Not open at scheduled time. Manager should be coached immediately.
Service: 1
Alysfran2
I ordered extra crispy chicken and chicken tenders and fries. The chicken was soggy!! Even the fries and chicken tenders!! My daughter would not touch it. The chicken and fries tasted like they had sat out for awhile. I will not be going here again. Maybe try the new “ hot chicken” place on Niagara Falls Blvd or Popeyes on Elmwood.
Atmosphere: 1
Food: 1
Service: 1
Chantal Hall
This place is horrible just went and got 2 pot pies each one had one scoop inside and it cost me 14 dollars I tried calling 3 times and no one is answering never going here again and will make sure my friends and Co workers don't go there anymore either. This place is
Atmosphere: 1
Food: 1
Service: 1
patricia westbrook
The advertised KFC "11 herbs and spices" were conspicuously missing. I chose the "crispy" version. It was crispy but was greasy. I ordered the two piece (it comes with one side dish) so I don't know about the mashed potatoes. The coleslaw and biscuit were fine. The drive through customer service was lackluster. (Some places are better than others) Perhaps it was an off night. Everyone has them but I'm not interested in trying this location again.
Food: 2
Service: 2
Lindsay Marcus
I have a complaint to make about this restaurantWhen I arrived to make a purchase, the store was clearly open, but the front doors were locked. I could see staff inside servicing only the drive through, and they refused to unlock the doors for me for half an hour. I was forced to wait out in the rain, knocking on the door before they finally deigned to unlock the door. It was extremely unpleasant. The young man who took my order, Ray-Ray, was also very rude and refused to apologize for locking the doors despite the restaurant very clearly being open for dine-in. This was a very frustrating experience and I believe that people should know about it
Atmosphere: 1
Food: 1
Service: 1
Debbie Sisson
One person ahead of us. It took forever for the food !!!! 8 nuggets!!!!!! The workers are totally out of it! They seem to be in a daze. No customer service skills. They walk like they are 90 and seem to be 20. Worst KFC experience ever!!!!!
Atmosphere: 3
Food: 1
Service: 1
John Carroll
We go here instead of the Elmwood location that's within walking distance.** four months later and apparently they only do drive thru service. I went yesterday and waited for someone to come to the counter. One person did, but only to clock out.I left and waited in the drive thru line, probably 25 minutes total.
Atmosphere: 3
Food: 3
Service: 2
Kim F.
Speedy service drove thru. Hot fresh food!
Atmosphere: 5
Food: 5
Service: 5
Squirrel Girl
Not worth the price of admission. Drive thru employees were awesome but the food sucked. Overcooked fries, chicken tenders that were stale … no thank you!
I love this chicken whether original or crispy, fast service, more favorful than
Atmosphere: 3
Food: 5
Service: 5
gaming g
Order was correct in an under 1 minute Barry satisfied with
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Kathleen Barone
Was not really impressed with the cleaning of the table.The food was just luke warm,a little dry.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Crispy Colonel Sandwich Meal
Brianna Anderson
They like to have people in drive thru and not say anything
Ricky Eggleston
They had no ice in the beverage dispenser. The cashier never suggested the special of the day which would give you three pieces of chicken for $1 less than the 2 piece price.
Very good, bathroom was disgusting. So nasty.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Not open at scheduled time. Manager should be coached immediately.
Service: 1
I ordered extra crispy chicken and chicken tenders and fries. The chicken was soggy!! Even the fries and chicken tenders!! My daughter would not touch it. The chicken and fries tasted like they had sat out for awhile. I will not be going here again. Maybe try the new “ hot chicken” place on Niagara Falls Blvd or Popeyes on Elmwood.
Atmosphere: 1
Food: 1
Service: 1
This place is horrible just went and got 2 pot pies each one had one scoop inside and it cost me 14 dollars I tried calling 3 times and no one is answering never going here again and will make sure my friends and Co workers don't go there anymore either. This place is
Atmosphere: 1
Food: 1
Service: 1
The advertised KFC "11 herbs and spices" were conspicuously missing. I chose the "crispy" version. It was crispy but was greasy. I ordered the two piece (it comes with one side dish) so I don't know about the mashed potatoes. The coleslaw and biscuit were fine. The drive through customer service was lackluster. (Some places are better than others) Perhaps it was an off night. Everyone has them but I'm not interested in trying this location again.
Food: 2
Service: 2
I have a complaint to make about this restaurantWhen I arrived to make a purchase, the store was clearly open, but the front doors were locked. I could see staff inside servicing only the drive through, and they refused to unlock the doors for me for half an hour. I was forced to wait out in the rain, knocking on the door before they finally deigned to unlock the door. It was extremely unpleasant. The young man who took my order, Ray-Ray, was also very rude and refused to apologize for locking the doors despite the restaurant very clearly being open for dine-in. This was a very frustrating experience and I believe that people should know about it
Atmosphere: 1
Food: 1
Service: 1
One person ahead of us. It took forever for the food !!!! 8 nuggets!!!!!! The workers are totally out of it! They seem to be in a daze. No customer service skills. They walk like they are 90 and seem to be 20. Worst KFC experience ever!!!!!
Atmosphere: 3
Food: 1
Service: 1
We go here instead of the Elmwood location that's within walking distance.** four months later and apparently they only do drive thru service. I went yesterday and waited for someone to come to the counter. One person did, but only to clock out.I left and waited in the drive thru line, probably 25 minutes total.
Atmosphere: 3
Food: 3
Service: 2
Speedy service drove thru. Hot fresh food!
Atmosphere: 5
Food: 5
Service: 5
Not worth the price of admission. Drive thru employees were awesome but the food sucked. Overcooked fries, chicken tenders that were stale … no thank you!
Restaurantji Recommends
I love this chicken whether original or crispy, fast service, more favorful than
Atmosphere: 3
Food: 5
Service: 5
Order was correct in an under 1 minute Barry satisfied with
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Was not really impressed with the cleaning of the table.The food was just luke warm,a little dry.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Crispy Colonel Sandwich Meal
They like to have people in drive thru and not say anything
They had no ice in the beverage dispenser. The cashier never suggested the special of the day which would give you three pieces of chicken for $1 less than the 2 piece price.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fried Chicken