I can't review the donuts because twice now we didn't receive our order. I pre-ordered a dozen donuts on Grub Hub for my daughter's birthday. My order never arrived yesterday, so I re-ordered yesterday for delivery this morning. The driver just texted me to tell me they were sold out. I pre-ordered. How is my order not pulled and boxed for delivery today? I must say, this experience has left me dazed and confused. Update: Glazed and Confused called me immediately. They did have my order and Grub Hub did not verify that my order had been pulled. They are delivering my order themselves to SU today and offered to comp my order. I couldn't ask for better customer service! I also learned that they deliver within a five mile radius. Thanks again "Glazed and Confused", looking forward to trying your donuts myself the next time I'm in Syracuse.
Mira Jarmak
We stopped by this donut shop today. Their variety of donuts is mouthwatering and so beautifully & deliciously decorated. I personally like the ''basic'' donuts, so I ordered a Sour Cream donut. It was delicious, extra fresh, extra moist (like a pound cake), and it was a huge donut! Please do yourself a favour and try this donut shop!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Kevin W.
Was fine. Good cake donut. Didn't care for the sandwiches a little sweet for my liking but it's not on them. Took a bit longer than I was looking for. 20 minutes not too busy
Jacob Colbert (Jacob B. Colbert-Manning)
We ordered delivery through door dash. Their service is quick. The donuts are fresh even better than Dunkin’ Donuts. There was a great variety of donuts. The Oreo and cerial killer donuts are a highlight for this place. I’d recommend stopping here if you want a unique experience enjoying donuts as opposed to mundane Dunkin’ Donuts while in Syracuse.Kid-friendliness: This is a family friendly place
These donuts are amazing!! Must stop. Coffee was so-so (luke warm, wish I had time to drive back). Sorry, one donut escaped from photo.
Atmosphere: 5
Food: 5
Service: 5
John Mutovic
Chloe was polite and courteous, she does her job well. Paul is focused and on point with delivery. I hope to bump into the kids one day, what an amazing product!
Atmosphere: 5
Food: 5
Service: 5
bulldod23
Nestled in the heart of Syracuse lies a doughnut paradise: Glazed and Confused Doughnuts. This beloved establishment offers an exquisite selection of freshly baked treats that will tantalize your taste buds and leave you craving more. From classic flavors like glazed and chocolate to inventive creations that push the boundaries of sweetness, there's something for every doughnut enthusiast here.Step inside and you'll be greeted by the irresistible aroma of freshly fried dough and warm smiles from the friendly staff. The atmosphere is cozy and inviting, making it the perfect spot to start your day or unwind with a sweet treat after a long day's work.But it's not just about the doughnuts; it's about the experience. Each bite is a symphony of flavors and textures, with dough that's perfectly fluffy on the inside and delightfully crispy on the outside. And don't even get me started on the fillings and toppings – from creamy custards to decadent chocolates, the options are endless and utterly delicious.Pair your doughnut delight with a cup of their expertly brewed coffee, and you've got yourself the ultimate indulgence. Glazed and Confused Doughnuts has got you covered.But what truly sets this place apart is the sense of community. It's more than just a doughnut shop; it's a gathering place where friends come together to share laughs, stories, and, of course, doughnuts. With its warm hospitality and mouthwatering treats, Glazed and Confused Doughnuts has become a beloved staple in the Syracuse food scene.So, if you find yourself craving something sweet in Syracuse, look no further than Glazed and Confused Doughnuts. With its unbeatable combination of delicious treats, inviting atmosphere, and friendly service, it's sure to become your new favorite spot in town.
Atmosphere: 5
Food: 5
Service: 5
Rebecca D
We LOVE their donuts! And great customer service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Donuts
Ben Littlefield
They even let us sneak in a little early.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Dizzy Pig
Amber H.
For several years we have ordered custom donuts for both of my kids birthdays from here. For the most part, things went smoothly. Unfortunately the last few times I have ordered or tried to order something, it has gone wrong every time. From a baker not showing up one time, to the wrong design, to not responding back or calling back for a new order. It's so unfortunate that Syracuse NY is behind the times and the service is simply not here. Save yourself, go buy donuts from wegmans and decorate yourself.
Awesome donut spot. Was downtown with hubby (at a Yelp event lol) and after leaving found this little piece of donut heaven around the corner. We saw their truck parked on the street and had to investigate, then saw the door front and ran right in. Lots of choices, with a few "normal" donuts and many specialty flavors. We tried four and they were all out-of-this-world tasty. Fair prices compared to other similar donut shops. Friendly service and the owner even offered us free coffee. Will be back again(and again)!
Erin Halsey
These donuts are so extra but so good. They're absolutely iconic and it's incredible to watch them continue to cement their place in Syracuse lore. The French Toast donut is my favorite!
Atmosphere: 5
Food: 5
Service: 5
Olivia M.
I sadly don't have any photos of donuts I have eaten here but every time I go, there are new flavors to try! I love getting their donuts during taste of Syracuse and will stop in whenever I am nearby. The staff are so friendly, the first time I went there it was a super chilly day and the owner gave me a free hot cocoa which was so kind.
Bill Robinson
These donuts are delicious! The ingredients are fresh and the recipes and names are creative!
Destiny L.
Stopped in early on a Saturday morning for a sweet fix. Service was very friendly, we were the only ones in the shop at the time and were in and out quite quickly. It looked like they were boxing a bunch of large orders, but I just wanted one doughnut. They had quite a few different options to choose from, but I just had to go with a classic. it looks like they have some seasonal flavors as well.I got the cinnamon roll donut which added up to $2 which feels like a steal. The icing was delightful but I will note that it was very much almost a bunt cake texture and not super "donut-y".
I can't review the donuts because twice now we didn't receive our order. I pre-ordered a dozen donuts on Grub Hub for my daughter's birthday. My order never arrived yesterday, so I re-ordered yesterday for delivery this morning. The driver just texted me to tell me they were sold out. I pre-ordered. How is my order not pulled and boxed for delivery today? I must say, this experience has left me dazed and confused. Update: Glazed and Confused called me immediately. They did have my order and Grub Hub did not verify that my order had been pulled. They are delivering my order themselves to SU today and offered to comp my order. I couldn't ask for better customer service! I also learned that they deliver within a five mile radius. Thanks again "Glazed and Confused", looking forward to trying your donuts myself the next time I'm in Syracuse.
We stopped by this donut shop today. Their variety of donuts is mouthwatering and so beautifully & deliciously decorated. I personally like the ''basic'' donuts, so I ordered a Sour Cream donut. It was delicious, extra fresh, extra moist (like a pound cake), and it was a huge donut! Please do yourself a favour and try this donut shop!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Was fine. Good cake donut. Didn't care for the sandwiches a little sweet for my liking but it's not on them. Took a bit longer than I was looking for. 20 minutes not too busy
We ordered delivery through door dash. Their service is quick. The donuts are fresh even better than Dunkin’ Donuts. There was a great variety of donuts. The Oreo and cerial killer donuts are a highlight for this place. I’d recommend stopping here if you want a unique experience enjoying donuts as opposed to mundane Dunkin’ Donuts while in Syracuse.Kid-friendliness: This is a family friendly place
Food: 5
Service: 5
Recommended dishes: Cereal Killer Donut, Assorted Donuts
These donuts are amazing!! Must stop. Coffee was so-so (luke warm, wish I had time to drive back). Sorry, one donut escaped from photo.
Atmosphere: 5
Food: 5
Service: 5
Chloe was polite and courteous, she does her job well. Paul is focused and on point with delivery. I hope to bump into the kids one day, what an amazing product!
Atmosphere: 5
Food: 5
Service: 5
Nestled in the heart of Syracuse lies a doughnut paradise: Glazed and Confused Doughnuts. This beloved establishment offers an exquisite selection of freshly baked treats that will tantalize your taste buds and leave you craving more. From classic flavors like glazed and chocolate to inventive creations that push the boundaries of sweetness, there's something for every doughnut enthusiast here.Step inside and you'll be greeted by the irresistible aroma of freshly fried dough and warm smiles from the friendly staff. The atmosphere is cozy and inviting, making it the perfect spot to start your day or unwind with a sweet treat after a long day's work.But it's not just about the doughnuts; it's about the experience. Each bite is a symphony of flavors and textures, with dough that's perfectly fluffy on the inside and delightfully crispy on the outside. And don't even get me started on the fillings and toppings – from creamy custards to decadent chocolates, the options are endless and utterly delicious.Pair your doughnut delight with a cup of their expertly brewed coffee, and you've got yourself the ultimate indulgence. Glazed and Confused Doughnuts has got you covered.But what truly sets this place apart is the sense of community. It's more than just a doughnut shop; it's a gathering place where friends come together to share laughs, stories, and, of course, doughnuts. With its warm hospitality and mouthwatering treats, Glazed and Confused Doughnuts has become a beloved staple in the Syracuse food scene.So, if you find yourself craving something sweet in Syracuse, look no further than Glazed and Confused Doughnuts. With its unbeatable combination of delicious treats, inviting atmosphere, and friendly service, it's sure to become your new favorite spot in town.
Atmosphere: 5
Food: 5
Service: 5
We LOVE their donuts! And great customer service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Donuts
They even let us sneak in a little early.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Dizzy Pig
For several years we have ordered custom donuts for both of my kids birthdays from here. For the most part, things went smoothly. Unfortunately the last few times I have ordered or tried to order something, it has gone wrong every time. From a baker not showing up one time, to the wrong design, to not responding back or calling back for a new order. It's so unfortunate that Syracuse NY is behind the times and the service is simply not here. Save yourself, go buy donuts from wegmans and decorate yourself.
Restaurantji Recommends
Awesome donut spot. Was downtown with hubby (at a Yelp event lol) and after leaving found this little piece of donut heaven around the corner. We saw their truck parked on the street and had to investigate, then saw the door front and ran right in. Lots of choices, with a few "normal" donuts and many specialty flavors. We tried four and they were all out-of-this-world tasty. Fair prices compared to other similar donut shops. Friendly service and the owner even offered us free coffee. Will be back again(and again)!
These donuts are so extra but so good. They're absolutely iconic and it's incredible to watch them continue to cement their place in Syracuse lore. The French Toast donut is my favorite!
Atmosphere: 5
Food: 5
Service: 5
I sadly don't have any photos of donuts I have eaten here but every time I go, there are new flavors to try! I love getting their donuts during taste of Syracuse and will stop in whenever I am nearby. The staff are so friendly, the first time I went there it was a super chilly day and the owner gave me a free hot cocoa which was so kind.
These donuts are delicious! The ingredients are fresh and the recipes and names are creative!
Stopped in early on a Saturday morning for a sweet fix. Service was very friendly, we were the only ones in the shop at the time and were in and out quite quickly. It looked like they were boxing a bunch of large orders, but I just wanted one doughnut. They had quite a few different options to choose from, but I just had to go with a classic. it looks like they have some seasonal flavors as well.I got the cinnamon roll donut which added up to $2 which feels like a steal. The icing was delightful but I will note that it was very much almost a bunt cake texture and not super "donut-y".