I live 2 minutes away and I just wish they close it honestly. I always do the same mistake and go to grab a quick bite and 9/10 times they dissapoint. Rude staff is a major problem, I am extremely passive and kind with workers, it seem like i have to apologize everytime because I didn't say my order correctly or because they can't hear me (and a whole list of other things) and they get upset and you can hear the short temper. Today I waited 25 minutes at the drive through (only 2 cars infront of me) from 10:05 till 10:30 and I just wanted an egg and cheese sandwich. When it was my turn; the guy at the drive through told me it will be 10 minutes before we take an order because we are switching to lunch (which I understand), I asked him if I can get one egg and cheese sandwich after the 10 minutes wait. And he said "Sir, I just told you, breakfast is over". I get that you work hard, but I also work 9-10 hours a day, 6 days a week and I always try to help. Why the attitude. I go to this burgerking once a month for the last 4 years. And I am just so glad I am moving out of the area so I don't have to resort to going to this branch ever again hopefully
Atmosphere: 1
Food: 3
Service: 1
Gregory Booher
Over a half hour to go through the drive thru getting one meal. Smh
kantoine kovfdn
the nasty roachs
Atmosphere: 1
Food: 1
Service: 1
Kennard Haywood
There was a lady named Cynthia 355382, her customer service was phenomenal. Cynthia's attitude was very pleasant, I asked her to make sure that my order was fresh and that is exactly what she did. Even though it was late and closing time was approaching Cynthia respected my wishes and provided me with two fresh chicken sandwiches and very fresh/hot french fries. I'm not sure if she is a crew member or management, but if she isn't management she would make an excellent leader. Cynthia definitely deserves recognition for her hard work and dedication. A pay raise would be suitable for her too. I would definitely return to this location and recommend my friends & family to this location if they want good food & great customer service. Thank you CynthiaKid-friendliness: My son always gets offered a crown. I've never had to ask.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Chicken Sandwich, French Fries
Yan Goldshmidt
awesome location great staff super fast service. Thank you so much.
Atmosphere: 5
Food: 5
Service: 5
sharnica calloway
I said a a crispy chicken burger meal and she gave me the wrong order and claimed I said a crispy chicken wrap I didn’t I didn’t go back and forth with her so I just ate the
Atmosphere: 5
Food: 5
Service: 2
Justin Brophy
The large fry had less fries than the medium fry. Ordered the whopper with no mayo, burger had mayo. I have an allergy so I had to throw it in the trash. Burger King has not refunded me or attempted to reconcile and would not respond.
Food: 1
Service: 1
Bill dowtre
Every time I've been here it's slow service. Worst whopper Jr's I've probably had
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper Jr
snow
Pretty good except very stingy on sauces..especially annoying when we spent over 49 bucks on food..they still wanted ti charge for sauces!
Atmosphere: 5
Food: 4
Service: 3
Natasha Williams.
This place is already known to be slow. But today did it for me. I got there placing my order when my son changed his mind. So I told her to make 1 of the two whoppers a meal get rid of the extra drink. She seemed to have an attitude and gave me my total without asking if I wanted anything else so I had to say I wasn't done and added a chicken sandwich. When I got to the window Im watching as they are packing the bags and seem that only two sandwiches was in there. When I asked her she was like you told me to take it off so I took him off. I said no I told you to take one of them and make them a meal I still wanted the other one. She proceeded to ignore me and handed me my food. Never will I ever go back I will take my money to the other off warrensville and cedar. I'm not even sure why this location is even still open. Very disappointed considering this was an older woman.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Original Chicken Sandwich, Whopper
I wanted fast food not cold food. Fries were hard and tasted like they had been warmed up over and over again. Burger was cold and nasty.
Atmosphere: 4
Food: 2
Service: 3
Cashae Odom
The lady I spoke to on the phone was super sweet and communicative but when I arrived at the drive thru at 10:26 the girl asked me to please hold and waited until 10:30 until the menu changed to take my
Service: 3
L Dickson
My impossible whopper...... they forgot the cheese.Vegetarian options: The vegetarian patty used for the impossible whopper is good.
The management is sad ...no body ever wanna come in.... for the people in line I am sorry about the long waits .... I recommend to never work here.. the managers will over work u...
Barry E
Slowest restaurant I’ve ever been to. Horribly managed.
I live 2 minutes away and I just wish they close it honestly. I always do the same mistake and go to grab a quick bite and 9/10 times they dissapoint. Rude staff is a major problem, I am extremely passive and kind with workers, it seem like i have to apologize everytime because I didn't say my order correctly or because they can't hear me (and a whole list of other things) and they get upset and you can hear the short temper. Today I waited 25 minutes at the drive through (only 2 cars infront of me) from 10:05 till 10:30 and I just wanted an egg and cheese sandwich. When it was my turn; the guy at the drive through told me it will be 10 minutes before we take an order because we are switching to lunch (which I understand), I asked him if I can get one egg and cheese sandwich after the 10 minutes wait. And he said "Sir, I just told you, breakfast is over". I get that you work hard, but I also work 9-10 hours a day, 6 days a week and I always try to help. Why the attitude. I go to this burgerking once a month for the last 4 years. And I am just so glad I am moving out of the area so I don't have to resort to going to this branch ever again hopefully
Atmosphere: 1
Food: 3
Service: 1
Over a half hour to go through the drive thru getting one meal. Smh
the nasty roachs
Atmosphere: 1
Food: 1
Service: 1
There was a lady named Cynthia 355382, her customer service was phenomenal. Cynthia's attitude was very pleasant, I asked her to make sure that my order was fresh and that is exactly what she did. Even though it was late and closing time was approaching Cynthia respected my wishes and provided me with two fresh chicken sandwiches and very fresh/hot french fries. I'm not sure if she is a crew member or management, but if she isn't management she would make an excellent leader. Cynthia definitely deserves recognition for her hard work and dedication. A pay raise would be suitable for her too. I would definitely return to this location and recommend my friends & family to this location if they want good food & great customer service. Thank you CynthiaKid-friendliness: My son always gets offered a crown. I've never had to ask.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Chicken Sandwich, French Fries
awesome location great staff super fast service. Thank you so much.
Atmosphere: 5
Food: 5
Service: 5
I said a a crispy chicken burger meal and she gave me the wrong order and claimed I said a crispy chicken wrap I didn’t I didn’t go back and forth with her so I just ate the
Atmosphere: 5
Food: 5
Service: 2
The large fry had less fries than the medium fry. Ordered the whopper with no mayo, burger had mayo. I have an allergy so I had to throw it in the trash. Burger King has not refunded me or attempted to reconcile and would not respond.
Food: 1
Service: 1
Every time I've been here it's slow service. Worst whopper Jr's I've probably had
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper Jr
Pretty good except very stingy on sauces..especially annoying when we spent over 49 bucks on food..they still wanted ti charge for sauces!
Atmosphere: 5
Food: 4
Service: 3
This place is already known to be slow. But today did it for me. I got there placing my order when my son changed his mind. So I told her to make 1 of the two whoppers a meal get rid of the extra drink. She seemed to have an attitude and gave me my total without asking if I wanted anything else so I had to say I wasn't done and added a chicken sandwich. When I got to the window Im watching as they are packing the bags and seem that only two sandwiches was in there. When I asked her she was like you told me to take it off so I took him off. I said no I told you to take one of them and make them a meal I still wanted the other one. She proceeded to ignore me and handed me my food. Never will I ever go back I will take my money to the other off warrensville and cedar. I'm not even sure why this location is even still open. Very disappointed considering this was an older woman.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Original Chicken Sandwich, Whopper
Restaurantji Recommends
I wanted fast food not cold food. Fries were hard and tasted like they had been warmed up over and over again. Burger was cold and nasty.
Atmosphere: 4
Food: 2
Service: 3
The lady I spoke to on the phone was super sweet and communicative but when I arrived at the drive thru at 10:26 the girl asked me to please hold and waited until 10:30 until the menu changed to take my
Service: 3
My impossible whopper...... they forgot the cheese.Vegetarian options: The vegetarian patty used for the impossible whopper is good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Onion Rings, Impossible Whopper
The management is sad ...no body ever wanna come in.... for the people in line I am sorry about the long waits .... I recommend to never work here.. the managers will over work u...
Slowest restaurant I’ve ever been to. Horribly managed.
Atmosphere: 1
Food: 2
Service: 2