The set up at the S Euclid Rally's is awkward and the customer service is abysmal. There are 2 lanes to pull into - one of which has a sign indicating that it's for the delivery drivers. I am not a delivery driver, so I pulled into the other lane. The young lady with the long braids on duty on 3/15/24 scolded me for "pulling into the wrong lane." I haven't been there in quite some time and will most likely not be back.
Atmosphere: 1
Food: 3
Service: 1
Gabriel Caraballo
Spaghetti and chicken chunks is what i had. Tast was ok. Its like the cook needs to pay it a little more attention.
Atmosphere: 5
Food: 4
Service: 5
JORDAN
Forgot about My loaded fries ?
Atmosphere: 5
Food: 4
Service: 5
Laysia Hunter
Me my sister and brother got food poisoning Friday night from eating here!
Rene Royalty
I didn't know a small fry was a jr. fry now ??
Eddie Kimble
Management has improved this
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Sandwich
G C
Keisha the late night manager if that is her name is u professional and rude. These attitudes belong in east Cleveland. If you all can't take care of customers properly you are better off closing rather than passing off good customers and turning them away from ever coming back.
William Smith
Employees were kind and helpful and the food came quickly and was to our satisfaction.
Atmosphere: 5
Food: 5
Service: 5
Mark A Mathews
I pull in the line to the microphone to order, “Just so you know, we only got Large combos!” This is what I hear. I’m thinking, “How can you only have large combos? Did you run out of smaller cups?!”So I only order a sandwich because you aren’t going to force me to buy a large combo. She asks if I want an apple pie for a dollar and I say no. I pay and I’m told to pull around to the other side of the building going the wrong direction because they rigged up the other window as a pick-up window. So the line is a lot longer than it seems. I get my food and there’s an apple pie in the bag. I said, “I didn’t order a pie and she charged me for it.” He says, “ It’s just a dollar” and walks away. Then I ask, “Why do you only have large combos? I see smaller cups.” He says, “It’s the food, we only have BIG food.” I’m like, wait, what?! So they are just charging everyone an extra dollar whether they want a pie or not. Now the pie tasted amazing but I didn’t order it! They are forcing you to spend more money on a large combo whether you want it or not.What does the “BIG FOOD” look like?The most “Hood” Rally’s ever! I won’t be back!
Atmosphere: 1
Food: 3
Service: 1
DJMalloy15
Lazy mfs that don’t want to do drive thru late nights waste of restaurant
? cheapest food in town cheap money wise the food is awesome ?
Atmosphere: 5
Food: 5
Service: 5
Matt Lae
Do not take their hours seriously. If you go late at night, it’s always a dice roll. Their “system is down,” they’re “doing a shift change,” etc more often than any other fast food place in the country.
Faye M
I came at 11:20p. On Friday the 10th and they said they were closed when they were supposed to be open until 3am.
Service: 1
Ken Tucci
I believe if I hand somebody my money to pay for an item they should look at me when they give it back to me not turn away and push it in my hand was not even the thank you and then again when I asked for some extra salt he grabbed a handful and pushed it in my hand turned away again without even a thank
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Famous Seasoned Fries
Donald Ray
Had an issue with the person at the drive up (over a pricing issue) and they had a very bad attitude when they were proven to have mispriced the
The set up at the S Euclid Rally's is awkward and the customer service is abysmal. There are 2 lanes to pull into - one of which has a sign indicating that it's for the delivery drivers. I am not a delivery driver, so I pulled into the other lane. The young lady with the long braids on duty on 3/15/24 scolded me for "pulling into the wrong lane." I haven't been there in quite some time and will most likely not be back.
Atmosphere: 1
Food: 3
Service: 1
Spaghetti and chicken chunks is what i had. Tast was ok. Its like the cook needs to pay it a little more attention.
Atmosphere: 5
Food: 4
Service: 5
Forgot about My loaded fries ?
Atmosphere: 5
Food: 4
Service: 5
Me my sister and brother got food poisoning Friday night from eating here!
I didn't know a small fry was a jr. fry now ??
Management has improved this
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Sandwich
Keisha the late night manager if that is her name is u professional and rude. These attitudes belong in east Cleveland. If you all can't take care of customers properly you are better off closing rather than passing off good customers and turning them away from ever coming back.
Employees were kind and helpful and the food came quickly and was to our satisfaction.
Atmosphere: 5
Food: 5
Service: 5
I pull in the line to the microphone to order, “Just so you know, we only got Large combos!” This is what I hear. I’m thinking, “How can you only have large combos? Did you run out of smaller cups?!”So I only order a sandwich because you aren’t going to force me to buy a large combo. She asks if I want an apple pie for a dollar and I say no. I pay and I’m told to pull around to the other side of the building going the wrong direction because they rigged up the other window as a pick-up window. So the line is a lot longer than it seems. I get my food and there’s an apple pie in the bag. I said, “I didn’t order a pie and she charged me for it.” He says, “ It’s just a dollar” and walks away. Then I ask, “Why do you only have large combos? I see smaller cups.” He says, “It’s the food, we only have BIG food.” I’m like, wait, what?! So they are just charging everyone an extra dollar whether they want a pie or not. Now the pie tasted amazing but I didn’t order it! They are forcing you to spend more money on a large combo whether you want it or not.What does the “BIG FOOD” look like?The most “Hood” Rally’s ever! I won’t be back!
Atmosphere: 1
Food: 3
Service: 1
Lazy mfs that don’t want to do drive thru late nights waste of restaurant
Atmosphere: 1
Service: 1
Restaurantji Recommends
? cheapest food in town cheap money wise the food is awesome ?
Atmosphere: 5
Food: 5
Service: 5
Do not take their hours seriously. If you go late at night, it’s always a dice roll. Their “system is down,” they’re “doing a shift change,” etc more often than any other fast food place in the country.
I came at 11:20p. On Friday the 10th and they said they were closed when they were supposed to be open until 3am.
Service: 1
I believe if I hand somebody my money to pay for an item they should look at me when they give it back to me not turn away and push it in my hand was not even the thank you and then again when I asked for some extra salt he grabbed a handful and pushed it in my hand turned away again without even a thank
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Famous Seasoned Fries
Had an issue with the person at the drive up (over a pricing issue) and they had a very bad attitude when they were proven to have mispriced the
Atmosphere: 1
Food: 3
Service: 1