Subway

15317 Detroit Ave, Lakewood
(216) 228-2227

Recent Reviews

Hannah Allozi

Don't bother. I placed an order online for four foot longs and four bags of chips for delivery. I only received one foot long that was missing everything but the meat. I immediately called the store, and (presumably) the owner answered and told me to 'call back later—he was busy'. I have attempted calling back upwards of 20 times between then and now with no answer and a full voice mailbox. So, currently out $60. Reached out to corporate, hopefully will hear back.

Service: 1

Jovanni May

Do not order delivery from this location, I placed an order for 2 foot long meals at 7:40 PM, and only received the sandwiches, not the 2 drinks and 2 chips I paid for. I called the store at 8:00 PM to make them aware and got “mailbox is full, and there’s no more space to leave messages”. I’ve already reached out to corporate to discuss this, awaiting a response.

Chris W

I guess you guys close earlier than 9.30? It's 9.13 and the doors are locked.

Service: 1

Allie WMay

Placed order on the app was expecting Food to be hot and made right but it was made wrong Food was cold asked for my subs to be toasted for mayonnaise regular black Olives there was hardly any back olives on my sandwiches both sandwiches were cold when they should have been

Atmosphere: 2

Food: 1

Service: 1

Melissa James

I ordered 2 sandwiches and a wrap tonight and none of them came with meat. Absolutely ridiculous. They also had hardly any veggies.

Atmosphere: 1

Food: 1

Service: 1

Donald Forrest (Sir Donald)

Placed an order through the app and it was accidentally picked up by someone else, the owner understood what happened and had my sandwiches remade as I waited. The kid (Mixed guy with a really good curly Fro) who made it could teach a lesson in humility and customer service. He was so chill and apologetic. They will definitely get my business again!

Atmosphere: 5

Food: 5

Service: 5

bella grace

the people that work there look like they're depressed. the food looks like it would give you food poisoning. this place needs to just be shut down lol. Whoever owns this place sucks at running a business.

Atmosphere: 1

Food: 1

Service: 1

Genevier

Don’t even brother wasting your time going to this location. TERRIBLE customer service. I walked in, the women behind the counter looks at me then proceeds to turn around like we didn’t just make eye contact. She didn’t say hi or I’ll be right with you, or anything. Safe to say I turned right around and walked out. Not worthy of my hard earned money lol

Atmosphere: 1

Food: 1

Service: 1

Cody Launders

First time going to that location, I did end up driving past it. Looked to be on street paid parking, but I ended up parking in a nearby parking lot and walking over. The inside looks and smells clean, and my order was ready and perfectly made.Parking: First time going to this location, ended up driving past it. Paid on street parking, but a nearby parking lot within walking distance. I do not know if the parking lot is public or private, though it was completely empty when I parked there.

Atmosphere: 5

Food: 5

Service: 5

Syed Abidi

I came here after a while and it looked like a storage with lots of boxes in half of the area. Owner sounded not very helpful with just another kid working. Bread was soggy and most of the veggies didn't taste fresh. It used to be my favorite stop by, but not anymore.

Atmosphere: 1

Food: 2

Service: 1

Victor Lopez

This location doesn't except coupons, if the coupon has the same company name as you than you should take them. This franchise owner is obviously greedy. I took my money elsewhere.

Service: 1

amanda R

I’ve ordered from this location twice now and have received the wrong bread both times, I’m not sure if they were out of the bread or if they were just lazy. But if you’re going to make a change to it please let me know so I can cancel or let you know what I’d prefer

John Cassity

This subway doesn’t honor coupons sent in the mail. Not sure why they are even open, if they don’t wanna follow cooperate stuff, they might as as well be any old sandwich shop. Bad attitude too when I brought up a coupon, went to another one down the road.

Thomas Guy

Went in around 6:30 today and got a sub for my girlfriend and I. The worker was very nice, made our subs exactly how asked and got us in and out quickly. Nice guy, will definitely come back

Atmosphere: 5

Food: 5

Service: 5

Richard Vega

This subway is one of two that offer deals! Yeah the two older gentlemen, are timely and prepare good fresh sandwiches. Never have to wait more than just a few minutes. Yeah, there is remodeling stuff still at front of the sitting area. From what I noticed, it's clean and everyone just comes to pick up and go. So no issues for me. Plus there's free parking at back.

Atmosphere: 3

Food: 5

Service: 5

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