You see a line, well it’s worth the wait!!! The line goes fast and ice cream is incredible! We had six people in our party. I had the Banana Split. Don’t miss this stop.
Alex Anon
Can't go wrong.
Alex Hart
Can't go wrong.
Jillian Hamilton
Wrong blizzards were made.Management would not make them correctly.Very rude and unprofessional,Will never go back.
Ma Br
If i could I woukd give them a 0. I pre ordered a cake and they never made it! Then they even charged us full price for another. Smaller size and spelled the cake writing wrong. Idiots!
Patricia Williams
Great deals great food good service
Mari Maximovich
Ridiculous I ask how much the Popsicle ice cream the Asian lady said the box was 6 dollar since you work at the mall your employee discount 5.50 so I order 2 box one minute later said oh it's 7.99 the price just raised for 7.99 I was said you said 5.50with my mall discount she said yes but price just increase for 7.99 and she already swipe my card before I declined the order. This place is ridiculous never going back ere again. They will cheat you... The 5.50 price become 7.99
Jonathan Wickham
I wish we had more DQs in Akron. Unfortunately, this is one of the few (if not the only). I haven't had any issues when coming here. I'd recommend if you're at the mall.
Cliff Sonnie
Excellent specialty ice cream cake. Everything was perfect
Emma Grace Heath
I purchased a moolatte. It had a sour unpleasant taste. When I asked if they would replace it with something else they refused. My mom had a few sips too and agreed both me and my mom got sick off it an hour later. We called the manger later and they claimed everything was fresh and would not do anything about it still.
Well unfortunately it appears you have to give at least 1 star. I bought a cake for my husband's birthday in June. It was almost all vanilla ice cream, minimal amount of chocolate and the crumb filling didn't exist. I could have gone to the grocery store and bought 2 containers of vanilla ice cream and it wouldn't have cost the $25 I paid for that cake! I emailed and called DQ headquarters, they forwarded my complaint to the store and told them to refund my money. Never heard anything from the store! Called again the complaint was escalated and I still have not heard a word from the store. Last time i give them my money! Too bad the home office of DQ can't step up and do something...
Aye-Jay Devereux
Horrible service I ordered a frozen hot chocolate. They took forever to make because they were goofing off. Then they didn't make it right and it tasted horrible. I said if they didn't know how to make it I'd take a refund. The girl was very snotty and said we didn't say we couldn't make it. It was remade still wasn't made right. I said forget it and took it anyways just to throw away. Maybe there should be an adult watching over these kids. So customers actually get good services
Lisa P
I only gave them one star because you can't leave ZERO! I had the worst experience with this Dairy Queen last week. I went there when they first opened to pick up an ice cream cake for my son's birthday. First of all, the woman behind the counter couldn't be bothered to get off her personal phone call to help me, she shouted from the phone "You want something?". When I asked for an ice cream cake she said they didn't have any. When I asked if she could please check, she huffed and puffed "Oh, hold on!" She returned with a blank ice cream cake for me, surprise! I asked her to please write on it for me and she told me to come back that evening at 6. I told her what I wanted written for my son and left, noticing she didn't even write it down but returned to her phone call. When I returned after 6pm, she was long gone and of course there no cake for me. HORRIBLE!
Ellery H.
I took my father-in-law, wife, and children out for ice-cream at this establishment located in Summit Mall on 4/12/15 at about 3:30PM EST. We each ordered one item (none of which were cakes or anything extravagant, just single serve items). Most of the food was excellent, although when asking for a Pina Colada Orange Julius for my wife, it was all orange and no pina or colada and the waitress/server/customer service person initially forgot it on a $17 order. Being busy, I dismissed this as it is common in most fast food restaurants. Today (a day later), I receive my daily bank e-mail and find out I was charged $71.24 for my order. The person that took the order and rang up my food had manually inputted my credit card information and transposed the numbers. I now have to go through the lengthy process of contacting a franchise-only company that is approximately 2 hours from my home (112 miles) to obtain a refund...or my banking institution that charges a fee for a stop-payment request...and they're unable to do that online or over the phone for debit transactions, I have to find a local branch. Lesson learned: ALWAYS check not only your ORDER, but how much you were actually CHARGED for said order.
Richard S.
Really safe place to eat no panhandlers to ruin the meal like the Goodyearheights DQ.Right in the middle of eating a meal a hobo walked up to the table and asked for .75. Cents you go Akron.
You see a line, well it’s worth the wait!!! The line goes fast and ice cream is incredible! We had six people in our party. I had the Banana Split. Don’t miss this stop.
Can't go wrong.
Can't go wrong.
Wrong blizzards were made.Management would not make them correctly.Very rude and unprofessional,Will never go back.
If i could I woukd give them a 0. I pre ordered a cake and they never made it! Then they even charged us full price for another. Smaller size and spelled the cake writing wrong. Idiots!
Great deals great food good service
Ridiculous I ask how much the Popsicle ice cream the Asian lady said the box was 6 dollar since you work at the mall your employee discount 5.50 so I order 2 box one minute later said oh it's 7.99 the price just raised for 7.99 I was said you said 5.50with my mall discount she said yes but price just increase for 7.99 and she already swipe my card before I declined the order. This place is ridiculous never going back ere again. They will cheat you... The 5.50 price become 7.99
I wish we had more DQs in Akron. Unfortunately, this is one of the few (if not the only). I haven't had any issues when coming here. I'd recommend if you're at the mall.
Excellent specialty ice cream cake. Everything was perfect
I purchased a moolatte. It had a sour unpleasant taste. When I asked if they would replace it with something else they refused. My mom had a few sips too and agreed both me and my mom got sick off it an hour later. We called the manger later and they claimed everything was fresh and would not do anything about it still.
Restaurantji Recommends
Well unfortunately it appears you have to give at least 1 star. I bought a cake for my husband's birthday in June. It was almost all vanilla ice cream, minimal amount of chocolate and the crumb filling didn't exist. I could have gone to the grocery store and bought 2 containers of vanilla ice cream and it wouldn't have cost the $25 I paid for that cake! I emailed and called DQ headquarters, they forwarded my complaint to the store and told them to refund my money. Never heard anything from the store! Called again the complaint was escalated and I still have not heard a word from the store. Last time i give them my money! Too bad the home office of DQ can't step up and do something...
Horrible service I ordered a frozen hot chocolate. They took forever to make because they were goofing off. Then they didn't make it right and it tasted horrible. I said if they didn't know how to make it I'd take a refund. The girl was very snotty and said we didn't say we couldn't make it. It was remade still wasn't made right. I said forget it and took it anyways just to throw away. Maybe there should be an adult watching over these kids. So customers actually get good services
I only gave them one star because you can't leave ZERO! I had the worst experience with this Dairy Queen last week. I went there when they first opened to pick up an ice cream cake for my son's birthday. First of all, the woman behind the counter couldn't be bothered to get off her personal phone call to help me, she shouted from the phone "You want something?". When I asked for an ice cream cake she said they didn't have any. When I asked if she could please check, she huffed and puffed "Oh, hold on!" She returned with a blank ice cream cake for me, surprise! I asked her to please write on it for me and she told me to come back that evening at 6. I told her what I wanted written for my son and left, noticing she didn't even write it down but returned to her phone call. When I returned after 6pm, she was long gone and of course there no cake for me. HORRIBLE!
I took my father-in-law, wife, and children out for ice-cream at this establishment located in Summit Mall on 4/12/15 at about 3:30PM EST. We each ordered one item (none of which were cakes or anything extravagant, just single serve items). Most of the food was excellent, although when asking for a Pina Colada Orange Julius for my wife, it was all orange and no pina or colada and the waitress/server/customer service person initially forgot it on a $17 order. Being busy, I dismissed this as it is common in most fast food restaurants. Today (a day later), I receive my daily bank e-mail and find out I was charged $71.24 for my order. The person that took the order and rang up my food had manually inputted my credit card information and transposed the numbers. I now have to go through the lengthy process of contacting a franchise-only company that is approximately 2 hours from my home (112 miles) to obtain a refund...or my banking institution that charges a fee for a stop-payment request...and they're unable to do that online or over the phone for debit transactions, I have to find a local branch. Lesson learned: ALWAYS check not only your ORDER, but how much you were actually CHARGED for said order.
Really safe place to eat no panhandlers to ruin the meal like the Goodyearheights DQ.Right in the middle of eating a meal a hobo walked up to the table and asked for .75. Cents you go Akron.