Place is constantly lacking employees and lack of food. I've went several times at night and they have ran out of half the stuff I wanted....no tomatoes...20 minute wait on rice....no chicken, no green sauce no fajita gp or onions.....spent $40 on 4 half filled bowls because they didn't have enough employees to keep making food and handle customers, I've stopped going
Atmosphere: 1
Food: 1
Service: 1
scott farkus
Others have warned not to come to this location because of how they skimp on the meat, but what I was served today was just ridiculously sub standard in a number of ways. The barbacoa was completely dried out, and I mean totally dry and the amount put into these two burritos was almost nothing. When I commented and said, "wow is that all" the young man making the burrito said nothing, while a female who I assume was the manager just scoffed at my question. The young man seemed really nervous and I didn't want make things worse for him so I went ahead with it and also ordered some chips and queso, which was my second mistake.When I got home and we began eating our burritos, my son kept asking why wasn't there any meat in his. He didn't find a bit of meat in his until he was halfway through with his burrito and mine wasn't much better. Not to mention what few bites contained meat, you couldn't taste it at all. The worst part though are the chips. A lot of the chips were actually soft like rubber and obviously not cooked all the way.I work way too hard for my money to have it wasted it on food that was just terrible, and made by staff that says nothing at all or scoffs at customers, when questioned why there was so little meat being put into a ten dollar burrito. The queso itself was okay but without chips that are cooked all the way, the entire meal was just bad and not at all worth the 28.50.Other than unfriendly attitudes, skimpy portions, dried out meat, and uncooked chips, this location did nothing for me but waste a hard working man's money. It takes me almost two hours to earn enough to buy what I ordered there today and I really don't appreciate the service or the product that I got for my money.
Scott Lee
Overall, it's a good Chipotle. People could smile more ?
Atmosphere: 4
Food: 5
Service: 4
Patricia Clark
I ordered off door dash I got a burrito but I wanted it in a bowl but it doesn't give u that option so when I called to let them know I couldn't get ahold of anyoneit was the automated system and it will not redirect me to a customer service person so I couldn't talk to anyone and I feel like they need to fix
Service: 1
Kimberly Baker
they're always out of everything
Shane Mitchell
Wasn't aware ice water is the same price as fountain drink..not cool.
Atmosphere: 3
Food: 3
Service: 3
cheri L.
Fresh, Fresh,
Food: 5
Service: 5
Huda
Always
Atmosphere: 5
Food: 5
Service: 5
DJ YOND3R
Always
Atmosphere: 5
Food: 5
Service: 5
Peter Blanco
Don’t even bother over lunch time. I can’t speak to other times, but I ordered 20 minutes in advance when I got there it still wasn’t even in the process of being made. Other people who had ordered ahead have been waiting for over 20 minutes. They looked severely understaffed, seems to be way too common of an issue at chipotle lately because it’s not the first location I’ve had this at.
2pm to 3pm they dont seem to care to refresh protein sources or fresh lettuce..hot sauce. Sour Cream etc .
Atmosphere: 2
Food: 3
Service: 1
Taylor Beck
Despite the other negative comments about this location being bad, I wanted to share that my experience today was good. It was lunch hour and there were only a few people visibly working in the front.The line started to get extremely long, but when I got up to the front, the employee helping me was still polite, calm, and attentive. Thank you for providing a great experience!
Atmosphere: 3
Food: 5
Service: 4
Wade Wilkos
Rice was so undercooked that it was still very crunchy.
Hayden Kissler
Everytime I order here, they skimp on portions like crazy compared to other chipotle locations.Everyone I know refers to this chipotle as the worst chipotle in Columbus. Recommend Going to Qdoba down the road.
Atmosphere: 4
Food: 1
Service: 2
Anthony Flaminio
Ordered a quesadilla for pickup at 820 with nobody in line. Walked back in at 832 for an 830 pickup and the workers started scrambling to make the food. Proceeded to make 3 walkin orders before finishing mine. I walked out at 840 and had to remind them for my side of quest. What an absolute joke.
Place is constantly lacking employees and lack of food. I've went several times at night and they have ran out of half the stuff I wanted....no tomatoes...20 minute wait on rice....no chicken, no green sauce no fajita gp or onions.....spent $40 on 4 half filled bowls because they didn't have enough employees to keep making food and handle customers, I've stopped going
Atmosphere: 1
Food: 1
Service: 1
Others have warned not to come to this location because of how they skimp on the meat, but what I was served today was just ridiculously sub standard in a number of ways. The barbacoa was completely dried out, and I mean totally dry and the amount put into these two burritos was almost nothing. When I commented and said, "wow is that all" the young man making the burrito said nothing, while a female who I assume was the manager just scoffed at my question. The young man seemed really nervous and I didn't want make things worse for him so I went ahead with it and also ordered some chips and queso, which was my second mistake.When I got home and we began eating our burritos, my son kept asking why wasn't there any meat in his. He didn't find a bit of meat in his until he was halfway through with his burrito and mine wasn't much better. Not to mention what few bites contained meat, you couldn't taste it at all. The worst part though are the chips. A lot of the chips were actually soft like rubber and obviously not cooked all the way.I work way too hard for my money to have it wasted it on food that was just terrible, and made by staff that says nothing at all or scoffs at customers, when questioned why there was so little meat being put into a ten dollar burrito. The queso itself was okay but without chips that are cooked all the way, the entire meal was just bad and not at all worth the 28.50.Other than unfriendly attitudes, skimpy portions, dried out meat, and uncooked chips, this location did nothing for me but waste a hard working man's money. It takes me almost two hours to earn enough to buy what I ordered there today and I really don't appreciate the service or the product that I got for my money.
Overall, it's a good Chipotle. People could smile more ?
Atmosphere: 4
Food: 5
Service: 4
I ordered off door dash I got a burrito but I wanted it in a bowl but it doesn't give u that option so when I called to let them know I couldn't get ahold of anyoneit was the automated system and it will not redirect me to a customer service person so I couldn't talk to anyone and I feel like they need to fix
Service: 1
they're always out of everything
Wasn't aware ice water is the same price as fountain drink..not cool.
Atmosphere: 3
Food: 3
Service: 3
Fresh, Fresh,
Food: 5
Service: 5
Always
Atmosphere: 5
Food: 5
Service: 5
Always
Atmosphere: 5
Food: 5
Service: 5
Don’t even bother over lunch time. I can’t speak to other times, but I ordered 20 minutes in advance when I got there it still wasn’t even in the process of being made. Other people who had ordered ahead have been waiting for over 20 minutes. They looked severely understaffed, seems to be way too common of an issue at chipotle lately because it’s not the first location I’ve had this at.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
2pm to 3pm they dont seem to care to refresh protein sources or fresh lettuce..hot sauce. Sour Cream etc .
Atmosphere: 2
Food: 3
Service: 1
Despite the other negative comments about this location being bad, I wanted to share that my experience today was good. It was lunch hour and there were only a few people visibly working in the front.The line started to get extremely long, but when I got up to the front, the employee helping me was still polite, calm, and attentive. Thank you for providing a great experience!
Atmosphere: 3
Food: 5
Service: 4
Rice was so undercooked that it was still very crunchy.
Everytime I order here, they skimp on portions like crazy compared to other chipotle locations.Everyone I know refers to this chipotle as the worst chipotle in Columbus. Recommend Going to Qdoba down the road.
Atmosphere: 4
Food: 1
Service: 2
Ordered a quesadilla for pickup at 820 with nobody in line. Walked back in at 832 for an 830 pickup and the workers started scrambling to make the food. Proceeded to make 3 walkin orders before finishing mine. I walked out at 840 and had to remind them for my side of quest. What an absolute joke.
Food: 2
Service: 1