Panera Bread

1670 W State St, Alliance
(330) 823-8404

Recent Reviews

Mikayla Negron Diaz

Sue working in the bakery is incredibly rude. From the start to finish of placing my order, she was nasty. She asked if I had rewards, I said yes then proceeded to spell my name because there’s so many variations. I didn’t even get passed the M before she cut me off and said “I know”. No, you don’t know. Because my rewards weren’t applied. She cut me off in the middle of ordering and never got my meal on the ticket so I paid $30 for a pick two and a children’s meal. She gave me two cups though cause she knew both adults were going to be eating. However, the item I ordered that she didn’t ring up, they didn’t have. It wasn’t blocked off the menu and she didn’t tell me it was unavailable. I’m surprised management had let it get this bad.

Patricia Betz

Food was delicious as usual. However the dining room was a PIG PEN! every table had crumbs or spilled drink on it, some had half eaten food and dishes. I am thinking twice about ever eating there again! I can only imagine how dirty the kitchen is!

Stella Juarez

They seem to have good choices on the selection of food but they seem to lack wiping down the tables in dining area. I had to search for the least dirty table to sit at.

paula mcdaniel

While eating lunch yesterday in the dining room, panera decides to close the dining room to customers because they are short staffed.. What the heck. So I drive 20 minutes to eat lunch there today and their doors are locked. If you are so short staffed, make a sign explaining that and have a cleaning station with a rag and disinfectant and we'll wipe off our own table for goodness sakes.. Since covid, restaurants have been at war with their customers and I have had it

A. Coffee

worst panera within 50 miles, don’t recommend. employees are all a bunch of children who like to stand around and gossip instead of working and they barely even do that when “helping” you. try the one in akron or canton, much better service.

Labelmom

While eating lunch yesterday in the dining room, panera decides to close the dining room to customers because they are short staffed.. What the heck. So I drive 20 minutes to eat lunch there today and their doors are locked. If you are so short staffed, make a sign explaining that and have a cleaning station with a rag and disinfectant and we'll wipe off our own table for goodness sakes.. Since covid, restaurants have been at war with their customers and I have had it. POOR MANAGEMENT

Briana Stevanus

Came through this morning. Never come here and I remember why! My sandwich was sloppy! Not really happy! If you dine in it’s perfect but not through the drive through. It’s like they didn’t even care!

Sammy M

This Panara is trash. Instead of replacing my order with my receipt they kept saying how they didn't want to replace the order because of the amount spent because all the prices on the menu went up?!? This is after I was told they would replace it. Told me that she didn't JUST SAY THAT over the phone. Tried to call me a liar so I called her a liar back! It's ok I called the 800 number and got everything back. So forget you raggedy Panara workers.

Kristen Ashurst

Love the food and drinks at Panera Bread. The strawberry salad is fantastic!! Good for dinner on these hot days. Their chocolate crossiants are fantastic. They have chocolate on the outside and are filled with chocolate on the inside. Smoothies are so good. In fact I love everything at Panera Bread!!

Joel Stretch

I’ve never been a fan of the ordering process at Panera’s. Went today looking for desert for a friend and decided to get a breakfast wrap. Told the girl 3 times what we wanted. Order was wrong. Complained and they remade what we ordered. Again wrong. Never, never going to any Panera’s again. Don’t waste your time or money

Jordyn Granito

Food is great. I love the sip subscription. Most of the staff is friendly but Really need to reevaluate who’s on register. Watched them give the person before me a huge attitude for no reason & straight up rolled her eyes at me when all I did was order a couple bagels (which weren’t even correct. I like to get sliced Asiago cheese bagels to go cause I take them home & make sandwiches. Didn’t realize till I got home that they were cinnamon. Wouldn’t have cared if they were plain or I could use them). I realize we all have off days, I used to work in food service but being rude for no reason & messing up peoples orders isn’t a great combo!

Lori Gudat

The flatbread pizza was really good, however the staff was not friendly at all. When we asked for plastic ware it was actually thrown at us with attitude!!

Kendra C.

Put the wrong order in for my sandwich and forgot it in the bag all together had to drive all the way back just for them to tell me I ordered the half size instead of the whole and tried to charge me for it. Employees are idiots and they are fake.

Deanna V

Not sure what happened to Panera, used to have a great menu and good was good. Now it's overpriced and the food is bland. I got the chipotle flathead and it was very lacking. Wasn't the way old Panera was.One thing they have is the bread and cinnamon rolls. Since there isn't any bakeries in Alliance, this is where you go for fresh bread

Cliff Campbell

Food is always very good but wow...2 bowls of soup,half sandwich,half salad and 2 drinks...$40.00...when do you price yourself out?

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