Horrible experience, the ice cream I ordered was freezer burnt and the cone was very stale. They had no options when it came to toppings to put on the ice cream. Not to mention the customer service experience was horrible. The employee who helped me wasn’t wearing any gloves as she touched my food. Definitely would recommend staying far away from this place. I don’t know how the board of health has not shut them down yet .
Romeo Hernandez
Worst place ever! I just hate the service here, I will never visit this store again!
Luis Aviles
Absolutely horrible
Michael Segnini
Man behind the counter was the rudest and most un sanitary person ever
meghan n
Rudest older man behind the counter .Complained that my kids asked to try ONE flavor ,Did not wear gloves however used his finger to picked up sprinkles that fell on the counter to put back into our ice cream cup ?. Go someplace else . The one in centereach much nicer
Jennifer G.
Wow! The rudest place I have ever been! I buy DD every morning from a different location for years. This morning I decided to stop in and grab two gift cards for my son's secret Santa. It was 6:04 am to be exact. When asked if the gift cards were activated, I was rudely spoken to in a condescending manner "isn't that what the receipt says ?" Well I didn't have my glasses on and it was a simple question and just wanted to be sure. Again I received the same remark 2 additional times referring I read the receipt. A simple answer would have sufficed. "Are you the manager?" "Yes I am" DD if this is who you hire to manage your stores I vote to never purchase your product and certainly never go to this store ever again. Students, faculty and patrons.... If you want to be treated with respect and a little dignity, go next door for a cup of coffee. Don't give them your business! And as for the manager.... You should be embarrassed to represent such a company.
Thomas V
Even though it was a chilly day, we stopped here for traditional ice cream so i could enjoy a flavor that I remembered from my youth. Good experience
Contina I.
Great place to eat hot sandwiches and fresh coffee everyday. Clean is an over statement and this is the best Duncan around...by the college not to mention. They get discounts for being student
Denise V.
The moment we walked in to order coffee, we were lucky enough to get the rudest, most unprofessional worker in there. She walked away because we didn't have our order quick enough for her( when we first walked in). Then when we leaned in closer to plexiglass she told us to back away. Then when trying to order after her rude comment about backing away, she said "oh you didn't like my comment?" Which made us then decide to walk out without our coffee, and go to a different DD. Hopefully she won't behave this way to others. They need to choose their employees better
Quality was pretty awful and prices were pretty high
Timothy Singleton
Went to get ice-cream tonight and was shocked to hear the young woman behind the counter to refuse to wear here mask while she was to take our order. When I walked out without ordering a family with young kids said she told them no too, to their request for her to wear mask, so they walked out too. Shame
Lisa C.
Friendly staff but not wearing their masks properly. Worn below the nose or below the mouth and talking over the food. Need to do better in these days.
Richard Dorfman
Great ice cream, courteous servers but not as many flavor choices as I remember you would find at a stand alone Baskin Robbins
Doctor Steve
The gentleman working the counter was very rude. My girlfriend asked for the new Vegan Chocolate Chip Cookie Dough ice cream and the guy started scooping the regular one. We said that she had asked for the vegan but I was going to order the regular one, he didn't listen. He dumped it all back into the container and proceeded to use the same cup (now containing dairy) for the vegan ice cream.
Wished they had more selection of flavors though.
Horrible experience, the ice cream I ordered was freezer burnt and the cone was very stale. They had no options when it came to toppings to put on the ice cream. Not to mention the customer service experience was horrible. The employee who helped me wasn’t wearing any gloves as she touched my food. Definitely would recommend staying far away from this place. I don’t know how the board of health has not shut them down yet .
Worst place ever! I just hate the service here, I will never visit this store again!
Absolutely horrible
Man behind the counter was the rudest and most un sanitary person ever
Rudest older man behind the counter .Complained that my kids asked to try ONE flavor ,Did not wear gloves however used his finger to picked up sprinkles that fell on the counter to put back into our ice cream cup ?. Go someplace else . The one in centereach much nicer
Wow! The rudest place I have ever been! I buy DD every morning from a different location for years. This morning I decided to stop in and grab two gift cards for my son's secret Santa. It was 6:04 am to be exact. When asked if the gift cards were activated, I was rudely spoken to in a condescending manner "isn't that what the receipt says ?" Well I didn't have my glasses on and it was a simple question and just wanted to be sure. Again I received the same remark 2 additional times referring I read the receipt. A simple answer would have sufficed. "Are you the manager?" "Yes I am" DD if this is who you hire to manage your stores I vote to never purchase your product and certainly never go to this store ever again. Students, faculty and patrons.... If you want to be treated with respect and a little dignity, go next door for a cup of coffee. Don't give them your business! And as for the manager.... You should be embarrassed to represent such a company.
Even though it was a chilly day, we stopped here for traditional ice cream so i could enjoy a flavor that I remembered from my youth. Good experience
Great place to eat hot sandwiches and fresh coffee everyday. Clean is an over statement and this is the best Duncan around...by the college not to mention. They get discounts for being student
The moment we walked in to order coffee, we were lucky enough to get the rudest, most unprofessional worker in there. She walked away because we didn't have our order quick enough for her( when we first walked in). Then when we leaned in closer to plexiglass she told us to back away. Then when trying to order after her rude comment about backing away, she said "oh you didn't like my comment?" Which made us then decide to walk out without our coffee, and go to a different DD. Hopefully she won't behave this way to others. They need to choose their employees better
Restaurantji Recommends
Quality was pretty awful and prices were pretty high
Went to get ice-cream tonight and was shocked to hear the young woman behind the counter to refuse to wear here mask while she was to take our order. When I walked out without ordering a family with young kids said she told them no too, to their request for her to wear mask, so they walked out too. Shame
Friendly staff but not wearing their masks properly. Worn below the nose or below the mouth and talking over the food. Need to do better in these days.
Great ice cream, courteous servers but not as many flavor choices as I remember you would find at a stand alone Baskin Robbins
The gentleman working the counter was very rude. My girlfriend asked for the new Vegan Chocolate Chip Cookie Dough ice cream and the guy started scooping the regular one. We said that she had asked for the vegan but I was going to order the regular one, he didn't listen. He dumped it all back into the container and proceeded to use the same cup (now containing dairy) for the vegan ice cream.