I knew it was gonna be nasty when the meat looked gray
Food: 1
Marcia Graham
I only purchase their shrimp and chicken spicy Rasta pasta. It’s to die for delicious. Their soup is more of a broth. Too thin. Not filling or hearty enough for my taste. The service leaves a lot more to be desired. I have called in on more than one occasion to order my Rasta pasta and have been left on hold for more than 10 mins. I’ve driven from where I called to the restaurant and I am still on hold. Understandably they seem to be a busy location, but the wait time to have your order taken is excessive
Atmosphere: 3
Food: 5
Service: 2
Alvaro Mendonca
Worst place to order food from the service sucks even when they mess up your order , food is improperly handling when being taken out when you ask them to put on gloves they give you an attitude while waiting for my order there where people also there to pick up orders the restaurant doesn’t care about online orders that’s what the young lady with glasses made is seem like they had people waiting 45 minutes just to pick up and online order. I’ve never had experienced such awful customer service in my life . When you ask to speak to a management they just get another worker to give you a big attitude and doesn’t listen to your complaints and fix them . The cook never has orders ready on time and when the online order people go to get an update they online come back with 20-25 minutes more never an actual time , I watch someone doing online delivery complain about waiting 45 minutes and the young lady at the order pickup area told him he has to wait another 20-30 very rudely and the gentleman was being very polite. This is a typical Jamaican restaurant ..bad customer service even worst when you ask to speak to management. I’m contacting department of health and filing a report for unsanitary conditions . Handling people food barehanded is disgusting and unacceptable. When also ask for someone else to take out my food with gloves they started getting very rude remind you I’m waiting in line for 15 minutes witnessing the horrible service to the delivery people I just thought it would have been a different experience for myself that’s why waited . But never ever again will I even think about ordering or going to this place . If you want horrible service go to this place .they whole staff needs to be fired especially the cook who can’t even inform the employees accurately how long an order will take to be made too many orders I guess and not a experience cook looks like . Give him some help so your customers don’t have to wait so long for their food . Give the food servers some training in sanitation requirements here in New York .. isn’t this why we have letter grades for stores..Parking: You can’t park In front the location there isn’t any parking and the street parking is nonexistent had to park two blocks and walk to the location due to no parking in front of locationKid-friendliness: This is not a kids friendly location the music is very vulgar that they was playing in the location if you want to have your kids learning bad words bring them here . Would never bring my kids here at all because of all the issues they have at the order pick up windows people always cursing at staff about orders staff always acting very rude to them, want your kids to see adults fighting /arguing cussing bring them here .
Atmosphere: 1
Food: 1
Service: 1
Sonia T.
I order chicken soup from this restaurant many times .Each time i specify Just meat and Broth !No food .Unfortunately no one reads instructions as they have messed up my order at least 7 times in the last few months !Maybe they don't care .I will now go elsewhere .
Marv Hendy
Food is good but can lack consistency at
Atmosphere: 5
Food: 4
Service: 5
winston pigott
Excellent Experience with Food and drinks. Service is excellent.
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Curry Chicken with Rice and Beans with Steam Veggies with Plan, Rice & Peas
Tristan King
Got to love Island grill, sometimes you get off work and you need a ginger beer or some pasta pasta and they always hit the stop.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curry Chicken with Macaroni and Cheeseand Cabbage, Ecovitech Lobster Tails with a Baileys Martini, Cream of Pumpkin Soup or Salad, Garlic Butter Shrimp with White Rice, Breezes Jerk Burger, Chicken Wings, Rice and Peas L, Rice & Peas, Breezes Ackee & Codfish, Fully Loaded Snapper
Jason L.
Stop forgetting the oxtail gravy after people pay extra for it . It's bad enough you're charging for something that makes itself
Anushka Garcia
This place had gone down so bad its sad the owner must not give a damn. Anyway I just ordered the irie pasta spicy with oxtail from here. Instead they gave me the plain pasta without the oxtail?. I was hungry so i tasted the pasta it was disgusting trash with a hint of cinnamon. The spice was non-existent at this point i started to think not having the oxtail was a blessing. Call them to tell them but i was on hold for 7mins probably fgt about me like they did the oxtail so service is a 0. Crazy thing is the pasta used to be great but obviously no upkeep in quality here. Do not order from this establishment u will regret it.
Reginald Cruz
Food use to be really good (especially the curry goat) but I had it for the first time the other day in a while and it was horrible. Fell off tremendously!!! This spot is trash ? ?️ now!!!!
I can't believe I have to write a review like this ! My friend decided to take me for a drink yesterday to treat me for my bday. I'm not sure the staff name I wish I got her name but she asked my friend if she was pregnant (one of the most annoying questions when you're not pregnant!) my friend explained to her no , she walked away and then returned. She then refused to serve my friend and says I know you said you're not pregnant but you LOOK PREGNANT so I can't serve you (I won't go into more detail but it was very disheartening that a black women refused to service another black women because of the way she looks ) once she said no that should of been end of discussion. Also as a black women you should know the issues we go through as women ! That causes bloating which also causes issues with in which you CANT get pregnant ! To see that was so hurtful and so sad I have never saw this in my life this place will be sued for discrimination!
Nicole Morris
This was my first time ordering and my last. The chicken could have been done more .Rice had no taste along with the vegetables..The sweet chili chicken was mushy because the fry it with flour than put it in sauce ..I really thought it was going to be good !
Food: 1
Rajib Mazhar Hasan
Little hole in the wall but the food is amazing. Lots of original recipes made with love and care. There is lots of choices when it comes to drinks as well which I have never heard of before.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice
Ekiuwa
I ordered takeout. I had the pepper shrimp appetizer with the pasta w/goat curry and a drink. The food was good I think my only issue was that the shrimp was not detached, peeled, or deveined. So I was surprised when I saw the shrimp with everything still together - it was kind of off putting personally I thought they would at least remove the head. I was disappointed they didn’t do it for you, but it should at least be an option/listed the shrimp comes as is. Otherwise everything else was fine.
Atmosphere: 4
Food: 4
Service: 4
Savi
First time here the process to order was confusing. The food I ordered was dished out on the other side, (menu not updated with actual items available)wasn't aware stir fry veggies were on the menu after I ordered and paid for steam veggies. I would've had to go back and pay an additional $1.50. Then I asked for hot pepper and was told its .50!! I ordered n paid for $50 worth of food and drinks it would've been nice to be given to me.
I knew it was gonna be nasty when the meat looked gray
Food: 1
I only purchase their shrimp and chicken spicy Rasta pasta. It’s to die for delicious. Their soup is more of a broth. Too thin. Not filling or hearty enough for my taste. The service leaves a lot more to be desired. I have called in on more than one occasion to order my Rasta pasta and have been left on hold for more than 10 mins. I’ve driven from where I called to the restaurant and I am still on hold. Understandably they seem to be a busy location, but the wait time to have your order taken is excessive
Atmosphere: 3
Food: 5
Service: 2
Worst place to order food from the service sucks even when they mess up your order , food is improperly handling when being taken out when you ask them to put on gloves they give you an attitude while waiting for my order there where people also there to pick up orders the restaurant doesn’t care about online orders that’s what the young lady with glasses made is seem like they had people waiting 45 minutes just to pick up and online order. I’ve never had experienced such awful customer service in my life . When you ask to speak to a management they just get another worker to give you a big attitude and doesn’t listen to your complaints and fix them . The cook never has orders ready on time and when the online order people go to get an update they online come back with 20-25 minutes more never an actual time , I watch someone doing online delivery complain about waiting 45 minutes and the young lady at the order pickup area told him he has to wait another 20-30 very rudely and the gentleman was being very polite. This is a typical Jamaican restaurant ..bad customer service even worst when you ask to speak to management. I’m contacting department of health and filing a report for unsanitary conditions . Handling people food barehanded is disgusting and unacceptable. When also ask for someone else to take out my food with gloves they started getting very rude remind you I’m waiting in line for 15 minutes witnessing the horrible service to the delivery people I just thought it would have been a different experience for myself that’s why waited . But never ever again will I even think about ordering or going to this place . If you want horrible service go to this place .they whole staff needs to be fired especially the cook who can’t even inform the employees accurately how long an order will take to be made too many orders I guess and not a experience cook looks like . Give him some help so your customers don’t have to wait so long for their food . Give the food servers some training in sanitation requirements here in New York .. isn’t this why we have letter grades for stores..Parking: You can’t park In front the location there isn’t any parking and the street parking is nonexistent had to park two blocks and walk to the location due to no parking in front of locationKid-friendliness: This is not a kids friendly location the music is very vulgar that they was playing in the location if you want to have your kids learning bad words bring them here . Would never bring my kids here at all because of all the issues they have at the order pick up windows people always cursing at staff about orders staff always acting very rude to them, want your kids to see adults fighting /arguing cussing bring them here .
Atmosphere: 1
Food: 1
Service: 1
I order chicken soup from this restaurant many times .Each time i specify Just meat and Broth !No food .Unfortunately no one reads instructions as they have messed up my order at least 7 times in the last few months !Maybe they don't care .I will now go elsewhere .
Food is good but can lack consistency at
Atmosphere: 5
Food: 4
Service: 5
Excellent Experience with Food and drinks. Service is excellent.
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Curry Chicken with Rice and Beans with Steam Veggies with Plan, Rice & Peas
Got to love Island grill, sometimes you get off work and you need a ginger beer or some pasta pasta and they always hit the stop.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curry Chicken with Macaroni and Cheeseand Cabbage, Ecovitech Lobster Tails with a Baileys Martini, Cream of Pumpkin Soup or Salad, Garlic Butter Shrimp with White Rice, Breezes Jerk Burger, Chicken Wings, Rice and Peas L, Rice & Peas, Breezes Ackee & Codfish, Fully Loaded Snapper
Stop forgetting the oxtail gravy after people pay extra for it . It's bad enough you're charging for something that makes itself
This place had gone down so bad its sad the owner must not give a damn. Anyway I just ordered the irie pasta spicy with oxtail from here. Instead they gave me the plain pasta without the oxtail?. I was hungry so i tasted the pasta it was disgusting trash with a hint of cinnamon. The spice was non-existent at this point i started to think not having the oxtail was a blessing. Call them to tell them but i was on hold for 7mins probably fgt about me like they did the oxtail so service is a 0. Crazy thing is the pasta used to be great but obviously no upkeep in quality here. Do not order from this establishment u will regret it.
Food use to be really good (especially the curry goat) but I had it for the first time the other day in a while and it was horrible. Fell off tremendously!!! This spot is trash ? ?️ now!!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I can't believe I have to write a review like this ! My friend decided to take me for a drink yesterday to treat me for my bday. I'm not sure the staff name I wish I got her name but she asked my friend if she was pregnant (one of the most annoying questions when you're not pregnant!) my friend explained to her no , she walked away and then returned. She then refused to serve my friend and says I know you said you're not pregnant but you LOOK PREGNANT so I can't serve you (I won't go into more detail but it was very disheartening that a black women refused to service another black women because of the way she looks ) once she said no that should of been end of discussion. Also as a black women you should know the issues we go through as women ! That causes bloating which also causes issues with in which you CANT get pregnant ! To see that was so hurtful and so sad I have never saw this in my life this place will be sued for discrimination!
This was my first time ordering and my last. The chicken could have been done more .Rice had no taste along with the vegetables..The sweet chili chicken was mushy because the fry it with flour than put it in sauce ..I really thought it was going to be good !
Food: 1
Little hole in the wall but the food is amazing. Lots of original recipes made with love and care. There is lots of choices when it comes to drinks as well which I have never heard of before.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice
I ordered takeout. I had the pepper shrimp appetizer with the pasta w/goat curry and a drink. The food was good I think my only issue was that the shrimp was not detached, peeled, or deveined. So I was surprised when I saw the shrimp with everything still together - it was kind of off putting personally I thought they would at least remove the head. I was disappointed they didn’t do it for you, but it should at least be an option/listed the shrimp comes as is. Otherwise everything else was fine.
Atmosphere: 4
Food: 4
Service: 4
First time here the process to order was confusing. The food I ordered was dished out on the other side, (menu not updated with actual items available)wasn't aware stir fry veggies were on the menu after I ordered and paid for steam veggies. I would've had to go back and pay an additional $1.50. Then I asked for hot pepper and was told its .50!! I ordered n paid for $50 worth of food and drinks it would've been nice to be given to me.
Atmosphere: 2
Food: 5
Service: 3