320 W State St, Alliance
The staff here has always been great, and the food used to be awesome. I used to come here at least 3 times a week but hardly come anymore because of portions now. I was told management made them cut back portions. I just paid $10.50 for a bowl that was literally half full. It has been this way for the past month or so. I cut back to 1 day a week for lunch, but probably will stop coming to this location all together.
Recommended dishes: Bowl
The ingredients are fresh, the portions are good, and the prices are about what you'd expect them to be. The service is on par with every other quick service restaurant these days.
I always get the steak on my burrito, it always has good flavor. Now they are putting taco seasoning in it and ruined the flavor.
Workers had as much personality as a wet mop! I thought we would try it since we hadn't been there since they opened years ago. We didn't like it then and I can say we don't like it now. Work on customer service please.
Literally spit it out it was so bad 4 bites into my burrito. Not sure how they can still be open or how people can actually eat that garbage
We really love coming to hot heads for the food…the only thing I will say that sucks is the fact that the employees always look miserable. Part of me always wants to say “you know you’re allowed to smile right?!”. I usually order in store because when you order online they screw your order up. The only thing I could say is just train your employees to offer better customer service and they rest will follow.
AWESOME. Our first experience at Hot Head Burritos in Alliance was amazing. Getting the food was fast and it tasted so good. Will definitely be coming back!
Great food but very rude workers. Will not return!!
Listen if you go to chipotle quit wasting your time they are not even close to as good as hot head!
It was my first time eating service was great and the food was excellent I can't wait to go back
I honestly didn't know how I was going to like it, I was scared I wouldn't like it as much as chipotle. Although I honestly loved it ! My family and I were very pleased on the price and how the food tasted !! I will definitely be back! I wish there was one closer to where I lived !
Staff was friendly and food wasn't bad
Greeted friendly and very thorough thru ordering process!Clean and Sanitary, Fresh products!
Walked in at about 3:40 in the afternoon and the girl had gotten annoyed that she had to get off the crate she was sitting on in the back. then had proceeded to only ask my boyfriend if there was anything else he wanted, Never asked me and threw my food in the container. Never again, ill go to Chipotle
Awesome customer service, delicious food, quite a lot of food! Will definitely be back!
320 W State St, Alliance, OH 44601