Didn't know they stop serving customers at 8:40 pm. I thought business hours were 10:30 am to 9 pm. At least that is what is posted online and on the store door. I am never ordering from here and I will recommend the same for others.
Food: 1
Service: 1
Markus Perry
Probably one of the worst experiences I've ever had at any Jimmy John's. When I entered the restaurant, all the workers were sitting around on their phones, which didn't bother me. What did bother me was the vibe I got from the workers, indicating that I was getting on their nerves just by coming into the restaurant.I began to order my sandwich, but before I could even list the ingredients I wanted, one of the workers had already started putting the sandwich together. They seemed to get an attitude when I started listing what items I wanted on the sub, after they made the sandwich in haste.I understand that it's 'freaky fast,' but if you don't even know what I want on my sandwich or what size I want it, how can you even begin to make the order? To top it all off, a worker there seemed to be belittling some of the female staff members, which was really awkward to witness.This is my first time coming to this Jimmy John's, and it will unfortunately be my last. Please address the customer service issues at this location!
Atmosphere: 1
Food: 2
Service: 1
Gary Fuoco (fugaf.com)
I do love Jimmy Johns but this location is Bad!! People in front of us didn’t get what the ordered and one our sandwiches was missing lettuce.. all other location I’ve been to have been great!
Tim “McStache” McEachron
Freaky (Friday the 13th when i visited)... and fast... so I guess their slogan lives up to its name.
Atmosphere: 4
Food: 4
Service: 5
Tom Whiston
Nice clean restaurant. Good service great food!
Atmosphere: 5
Food: 5
Service: 5
Rolf Metzger
Never again. The person who took our order mumbled and I could barely understand him. He definitely acted like he didn't want to be there. The check out didn't have enough change in the drawer so she offered to give me a dollar out of her pocket which I refused.The entire crew acted like they were much more interested in socializing with their co workers than doing their jobs. The sandwiches were not good. I threw one entire sandwich away because it had so much gristle in the chicken it literally couldn't be eaten.Think twice before taking a chance with this place.
Atmosphere: 1
Food: 1
Service: 1
Brian Smith
The food is nasty and that's a fact unless you like cold cuts on hard bread and a bad attitude at the register but hey that's what I got and most certainly didn't earn it.... Excuse me for being honest!
Atmosphere: 1
Food: 1
Service: 1
Gary Fuoco
I do love Jimmy Johns but this location is Bad!! People in front of us didn’t get what the ordered and one our sandwiches was missing lettuce.. all other location I’ve been to have great!
Atmosphere: 1
Food: 2
Service: 1
Bill G.
I don't even know where to start. We walked into this place and there was nobody inside except for the three employees, two of which were standing on their phones. The guy who greeted us had the personality of a soggy piece of bread. He did not greet us with a "hello" or "how may I help you" or any of those greetings you'd expect from representative of Jimmy johns. His greeting was the good old "what would you like to order". I mean a simple "Hi" would have been nice but when your last two brain cells are fighting over who's going to die first I understand the difficulties. Our order consisted of a big John sub, country club two drinks and a pickle. He did not offer any of the freebies or adds ons nor did he inquire about our bread choice or size. Once we made it past this thunderclap of a human being we got to witness the two large ladies finally emerge and begin to make our sandwiches. Now talk about two people who would rather be anywhere else than at work. After I realized that I would die of dehydration if I waited for one of these fantastic beauties to give us our cups I asked my daughter what size she ordered to cue the staff that we did not receive them yet. This is when the round female gasped for air and informed me "you order a large and a medium" and the. Returned to her heavy breathing over my food. Since she did not hand me the cups I helped myself and asked her "is this the medium cup?". There must have been something about making a sandwich and talking that did not gel right with this behemoth of a woman because her reply was a head-nod up and down. As I watched the peering zoo complete my meal I knew that I would have been better off eating my own tongue. They laid my wrapped subs down, pointed to a stack of bags and said "there's the bags and napkins". Of course my reply was "you want me to bag these? The Darwin winners informed me "Yes". Is this a new thing? I've been to Jimmy johns from New Jersey to Las Vegas and I've never had to do that. Alas I come to the sub or more appropriately, the chunk of bread. Having ordered something called the "Big John" you'd expect a sandwich fitting of the name. Maybe that is true somewhere else but you won't get that at this Jimmy johns. My poor dry bread was assaulted with a mere two slabs of the thinnest roast beef you'd ever seen. Although it was dressed up with the wilting lettuce that came over on the mayflower so one might view it as a historical experience.
Stay away!!!! Bread is tough, what's left of it; they scoop it out. Very salty. Hardly any veggies to add on. We threw our subs away after I ate at least what veggies I had, lettuce, tomatoes and cucumber and cheese. Over $20 and it's in the trash! Now we have to go get something to eat again.
Atmosphere: 3
Food: 1
Service: 4
Christopher J. Nones
no sense of urgency. whether I order delivery or inshop or carry out they never seem to have my order ready in a timely manner. AND i give a lot of wiggle room for time.. but waiting over 30 min-1 hr is ridiculous for some sub.
Dan M.
Wow, this place needs retraining, only customer in the building & it took 15 minutes to get a Regular Beach Club. I literally came to JJ because they're supposed to be fast. Not "on brand" at this location...
Keith Alford
The store was super clean and workers polite and welcoming, cane in 30min before close and they didn't rush us at all!
Atmosphere: 4
Food: 5
Service: 5
Gavin
This place is normally pretty alright with customer service but the last time few times I've been here the same lady up front has been so rude, it's almost like she was annoyed to take my order. The food here is great but the staff are rude.
Not as good as Jersey Mike'
Atmosphere: 3
Food: 3
Service: 3
Didn't know they stop serving customers at 8:40 pm. I thought business hours were 10:30 am to 9 pm. At least that is what is posted online and on the store door. I am never ordering from here and I will recommend the same for others.
Food: 1
Service: 1
Probably one of the worst experiences I've ever had at any Jimmy John's. When I entered the restaurant, all the workers were sitting around on their phones, which didn't bother me. What did bother me was the vibe I got from the workers, indicating that I was getting on their nerves just by coming into the restaurant.I began to order my sandwich, but before I could even list the ingredients I wanted, one of the workers had already started putting the sandwich together. They seemed to get an attitude when I started listing what items I wanted on the sub, after they made the sandwich in haste.I understand that it's 'freaky fast,' but if you don't even know what I want on my sandwich or what size I want it, how can you even begin to make the order? To top it all off, a worker there seemed to be belittling some of the female staff members, which was really awkward to witness.This is my first time coming to this Jimmy John's, and it will unfortunately be my last. Please address the customer service issues at this location!
Atmosphere: 1
Food: 2
Service: 1
I do love Jimmy Johns but this location is Bad!! People in front of us didn’t get what the ordered and one our sandwiches was missing lettuce.. all other location I’ve been to have been great!
Freaky (Friday the 13th when i visited)... and fast... so I guess their slogan lives up to its name.
Atmosphere: 4
Food: 4
Service: 5
Nice clean restaurant. Good service great food!
Atmosphere: 5
Food: 5
Service: 5
Never again. The person who took our order mumbled and I could barely understand him. He definitely acted like he didn't want to be there. The check out didn't have enough change in the drawer so she offered to give me a dollar out of her pocket which I refused.The entire crew acted like they were much more interested in socializing with their co workers than doing their jobs. The sandwiches were not good. I threw one entire sandwich away because it had so much gristle in the chicken it literally couldn't be eaten.Think twice before taking a chance with this place.
Atmosphere: 1
Food: 1
Service: 1
The food is nasty and that's a fact unless you like cold cuts on hard bread and a bad attitude at the register but hey that's what I got and most certainly didn't earn it.... Excuse me for being honest!
Atmosphere: 1
Food: 1
Service: 1
I do love Jimmy Johns but this location is Bad!! People in front of us didn’t get what the ordered and one our sandwiches was missing lettuce.. all other location I’ve been to have great!
Atmosphere: 1
Food: 2
Service: 1
I don't even know where to start. We walked into this place and there was nobody inside except for the three employees, two of which were standing on their phones. The guy who greeted us had the personality of a soggy piece of bread. He did not greet us with a "hello" or "how may I help you" or any of those greetings you'd expect from representative of Jimmy johns. His greeting was the good old "what would you like to order". I mean a simple "Hi" would have been nice but when your last two brain cells are fighting over who's going to die first I understand the difficulties. Our order consisted of a big John sub, country club two drinks and a pickle. He did not offer any of the freebies or adds ons nor did he inquire about our bread choice or size. Once we made it past this thunderclap of a human being we got to witness the two large ladies finally emerge and begin to make our sandwiches. Now talk about two people who would rather be anywhere else than at work. After I realized that I would die of dehydration if I waited for one of these fantastic beauties to give us our cups I asked my daughter what size she ordered to cue the staff that we did not receive them yet. This is when the round female gasped for air and informed me "you order a large and a medium" and the. Returned to her heavy breathing over my food. Since she did not hand me the cups I helped myself and asked her "is this the medium cup?". There must have been something about making a sandwich and talking that did not gel right with this behemoth of a woman because her reply was a head-nod up and down. As I watched the peering zoo complete my meal I knew that I would have been better off eating my own tongue. They laid my wrapped subs down, pointed to a stack of bags and said "there's the bags and napkins". Of course my reply was "you want me to bag these? The Darwin winners informed me "Yes". Is this a new thing? I've been to Jimmy johns from New Jersey to Las Vegas and I've never had to do that. Alas I come to the sub or more appropriately, the chunk of bread. Having ordered something called the "Big John" you'd expect a sandwich fitting of the name. Maybe that is true somewhere else but you won't get that at this Jimmy johns. My poor dry bread was assaulted with a mere two slabs of the thinnest roast beef you'd ever seen. Although it was dressed up with the wilting lettuce that came over on the mayflower so one might view it as a historical experience.
Restaurantji Recommends
Stay away!!!! Bread is tough, what's left of it; they scoop it out. Very salty. Hardly any veggies to add on. We threw our subs away after I ate at least what veggies I had, lettuce, tomatoes and cucumber and cheese. Over $20 and it's in the trash! Now we have to go get something to eat again.
Atmosphere: 3
Food: 1
Service: 4
no sense of urgency. whether I order delivery or inshop or carry out they never seem to have my order ready in a timely manner. AND i give a lot of wiggle room for time.. but waiting over 30 min-1 hr is ridiculous for some sub.
Wow, this place needs retraining, only customer in the building & it took 15 minutes to get a Regular Beach Club. I literally came to JJ because they're supposed to be fast. Not "on brand" at this location...
The store was super clean and workers polite and welcoming, cane in 30min before close and they didn't rush us at all!
Atmosphere: 4
Food: 5
Service: 5
This place is normally pretty alright with customer service but the last time few times I've been here the same lady up front has been so rude, it's almost like she was annoyed to take my order. The food here is great but the staff are rude.