Great place to go! Very clean, pleasant environment, pleasant and polite workers and the food is awesome. Worth the price in my opinion.
Atmosphere: 5
Food: 5
Service: 5
Jaime Benner
Husband took me here for my birthday to check it out, and when the guy put the burrito on the counter to ring it up, I reached for it and he snatched it out of my hands and said to wait until he put it in a bag. (I had not wanted a bag because it is a waste of plastic but that was really important to him I guess?) It was weird and rude and kind of shocking that he literally took it out of my hands. And then the rice wasn't even cooked, it was crunchy. So won't be back and don't recommend!!!
Atmosphere: 1
Food: 1
Service: 1
Chris Barker
Menu had one price and when order rung up it was higher.When I questioned it i was told prices went up and they have not changed Menu..Poor management if u can not change Menu to match price.
Atmosphere: 2
Food: 5
Service: 4
Kendall Parsons
Always polite and food is always fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Kendall P
Always polite and food is always fresh and delicious.
In 24 hours , I had the best taco I ever had to the worst I ever had. The best was surprisingly at Chipotle, and the worst was at Hot Head. The stake bowl was literally half of the Steak bowl at Chipotle, and was no where near as good. Don't waste your money....
Atmosphere: 1
Food: 1
Service: 1
Frank Saban
The staff here has always been great, and the food used to be awesome. I used to come here at least 3 times a week but hardly come anymore because of portions now. I was told management made them cut back portions. I just paid $10.50 for a bowl that was literally half full. It has been this way for the past month or so. I cut back to 1 day a week for lunch, but probably will stop coming to this location all together.
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Bowl
Geoff Weaver
The ingredients are fresh, the portions are good, and the prices are about what you'd expect them to be. The service is on par with every other quick service restaurant these days.
I always get the steak on my burrito, it always has good flavor. Now they are putting taco seasoning in it and ruined the flavor.
Atmosphere: 5
Food: 3
Service: 5
Stacy I
Workers had as much personality as a wet mop! I thought we would try it since we hadn't been there since they opened years ago. We didn't like it then and I can say we don't like it now. Work on customer service please.
Layne
We really love coming to hot heads for the food…the only thing I will say that sucks is the fact that the employees always look miserable. Part of me always wants to say “you know you’re allowed to smile right?!”. I usually order in store because when you order online they screw your order up. The only thing I could say is just train your employees to offer better customer service and they rest will follow.
Great place to go! Very clean, pleasant environment, pleasant and polite workers and the food is awesome. Worth the price in my opinion.
Atmosphere: 5
Food: 5
Service: 5
Husband took me here for my birthday to check it out, and when the guy put the burrito on the counter to ring it up, I reached for it and he snatched it out of my hands and said to wait until he put it in a bag. (I had not wanted a bag because it is a waste of plastic but that was really important to him I guess?) It was weird and rude and kind of shocking that he literally took it out of my hands.
And then the rice wasn't even cooked, it was crunchy. So won't be back and don't recommend!!!
Atmosphere: 1
Food: 1
Service: 1
Menu had one price and when order rung up it was higher.When I questioned it i was told prices went up and they have not changed Menu..Poor management if u can not change Menu to match price.
Atmosphere: 2
Food: 5
Service: 4
Always polite and food is always fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Always polite and food is always fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Nice staff and good food.
Atmosphere: 5
Food: 5
Service: 5
Their food is amazing and service is always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smothered Burrito, Queso, Taco, Sauce, Chips, Bowl, Quesadilla
In 24 hours , I had the best taco I ever had to the worst I ever had. The best was surprisingly at Chipotle, and the worst was at Hot Head. The stake bowl was literally half of the Steak bowl at Chipotle, and was no where near as good.
Don't waste your money....
Atmosphere: 1
Food: 1
Service: 1
The staff here has always been great, and the food used to be awesome. I used to come here at least 3 times a week but hardly come anymore because of portions now. I was told management made them cut back portions. I just paid $10.50 for a bowl that was literally half full. It has been this way for the past month or so. I cut back to 1 day a week for lunch, but probably will stop coming to this location all together.
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Bowl
The ingredients are fresh, the portions are good, and the prices are about what you'd expect them to be. The service is on par with every other quick service restaurant these days.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Better than chipotle.
Love the workers!
Atmosphere: 5
Food: 5
Service: 5
I always get the steak on my burrito, it always has good flavor. Now they are putting taco seasoning in it and ruined the flavor.
Atmosphere: 5
Food: 3
Service: 5
Workers had as much personality as a wet mop! I thought we would try it since we hadn't been there since they opened years ago. We didn't like it then and I can say we don't like it now. Work on customer service please.
We really love coming to hot heads for the food…the only thing I will say that sucks is the fact that the employees always look miserable. Part of me always wants to say “you know you’re allowed to smile right?!”. I usually order in store because when you order online they screw your order up. The only thing I could say is just train your employees to offer better customer service and they rest will follow.
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