Ordered pick up of over $100 worth of food for a party. Got there after 20 minutes and waited another 45 minutes. They lost our gluten free pizza two times. While waiting for the 45 minutes I finally had to ask them to please put the pizza on the heat rack. After waiting, Britney, gave us the order, no apology no anything.. I asked who the manager on duty was, she let me know it was Sam. Yes they were busy, yes it’s Friday. There was absolutely no communication. Between the employees! They don’t even yell out order names when the order is ready they’re just piling up on the heat rack…… do better. I’ll definitely be calling to get a refund.
Atmosphere: 1
Food: 1
Service: 1
Wes & Vicki Ullman
Just moved back to Ohio and ordered a pizza for take out. Was disappointed that it wasn't as good as we remembered from 5 years ago.
Atmosphere: 5
Food: 3
Service: 5
Thomas Armes
Pizza was below average. I have a problem eating in a place that doesn't keep their restrooms clean. Nasty in the restroom how Nasty is the kitchen?
Atmosphere: 2
Food: 3
Service: 3
Kevin Stockham
Ordered a small pep and sausage pizza with no garlic salt. Got home, it had garlic salt. Reciept says no garlic on it. Happens to many times.
Atmosphere: 5
Food: 2
Service: 3
Lyda Dunn
They always get my order correct and it's really good pizza!!!
Atmosphere: 5
Food: 5
Service: 5
brenda engle
Great food and wonderful service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: CYO Pizza Large
Kathleen Marshall
Love the garlic Parmesan knots!
Atmosphere: 5
Food: 5
Service: 5
Pastor - James Welch
We've eaten here every time we visit London, never disappointed. We will continue to enjoy Donatos again next trip
Atmosphere: 4
Food: 5
Service: 4
Aaron Buchs
Been awhile since I've been in this location but it definitely didn't disappoint
Atmosphere: 5
Food: 5
Service: 5
CamMan
Food and people were terrific and I was in and out quickly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Subs, Hot Chicken Pizza Large, Hot Honey Pepperoni Pizza Large, Large Ultimate 4 Cheese, Big Don Italian
We ordered the stuffed crust pizza with lite sauce. We got it to much sauce. It's definitely not as good as the regular pizza. I won't ever order it
Atmosphere: 4
Food: 2
Service: 4
Deborah Bartkowiak
I ordered a large extra cheese pizza to be delivered. The pizza was delicious and did have extra cheese on it! They delivered in a timely manner, sooner than expected!
Food: 5
Service: 5
Jodie Smith
The absolute best in all of London. The sauce is perfect. Lots of toppings, loaded with cheese. A bit pricey but it's worth it.
Vegetarian options: It's your choice just read the menu and you can have everything you want that's vegetarian.
Food: 5
Service: 5
Recommended dishes: Hot Wings, Medium Classic Trio, Bacon Cheese Bread Marinara
dick masters
Always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Alyssa Hughes
Place has gone down hill. Food is just okay. Sometimes I get a bad stomach ache from eating there. Doesn’t look very clean in there either. Workers are nice though and service is usually fast.
Ordered pick up of over $100 worth of food for a party. Got there after 20 minutes and waited another 45 minutes. They lost our gluten free pizza two times. While waiting for the 45 minutes I finally had to ask them to please put the pizza on the heat rack. After waiting, Britney, gave us the order, no apology no anything.. I asked who the manager on duty was, she let me know it was Sam. Yes they were busy, yes it’s Friday. There was absolutely no communication. Between the employees! They don’t even yell out order names when the order is ready they’re just piling up on the heat rack…… do better. I’ll definitely be calling to get a refund.
Atmosphere: 1
Food: 1
Service: 1
Just moved back to Ohio and ordered a pizza for take out. Was disappointed that it wasn't as good as we remembered from 5 years ago.
Atmosphere: 5
Food: 3
Service: 5
Pizza was below average. I have a problem eating in a place that doesn't keep their restrooms clean. Nasty in the restroom how Nasty is the kitchen?
Atmosphere: 2
Food: 3
Service: 3
Ordered a small pep and sausage pizza with no garlic salt.
Got home, it had garlic salt.
Reciept says no garlic on it.
Happens to many times.
Atmosphere: 5
Food: 2
Service: 3
They always get my order correct and it's really good pizza!!!
Atmosphere: 5
Food: 5
Service: 5
Great food and wonderful service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: CYO Pizza Large
Love the garlic Parmesan knots!
Atmosphere: 5
Food: 5
Service: 5
We've eaten here every time we visit London, never disappointed. We will continue to enjoy Donatos again next trip
Atmosphere: 4
Food: 5
Service: 4
Been awhile since I've been in this location but it definitely didn't disappoint
Atmosphere: 5
Food: 5
Service: 5
Food and people were terrific and I was in and out quickly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Subs, Hot Chicken Pizza Large, Hot Honey Pepperoni Pizza Large, Large Ultimate 4 Cheese, Big Don Italian
Restaurantji Recommends
We ordered the stuffed crust pizza with lite sauce. We got it to much sauce. It's definitely not as good as the regular pizza. I won't ever order it
Atmosphere: 4
Food: 2
Service: 4
I ordered a large extra cheese pizza to be delivered. The pizza was delicious and did have extra cheese on it! They delivered in a timely manner, sooner than expected!
Food: 5
Service: 5
The absolute best in all of London. The sauce is perfect. Lots of toppings, loaded with cheese. A bit pricey but it's worth it.
Vegetarian options: It's your choice just read the menu and you can have everything you want that's vegetarian.
Food: 5
Service: 5
Recommended dishes: Hot Wings, Medium Classic Trio, Bacon Cheese Bread Marinara
Always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Place has gone down hill. Food is just okay. Sometimes I get a bad stomach ache from eating there. Doesn’t look very clean in there either. Workers are nice though and service is usually fast.
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