's restaurants I've been to!
Wow! Beware of this slumhole! Went with wife while at University of Rochester hospital. Deplorable staff that is unsanitary and distracted. Place is filthy filthy filthy.
Atmosphere: 1
Food: 1
Service: 1
Very slow even with 4 people in line. One guy had AirPods in while working and had customers repeat because he was listening to whatever he had on. Unsanitary conditions include: not changing out gloves, not changing gloves from going to meat back to vegetables, not once was there handwashing, and long hair was not put back or covered. Go to the Moe’s on Jefferson where the service is much better and faster.
Atmosphere: 1
Food: 1
Service: 1
Be very careful eating here. There are bugs in the food and all over the store. Half of the workers are unsanitary and violates so many health codes. And the meat is always out dated so if your stomach aches after eating moes know they are not a place of comfort and not a sanitary environment for food.
Can't read instructions worth a damn. Asked for salsa, got none. Asked for no guacamole in my burrito, got guacamole. How do you even mess up that bad-
Food: 1
They consistently forget my queso and charge me for it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I'm usually here once a week ordering food. There foods usually good. There problem is they open at 10 but cuz they wanna run late and it's the customer fault and are disrespectful towards them. And then the one worker goes get McDonald's food comes back and put food on her sandwich. They open at 10. Sign in window and Internet says 10 but almost 11. 10:50 to be exact and still not open cuz there behind. Use to love this place but starting to hate it
I usually go to the Penfield location but I was in the neighborhood of this location so I went here instead. The employees were too busy gossiping to acknowledge me when I came to the counter. When one finally approached me, I had to repeat myself several times because he was continuing his conversation with the other employee and not listening to me.I finally got to the register to cash out and they told me they could only accept cash since they hadn't called to correct their POS problem, they said it had been down all day. They then would not honor the Moe's Monday special since they were not online.After wasting 15 minutes in their store, I finally left in frustration. I will never visit this location again, their management and employees are obviously inept.
Atmosphere: 1
Food: 1
Service: 1
Service & food is good but they’re always understaffed management sucks only 1 employee working all by herself.
Atmosphere: 4
Food: 4
Service: 4
Stood there waiting for service for about 15 minutes while no one else was in the place and they were just finishing an order when we walked in. There were two people there that looked like sisters and they couldn't seem to care less if we were waiting or not. We finally left without being served and went down the street to Bunga Burger Bar where the service was 100% better than Moe's. In recent years that place seems to have gone way down hill.
I ordered the nachos with beef, corn salsa, black olives & queso. There was no black olives or queso. It was horrible. I tried to call & speak to a manager, but an associate said they we're busy. Obviously not doing their jobs. I order from the location on Jefferson Rd all the time with no issue. I will definitely never order from this location again.
Food: 1
Service: 1