I’ve never been to a Dunkin that charges for water. Most people like/need a water with their coffee and they were trying to charge $1.50 for a cup of water. Ridiculous!
Atmosphere: 1
Food: 1
Service: 1
river
I came to the drive thru today (Monday, March 5th) and im extremely pleased.The associate manning the drive thru did a fantastic job. Every step of the way, he was courteous, friendly, efficient and polite.I love coming here because the food is consistently good. It's literally always hot and always tastes good.I prefer Dunkin over Starbucks always.
Atmosphere: 5
Food: 5
Service: 5
Rene Win
I came in early with a friend to study and it was a wonderful environment they greeted me as I walked through the door and got order out super fast!
Joe Ezzo
Ordered a drink and waited 10 minutes while four people walked around. After I left a three dollar tip for a dollar drink.
Atmosphere: 4
Service: 1
Noel Northstom
Only use cash or the Dunkin App for mobile orders!!!!! I used my debit card in the drive thru and a few hours later I got a notification from my bank that it had been used twice in a city two hours away for over $100! This was the only location that I visited that's not the norm for me.
Service: 1
Kate P
went to this Dunkin everyday for 2 months while in school. I recieved exceptional customer service every time, along with the BEST coffee every morning. One male employee specifically put a smile on my face daily making me continue to go back!!
Atmosphere: 5
Food: 5
Service: 5
Heather Merritt
I'm convinced that literacy isn't a requirement to work here. Over the last 2 years, today was my 10th visit. I kept hoping they'd come back to life but DD is dead to me now. This is the 2nd location that doesn't seem to understand the difference between a wrap and a croissant and that not all people like whipped cream. At least at the dunkin closer to home they are so very friendly when they hand me my incorrect order. The guy working at this location though couldn't have been less friendly if he tried. Maybe they're better later in the day but 10/10 do not recommend starting your day with dd unless you're looking for disappointment.
Atmosphere: 1
Food: 1
Service: 1
Missy
Worse customer service in town . There's a guy who works the early morning shift sometimes at 5 am and has the worst attitude. Every time I try to order hot chocolate he either says they're out of it or the hot chocolate machine isn't working. Well, I called later that day and asked if it was broken and they told me even if it is they can make it by hand but he don't like to do it. Then said he is a friend of the owner and the owner is aware of his attitude and lack of customer service but don't do anything about it. Dude is it that hard to mix up some hot chocolate. The owner needs to adjust this guys attitude or fire him . If you hate your job find something else to do , being friends with the owner doesn't entitle you to be lazy or unpleasant. If you were truly his friend you would try to make his business look good not bad.
Atmosphere: 1
Food: 4
Service: 1
Andrea Homewell
I deleted my previous review but I want to tell you all when you have the India American people in there you all are great literally clean wear gloves but when you have the regular American people in there it’s terrible fr I saw a Caucasian man not wear any gloves when he made my drink after taking my order and his hands touch my drink that made me not want to come to this store in sorry I’m not trying to be rude or anything but seriously that’s gross no one wants you to touch something they have to put in there mouth with your dirty hands wear gloves and change your gloves when you are in between taking orders as well it’s simple
I challenge an area manager to randomly show up at this location early morning. You will be sadly disappointed. Never have the outside lights on. Rarely use tissue paper when handling donuts. Most times I pull up to the speaker to order, i can see the workers outside smoking and taking my order at the same time. Makes me wonder if employees even wash their hands afterwards. I still want to believe that this place can turn it around so I still stop, but the store will randomly be closed at least once a week, so I've been going out of my way to visit a different location on occasion. SOMEONE PLEASE HELP THIS STORE!
Rita Kubiak
We ordered a box of donuts via drive through, there’s spilled coffee all over the box! What’s worse is that somebody already took a bite at one of the donut, not acceptable!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Brian Culp
No whip cream, cold food no
Atmosphere: 1
Food: 1
Service: 1
Marketta White
Everyone was nice and friendly. They all worked together assisting with the orders. The faculty was clean and the food was fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Glazed Donut
Amy Parker
Please use the tissue or even a napkin to put my chocolate frosted donut in the bag - instead of throwing the donut frosting side down and frosting is smeared all over the bag and stuck to the bottom of the bag.I’ve been handed a HOT coffee with the lid NOT secure and spilled on me at least 3 times.Staff don’t put any effort into ensuring quality.It’s donuts & coffee. If I come for 2 things and both things are lacking quality- why would I continue to come? I won’t! ..and like every business- when quality stops so does revenue. I’m here every single weekday at 6am for the last 3 years. I’ll keep driving past this store on down to the one on rt4 closer to 275
Excellent Service
I’ve never been to a Dunkin that charges for water. Most people like/need a water with their coffee and they were trying to charge $1.50 for a cup of water. Ridiculous!
Atmosphere: 1
Food: 1
Service: 1
I came to the drive thru today (Monday, March 5th) and im extremely pleased.The associate manning the drive thru did a fantastic job. Every step of the way, he was courteous, friendly, efficient and polite.I love coming here because the food is consistently good. It's literally always hot and always tastes good.I prefer Dunkin over Starbucks always.
Atmosphere: 5
Food: 5
Service: 5
I came in early with a friend to study and it was a wonderful environment they greeted me as I walked through the door and got order out super fast!
Ordered a drink and waited 10 minutes while four people walked around. After I left a three dollar tip for a dollar drink.
Atmosphere: 4
Service: 1
Only use cash or the Dunkin App for mobile orders!!!!! I used my debit card in the drive thru and a few hours later I got a notification from my bank that it had been used twice in a city two hours away for over $100! This was the only location that I visited that's not the norm for me.
Service: 1
went to this Dunkin everyday for 2 months while in school. I recieved exceptional customer service every time, along with the BEST coffee every morning. One male employee specifically put a smile on my face daily making me continue to go back!!
Atmosphere: 5
Food: 5
Service: 5
I'm convinced that literacy isn't a requirement to work here. Over the last 2 years, today was my 10th visit. I kept hoping they'd come back to life but DD is dead to me now. This is the 2nd location that doesn't seem to understand the difference between a wrap and a croissant and that not all people like whipped cream. At least at the dunkin closer to home they are so very friendly when they hand me my incorrect order. The guy working at this location though couldn't have been less friendly if he tried. Maybe they're better later in the day but 10/10 do not recommend starting your day with dd unless you're looking for disappointment.
Atmosphere: 1
Food: 1
Service: 1
Worse customer service in town . There's a guy who works the early morning shift sometimes at 5 am and has the worst attitude. Every time I try to order hot chocolate he either says they're out of it or the hot chocolate machine isn't working. Well, I called later that day and asked if it was broken and they told me even if it is they can make it by hand but he don't like to do it. Then said he is a friend of the owner and the owner is aware of his attitude and lack of customer service but don't do anything about it. Dude is it that hard to mix up some hot chocolate. The owner needs to adjust this guys attitude or fire him . If you hate your job find something else to do , being friends with the owner doesn't entitle you to be lazy or unpleasant. If you were truly his friend you would try to make his business look good not bad.
Atmosphere: 1
Food: 4
Service: 1
I deleted my previous review but I want to tell you all when you have the India American people in there you all are great literally clean wear gloves but when you have the regular American people in there it’s terrible fr I saw a Caucasian man not wear any gloves when he made my drink after taking my order and his hands touch my drink that made me not want to come to this store in sorry I’m not trying to be rude or anything but seriously that’s gross no one wants you to touch something they have to put in there mouth with your dirty hands wear gloves and change your gloves when you are in between taking orders as well it’s simple
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I challenge an area manager to randomly show up at this location early morning. You will be sadly disappointed. Never have the outside lights on. Rarely use tissue paper when handling donuts. Most times I pull up to the speaker to order, i can see the workers outside smoking and taking my order at the same time. Makes me wonder if employees even wash their hands afterwards. I still want to believe that this place can turn it around so I still stop, but the store will randomly be closed at least once a week, so I've been going out of my way to visit a different location on occasion. SOMEONE PLEASE HELP THIS STORE!
We ordered a box of donuts via drive through, there’s spilled coffee all over the box! What’s worse is that somebody already took a bite at one of the donut, not acceptable!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
No whip cream, cold food no
Atmosphere: 1
Food: 1
Service: 1
Everyone was nice and friendly. They all worked together assisting with the orders. The faculty was clean and the food was fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Glazed Donut
Please use the tissue or even a napkin to put my chocolate frosted donut in the bag - instead of throwing the donut frosting side down and frosting is smeared all over the bag and stuck to the bottom of the bag.I’ve been handed a HOT coffee with the lid NOT secure and spilled on me at least 3 times.Staff don’t put any effort into ensuring quality.It’s donuts & coffee. If I come for 2 things and both things are lacking quality- why would I continue to come? I won’t! ..and like every business- when quality stops so does revenue. I’m here every single weekday at 6am for the last 3 years. I’ll keep driving past this store on down to the one on rt4 closer to 275
Food: 1
Service: 1