Potbelly

28 Fountain Sq Plz, Cincinnati
(513) 381-5572

Recent Reviews

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L B

Stopped here our last night in Cincinnatti. Great sandwiches

Atmosphere: 5

Food: 5

Service: 5

Eve Prime

I’ve only ordered here a handful of times and somehow they’ve managed to lose my order twice. They made it and then misplaced it within the store. I’ve waited over 45 min each time only to find out it was ready and getting cold sitting somewhere lost in the store. Seriously. They are constantly backed up for lunch and never have enough staff on hand. It’s the same problem every day so figure it out and staff more people. The poor staff are running around like chickens with heads cut off because things are constantly going wrong or they are backed up on orders. Get a new manager for this store.

blair jones

Overpriced for what it is.

Zach Yaecker

Asked for a regular Mediterranean on white. Got a skinny on wheat…… I’m not sure what the point of ordering the sandwich before hand if I can’t even get the correct thing I asked for at check out and not even double checking it’s correct.

Atmosphere: 2

Food: 4

Service: 2

david o

Potbelly located at Fountain Square is a reliable submarine sandwich restaurant. They offer shakes, soup and can toast the sandwiches. The quality of the food is dependable with the ingredients including the bread, meats and veggies. Staff changes frequently but they are fast enough in making the sandwiches and usually polite and personable. I go there when desiring a sub so it is recommended.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Club, Oatmeal Chocolate Chip Cookie

Heather Merhout

I came for the first time near the end of lunch hour and was a little disappointed by the long line, only to then be SHOCKED by how fast it moved! I got my order out the door way quicker than I expected.I was also very happy that they offer a “skinny” smaller sandwich size, as regular sized sandwiches usually make me feel bloated. And it tasted great, too!

Recommended dishes: Any Skinny Sandwich, Italian

Kevin Anderson

I went to get a sandwich, was not good,the peppers were ghost peppers,i asked for jalapenos,and i got the meal deal cause sign said save with it it was an xtra 3.89 for chip and a drink,i will be going to jimmy johns from now on.

Rebecca Hampton

We went right at opening to grab a bite before a convention the other week. The two young ladies who were running the store were absolutely amazing! Super friendly and patient with us first-timers. They helped make our visit that much better (: Food was delicious too!

Atmosphere: 5

Food: 5

Service: 5

Junior C

Service was trashy

earmon powell

The service was great friendly people

Zdrool 750

I love that place!

Kyle Collins

Always great service here.

Vince Marsters

The food was awesome!!

Atmosphere: 5

Food: 5

Service: 5

Kay Freeman

Do NOT use the app for online pickup! You will be waiting for a minimum of 45 minutes, you’re better off getting in line because you’ll get out much faster. Do not recommend if you have less than an hour lunch. Extremely disorganized & the mobile ordering is useless. Food wasn’t fresh after all that waiting.

Atmosphere: 1

Food: 1

Service: 1

Jennifer Mcnay

It was my 1st time visiting this place and it was amazing the staff were very welcoming and the food was great I got A sandwich called Wreck And broccoli cheese soup that was Spectacular I will return?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wreck Sandwich, Avocado, Side Soup

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