Popeyes Louisiana Kitchen

11820 Lebanon Rd, Cincinnati
(513) 981-0690

Recent Reviews

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lauretta cassidy

Just went to this location. Was not acknowledged. Waited 5 minutes. Was not recognized. Ask staff if he was going to acknowledge us, he said “drive thru was here first.” There was already some working that station. I will spend my money somewhere else that has customer service skills. Terrible.

Service: 1

Holly Burton

I cant say enough positive things abiut this location. The lady working the counter was very friendly and helped us with our order. The food was very good. The staff in the back checked on us frequently to see if we needed anything while they were out front cleaning the dining area. The food was good, friendly and efficient service and the restaurant was clean. We will return.

Atmosphere: 5

Food: 5

Service: 5

Billy Wasson

Be weary of this Popeyes. Although it's in a prime location the attitude of the workers especially going thru the drive thru has always been an unpleasant experience. The staff are rude, refuse to do separate orders, and at times I have waited for excessive periods of time to receive my food. The staff is constantly changing and they seem to be understaffed and the workers seem very unhappy. If you go here just expect attitude with your order. Also I find it very frustrating that they refuse to do separate orders. If your buying food for a friend or family member it shouldn't be that inconvenient to do two separate orders. I guess from now on I will just go thru the drive thru twice and order the separate orders with two different trips. I wish this wasn't the case as it is close to home. Canes although a drive has always been a better option.

Atmosphere: 2

Food: 5

Service: 1

F Hermann

Clean store. Very sharp appearance service was great. Love the food will be back

Atmosphere: 5

Food: 5

Service: 5

Ebony Vassar

My food was hot and good. The young lady at the drive thru window was nice and friendly. I wasn't in the drive thru very long. I would go back.

Atmosphere: 5

Food: 5

Service: 5

Rhonda Barron

Young cashier was really quiet and didnt ask for here or to go. Other than that food was hot and fresh

Atmosphere: 5

Food: 5

Service: 3

PORFIRIO MARTINEZ

Not all places are the same.
Couple locations Make wait long
Yo serve me dark chicken not fresh.

Leddon Stevenson

I pulled up at drive thru at 9:30 pm on 5/4/25 and the woman said I'm sorry we are out of food everything just crazy I like Popeyes but they need to shut all of them down terrible people that works there

Service: 1

N. Conover

Alex at the front register was fantastic. He gave us time to figure out our order, took our order, explained a few things to us, and was very polite and helpful. When I went back up to ask for something, he went out of his way to help me. The food was great and the service was great. Thanks Alex!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Biscuit

Kylie B

I went there at 12:00 today & whoever made the mac & cheese deserves a raise. 🤌🏻 I would post a picture but it's been devoured already.

Food: 5

Service: 5

Brian DeHaven

Live that chicken at Popeyes.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich Combo, Red Beans and Rice

Titus Pel

Only Popeyes I will be going to from now on. Simply the best one in the nati

Atmosphere: 5

Food: 5

Service: 5

AT EM

Food wasn't cooked thoroughly! Only some pieces.

Atmosphere: 4

Food: 2

Service: 4

Maruo Davey

Probably the best Popeyes in the world

Atmosphere: 5

Food: 5

Service: 5

daymon anderson

Took to long for food and my food was over cooked

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Cajun Fries, Red Beans and Rice

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