Great Dunkin', fast friendly service, coffee was fresh and spot on. In and out very quickly. Well done Dunkin'.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Assorted Half Dozen or Dozen Donuts
Wei Chen
Ordered an iced latte, received an iced coffee. Staff insisted it was a latte until I tasted it. When I pointed out the mistake, the employee insisted that it was indeed an iced latte, despite the obvious absence of any milk or creamy texture. Poor customer service and subpar drink quality. Just admit your mistake and fix it how hard could it be? Won't be returning. Now you lose another customer, great job.
Atmosphere: 1
Food: 1
Service: 1
Wei C.
Ordered an iced latte, received an iced coffee. Staff insisted it was a latte until I tasted it. When I pointed out the mistake, the employee insisted that it was indeed an iced latte, despite the obvious absence of any milk or creamy texture. Poor customer service and subpar drink quality. Just admit your mistake and fix it how hard could it be? Won't be returning. Now you lose another customer, great job.
aiman fatima
Worst Dunkin’ ever. The glasses girl doesn't even know how to make a latte. Pathetic.
Misha Bluvshteyn
Good DD location. No
Igor Konstantinov
this location is the best on the island . Only here they can make my latte perfect. Thanks
William Niola
If you are ordering food to take out make sure to check the bag to make sure your order is complete.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Bagels
Dustin Oriente
Love this Dunkin! I go here everyday before work to get coffee. The employees are the best and the food/coffee is always great!
Robyn Pantano
I feel the donuts got smaller.. that is the reason for only 4 stars otherwise I love this place.
Quick stop. Decided to try the tomato pesto without cheese and on a plain bagel this time. Not bad at all.
Ed Pizza
I always go to this location when I’m on Staten Island. Although I live in Chicago and visit once a month they always remember me. The manager somehow remembers my order from month to month!The line is three or four at most and moved along fairly quickly.The customer service is excellent!
Xochilt Espinoza
I went in to get a coffee with my cousin before school, My cousin ordered a bacon toasted with croissant sandwich to go along with her coffee, However when an female employee yelled out the order we only heard a “bacon sandwich” so we figured that it would be our order, we take our things and start heading outside but my cousin realized that they gave her a tortilla bacon sandwich so we go back and kindly ask for her croissant, but all the sudden this guy starts yelling at us that we should “fucking hear better” ,and went on yelling to us how he did say the order correctly. Number 1 is that is no way to talk to costumers like that!! especially when you were never specific on what the order was, you messed up and you know it, just because we are high schoolers doesn’t give you the right to yell as us like how you yell at your own kids. Number 2 is that he's lying because the employee that did say the order was a female employee not him also. NUMBER 3 WE ASKED KINDLY!! our moods were absolutely ruin. I constantly hear complains about this guy I have no idea how he still even works there.
Akulina K
It’s unbelievable they messed up all 3 coffee I’ve ordered. Start Arguing with me that I changed my mind. You guys did a mistake, make sure you could fix the problem.
Great Dunkin', fast friendly service, coffee was fresh and spot on. In and out very quickly. Well done Dunkin'.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Assorted Half Dozen or Dozen Donuts
Ordered an iced latte, received an iced coffee. Staff insisted it was a latte until I tasted it. When I pointed out the mistake, the employee insisted that it was indeed an iced latte, despite the obvious absence of any milk or creamy texture. Poor customer service and subpar drink quality. Just admit your mistake and fix it how hard could it be? Won't be returning. Now you lose another customer, great job.
Atmosphere: 1
Food: 1
Service: 1
Ordered an iced latte, received an iced coffee. Staff insisted it was a latte until I tasted it. When I pointed out the mistake, the employee insisted that it was indeed an iced latte, despite the obvious absence of any milk or creamy texture. Poor customer service and subpar drink quality. Just admit your mistake and fix it how hard could it be? Won't be returning. Now you lose another customer, great job.
Worst Dunkin’ ever. The glasses girl doesn't even know how to make a latte. Pathetic.
Good DD location. No
this location is the best on the island . Only here they can make my latte perfect. Thanks
If you are ordering food to take out make sure to check the bag to make sure your order is complete.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Bagels
Love this Dunkin! I go here everyday before work to get coffee. The employees are the best and the food/coffee is always great!
I feel the donuts got smaller.. that is the reason for only 4 stars otherwise I love this place.
Great service and staff and donut ? ? ? ?
Restaurantji Recommends
Best DD coffee and service in Staten Island!
Quick stop. Decided to try the tomato pesto without cheese and on a plain bagel this time. Not bad at all.
I always go to this location when I’m on Staten Island. Although I live in Chicago and visit once a month they always remember me. The manager somehow remembers my order from month to month!The line is three or four at most and moved along fairly quickly.The customer service is excellent!
I went in to get a coffee with my cousin before school, My cousin ordered a bacon toasted with croissant sandwich to go along with her coffee, However when an female employee yelled out the order we only heard a “bacon sandwich” so we figured that it would be our order, we take our things and start heading outside but my cousin realized that they gave her a tortilla bacon sandwich so we go back and kindly ask for her croissant, but all the sudden this guy starts yelling at us that we should “fucking hear better” ,and went on yelling to us how he did say the order correctly. Number 1 is that is no way to talk to costumers like that!! especially when you were never specific on what the order was, you messed up and you know it, just because we are high schoolers doesn’t give you the right to yell as us like how you yell at your own kids. Number 2 is that he's lying because the employee that did say the order was a female employee not him also. NUMBER 3 WE ASKED KINDLY!! our moods were absolutely ruin. I constantly hear complains about this guy I have no idea how he still even works there.
It’s unbelievable they messed up all 3 coffee I’ve ordered. Start Arguing with me that I changed my mind. You guys did a mistake, make sure you could fix the problem.