Havent had meatball sub in awhile now I wish I would have just not the same dry tasted old my dad got the steak & cheese sub he didnt like the meat also dry thats sad make it right fresh for your customers
Atmosphere: 3
Food: 2
Service: 3
Jenn
I had to place a group order & unsure how to handle. The manager, Jade, took time to speak with me on her day off, & kept communication with me. The orders where made on time & to perfection. She went above & beyond.
Atmosphere: 5
Food: 5
Service: 5
Tony Kramer
Great value, great service.
Atmosphere: 5
Food: 5
Service: 5
Shelbi
Not good. The meat was on one side, and veggies on the other. Not piled on top of each other, which is how it should be. Spend the extra money elsewhere.
Atmosphere: 2
Food: 1
Service: 3
Edward Porter
Mara was very helpful and kind
Sandra Cotto
Mara was very nice and good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Isaac Matthews
I work in the food service so I know what this is like but this subway never get my order right when I do a mobile order. Just got back home got a egg and ham sandwich with spinach and mustard they forgot my
Atmosphere: 1
Food: 1
Service: 1
jeremy pennucci
Edit......still the worst Subway on the planet maybe???? Guess it's my fault for trying again. Just don't eat here.I take my 2 special needs boys to this place to get lunch. We ordered 6 subs. One staff member working to help us while the other works in the back. When the second staff member comes out they start to wait on the customers behind me. Your restaurant is not a large place. My subs are all over the counter already. I ask "Can I ask why your waiting on the customers after me since I was in here first?" She gives me some comment about trying to take care of them to get back to what she was doing. I ask isn't waiting on customers what you do here? Meanwhile my subs getting colder and older by the minute. I need to move my boys out of the way so the customer behind me can pick her stuff. She waits on the customer behind me rings them out and then they leave. At this point they both finish my subs and she goes to help the customer behind me which I have zero issues with. The customer then needs to ask well you sure your done, You sure your done and your staff rolls her eyes and shakes her head like it's totally out of line for me to ask for my subs to be made in the order we walked in. I say really your rolling your eyes at me for asking for service? Then the other staff member starts to yell at me saying have some respect and I'm pissing him off. We left and spent our money at one of the areas other Subways. Was strange walked in, told them we needed 6 subs and 2 staff members come out and quickly make our subs. Happily paid reminded them of my extras and even left them a tip. I get times are tough but why is it OK to let me spend the cost for 6 subs most being hot subs to have them cold by time I get home so the next people in can be served first? I wouldn't have even asked if just one staff member waited on me but to come out and wait on the next people is crazy.. And then to yell at your customers because I question things is just ridiculous.
Bryan Schaurer
I ordered a 12" and they gave me a 6" but charged me full price.
Atmosphere: 1
Food: 3
Service: 1
Jose Jabbour
I'm not a regular Subway customer but I was with my grandson at the time and took him to get Subway for the whole family. There were 5 in total. My English is not very good, I am learning, it was helped by my grandson to order but I felt a little rejected by the girl who served me. to the point that she abandoned me and asked her partner to finish serving me. I saw racism towards Latinos in her. I liked the way the boy treated me. who finished serving me. Thank you for your attention. But I'm not going back to that place. I have been to Subway in Far Hills many times and the service is surprising.
The customer service was terrible. I walk in “what can I get you” in a very harsh tone. I say I 6inch on Italian herb and cheese and she says footlong and I correct her and say no 6 inch. Then I say a turkey Italianio with American toasted which I realize that isn’t on the menu anymore but all subways have always done it and as I’m looking at the drink selection she only puts only Turkey on it and put it’s in the toaster, well we get to the veggies and I say lettuce then I asked for more lettuce and she starts to put olives and then I stop her and I say no I want just extra lettuce then she starts pulling lettuce off my sub and I have to ask her to put more on. The last thing to go on is we go to check out she doesn’t tell me the price says put my card in and then literally walks away. Like doesn’t bag my sandwich doesn’t ask if I wanted anything else. I was standing in the lobby by myself as the receipt printed out and had to reach over the counter to get my sandwich. Terrible experience
Atmosphere: 1
Food: 4
Service: 1
Eric L.
One of the women working there was complaining that that people with online orders don't tip 15-20 percent. The other one said sometimes they tip $1. The other woman wasn't satisfied with that.Then the woman complaining the most slammed the sandwich down on the to-go stand.The sandwich topping were fine, but the bread was drier than usual.Really, it was just one woman complaining that soured it for me.I am not sure I agree with 15-20 percent tip for a subway sandwich either as she seemed to think. Maybe I'm old, but back "in my day", my friends and I were grateful for any tips but it wasn't expected unless it was as a waiter, mover, or some other service that was more involved.
S
There is an Asian woman who works here that is rude as hell. She speaks sharply to you and is not friendly. I will not be back to this location because of her. ????
Atmosphere: 1
Food: 1
Service: 1
Doug Taylor
Worst service ever terrible cold meatball sub
Winner Winner Chicken Dinner
Mean girl works there and cussed heavily in front of children. Watch your language and your work ethic. If she's working... I wish you luck.Vegetarian options: Veggie delight sandwich.
Havent had meatball sub in awhile now I wish I would have just not the same dry tasted old my dad got the steak & cheese sub he didnt like the meat also dry thats sad make it right fresh for your customers
Atmosphere: 3
Food: 2
Service: 3
I had to place a group order & unsure how to handle. The manager, Jade, took time to speak with me on her day off, & kept communication with me. The orders where made on time & to perfection. She went above & beyond.
Atmosphere: 5
Food: 5
Service: 5
Great value, great service.
Atmosphere: 5
Food: 5
Service: 5
Not good. The meat was on one side, and veggies on the other. Not piled on top of each other, which is how it should be. Spend the extra money elsewhere.
Atmosphere: 2
Food: 1
Service: 3
Mara was very helpful and kind
Mara was very nice and good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
I work in the food service so I know what this is like but this subway never get my order right when I do a mobile order. Just got back home got a egg and ham sandwich with spinach and mustard they forgot my
Atmosphere: 1
Food: 1
Service: 1
Edit......still the worst Subway on the planet maybe???? Guess it's my fault for trying again. Just don't eat here.I take my 2 special needs boys to this place to get lunch. We ordered 6 subs. One staff member working to help us while the other works in the back. When the second staff member comes out they start to wait on the customers behind me. Your restaurant is not a large place. My subs are all over the counter already. I ask "Can I ask why your waiting on the customers after me since I was in here first?" She gives me some comment about trying to take care of them to get back to what she was doing. I ask isn't waiting on customers what you do here? Meanwhile my subs getting colder and older by the minute. I need to move my boys out of the way so the customer behind me can pick her stuff. She waits on the customer behind me rings them out and then they leave. At this point they both finish my subs and she goes to help the customer behind me which I have zero issues with. The customer then needs to ask well you sure your done, You sure your done and your staff rolls her eyes and shakes her head like it's totally out of line for me to ask for my subs to be made in the order we walked in. I say really your rolling your eyes at me for asking for service? Then the other staff member starts to yell at me saying have some respect and I'm pissing him off. We left and spent our money at one of the areas other Subways. Was strange walked in, told them we needed 6 subs and 2 staff members come out and quickly make our subs. Happily paid reminded them of my extras and even left them a tip. I get times are tough but why is it OK to let me spend the cost for 6 subs most being hot subs to have them cold by time I get home so the next people in can be served first? I wouldn't have even asked if just one staff member waited on me but to come out and wait on the next people is crazy.. And then to yell at your customers because I question things is just ridiculous.
I ordered a 12" and they gave me a 6" but charged me full price.
Atmosphere: 1
Food: 3
Service: 1
I'm not a regular Subway customer but I was with my grandson at the time and took him to get Subway for the whole family. There were 5 in total. My English is not very good, I am learning, it was helped by my grandson to order but I felt a little rejected by the girl who served me. to the point that she abandoned me and asked her partner to finish serving me. I saw racism towards Latinos in her. I liked the way the boy treated me. who finished serving me. Thank you for your attention. But I'm not going back to that place. I have been to Subway in Far Hills many times and the service is surprising.
Restaurantji Recommends
The customer service was terrible. I walk in “what can I get you” in a very harsh tone. I say I 6inch on Italian herb and cheese and she says footlong and I correct her and say no 6 inch. Then I say a turkey Italianio with American toasted which I realize that isn’t on the menu anymore but all subways have always done it and as I’m looking at the drink selection she only puts only Turkey on it and put it’s in the toaster, well we get to the veggies and I say lettuce then I asked for more lettuce and she starts to put olives and then I stop her and I say no I want just extra lettuce then she starts pulling lettuce off my sub and I have to ask her to put more on. The last thing to go on is we go to check out she doesn’t tell me the price says put my card in and then literally walks away. Like doesn’t bag my sandwich doesn’t ask if I wanted anything else. I was standing in the lobby by myself as the receipt printed out and had to reach over the counter to get my sandwich. Terrible experience
Atmosphere: 1
Food: 4
Service: 1
One of the women working there was complaining that that people with online orders don't tip 15-20 percent. The other one said sometimes they tip $1. The other woman wasn't satisfied with that.Then the woman complaining the most slammed the sandwich down on the to-go stand.The sandwich topping were fine, but the bread was drier than usual.Really, it was just one woman complaining that soured it for me.I am not sure I agree with 15-20 percent tip for a subway sandwich either as she seemed to think. Maybe I'm old, but back "in my day", my friends and I were grateful for any tips but it wasn't expected unless it was as a waiter, mover, or some other service that was more involved.
There is an Asian woman who works here that is rude as hell. She speaks sharply to you and is not friendly. I will not be back to this location because of her. ????
Atmosphere: 1
Food: 1
Service: 1
Worst service ever terrible cold meatball sub
Mean girl works there and cussed heavily in front of children. Watch your language and your work ethic. If she's working... I wish you luck.Vegetarian options: Veggie delight sandwich.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cookies, Veggie Delite