Asked for a regular Mediterranean on white. Got a skinny on wheat…… I’m not sure what the point of ordering the sandwich before hand if I can’t even get the correct thing I asked for at check out and not even double checking it’s correct.
Atmosphere: 2
Food: 4
Service: 2
david o
Potbelly located at Fountain Square is a reliable submarine sandwich restaurant. They offer shakes, soup and can toast the sandwiches. The quality of the food is dependable with the ingredients including the bread, meats and veggies. Staff changes frequently but they are fast enough in making the sandwiches and usually polite and personable. I go there when desiring a sub so it is recommended.
I came for the first time near the end of lunch hour and was a little disappointed by the long line, only to then be SHOCKED by how fast it moved! I got my order out the door way quicker than I expected.I was also very happy that they offer a “skinny” smaller sandwich size, as regular sized sandwiches usually make me feel bloated. And it tasted great, too!
Recommended dishes: Any Skinny Sandwich, Italian
Kevin Anderson
I went to get a sandwich, was not good,the peppers were ghost peppers,i asked for jalapenos,and i got the meal deal cause sign said save with it it was an xtra 3.89 for chip and a drink,i will be going to jimmy johns from now on.
Rebecca Hampton
We went right at opening to grab a bite before a convention the other week. The two young ladies who were running the store were absolutely amazing! Super friendly and patient with us first-timers. They helped make our visit that much better (: Food was delicious too!
Atmosphere: 5
Food: 5
Service: 5
M. D.
Stood right in front of the worker who is supposed to Take orders. She would not acknowledge my presence or look up from handling meat to take my order. I was the only person in line. They were not busy. Goodbye and not coming back.
Kay Freeman
Do NOT use the app for online pickup! You will be waiting for a minimum of 45 minutes, you’re better off getting in line because you’ll get out much faster. Do not recommend if you have less than an hour lunch. Extremely disorganized & the mobile ordering is useless. Food wasn’t fresh after all that waiting.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Mcnay
It was my 1st time visiting this place and it was amazing the staff were very welcoming and the food was great I got A sandwich called Wreck And broccoli cheese soup that was Spectacular I will return?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wreck Sandwich, Avocado, Side Soup
Mikhaela Renner
Tasty, never had an incorrect order. A little slow for carryout (orders are never on the carryout shelf if you order during lunch) but it beats waiting in the main line. Would love to see cucumber and spinach come back on the menu, it's a little depressing having lettuce as the only green on my sandwich.
James Poe
If I could leave a 0-5 I would. Went in to use a promo code cause their website wasn’t working. Get there and the staff was kinda clueless, no manager on duty and didn’t know how to punch in a promo code. I’ve worked the food industry and was disappointed in how my experience went here… Very poor hospitality. Honestly the Rookwood one is the best one to go to. Not sure if i will be a returning customer
Food is great and Orders are always ready on time!!!
Kelsey Vornberg
I ordered a meatball sub on UberEATS, and my sandwich came with no meatballs. I don’t understand how that happens.
Kayla Belongia
Used to be my favorite place. Will never be returning. After waiting an hour and a half for a COLD BROWN AVOCADO sandwhich and not even full cup of soup. Unreal. Idk how management allowed them to serve this.
Doug Bradshaw
Great sandwiches and soups, and their customer service is always very good.
Rusty P
Food is great and Orders are always ready on time!!!
Asked for a regular Mediterranean on white. Got a skinny on wheat…… I’m not sure what the point of ordering the sandwich before hand if I can’t even get the correct thing I asked for at check out and not even double checking it’s correct.
Atmosphere: 2
Food: 4
Service: 2
Potbelly located at Fountain Square is a reliable submarine sandwich restaurant. They offer shakes, soup and can toast the sandwiches. The quality of the food is dependable with the ingredients including the bread, meats and veggies. Staff changes frequently but they are fast enough in making the sandwiches and usually polite and personable. I go there when desiring a sub so it is recommended.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Club, Oatmeal Chocolate Chip Cookie
I came for the first time near the end of lunch hour and was a little disappointed by the long line, only to then be SHOCKED by how fast it moved! I got my order out the door way quicker than I expected.I was also very happy that they offer a “skinny” smaller sandwich size, as regular sized sandwiches usually make me feel bloated. And it tasted great, too!
Recommended dishes: Any Skinny Sandwich, Italian
I went to get a sandwich, was not good,the peppers were ghost peppers,i asked for jalapenos,and i got the meal deal cause sign said save with it it was an xtra 3.89 for chip and a drink,i will be going to jimmy johns from now on.
We went right at opening to grab a bite before a convention the other week. The two young ladies who were running the store were absolutely amazing! Super friendly and patient with us first-timers. They helped make our visit that much better (: Food was delicious too!
Atmosphere: 5
Food: 5
Service: 5
Stood right in front of the worker who is supposed to Take orders. She would not acknowledge my presence or look up from handling meat to take my order. I was the only person in line. They were not busy. Goodbye and not coming back.
Do NOT use the app for online pickup! You will be waiting for a minimum of 45 minutes, you’re better off getting in line because you’ll get out much faster. Do not recommend if you have less than an hour lunch. Extremely disorganized & the mobile ordering is useless. Food wasn’t fresh after all that waiting.
Atmosphere: 1
Food: 1
Service: 1
It was my 1st time visiting this place and it was amazing the staff were very welcoming and the food was great I got A sandwich called Wreck And broccoli cheese soup that was Spectacular I will return?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wreck Sandwich, Avocado, Side Soup
Tasty, never had an incorrect order. A little slow for carryout (orders are never on the carryout shelf if you order during lunch) but it beats waiting in the main line. Would love to see cucumber and spinach come back on the menu, it's a little depressing having lettuce as the only green on my sandwich.
If I could leave a 0-5 I would. Went in to use a promo code cause their website wasn’t working. Get there and the staff was kinda clueless, no manager on duty and didn’t know how to punch in a promo code. I’ve worked the food industry and was disappointed in how my experience went here… Very poor hospitality. Honestly the Rookwood one is the best one to go to. Not sure if i will be a returning customer
Restaurantji Recommends
Food is great and Orders are always ready on time!!!
I ordered a meatball sub on UberEATS, and my sandwich came with no meatballs. I don’t understand how that happens.
Used to be my favorite place. Will never be returning. After waiting an hour and a half for a COLD BROWN AVOCADO sandwhich and not even full cup of soup. Unreal. Idk how management allowed them to serve this.
Great sandwiches and soups, and their customer service is always very good.
Food is great and Orders are always ready on time!!!