Ever since the new GM took over, this place has gotten much better. The food is better quality and the customer service is so much better. The manger is very friendly & pretty awesome.
Recommended dishes: New York Style Specialty Pizza
kimberly lauer
Burnt out, should have learned first time when order/customer service was poor. Gave it another try. Customer service by “manager” was worse yet. Done.
Joe Pupin
Food wasn't done till an hour after they said it would be done
MonkaGaming420
Ordered pizza hut, the app said wait time was 15 minutes, we pull in the employee says they are cleaning the wing fryer it should be another 10 minutes, 15 minutes go by we pull back up again and the manager says they are cooking and says it should be anther 10 minutes, finally after another 15 minutes the big dinner box is done. Food was cold but still good.
lexi brown
That store has really turned around since that new manager showed up, her name was Miranda. Super kind woman! All of my food was made correct for the first time in a long time. The app said 13 mins, but it was ready by the time I got there. There was a line in the drive through but Miranda handled everyone with such grace and had a cool head the whole time. I've never had such great service at this location and had to share!! I hope to see more of her!
Peggy Grafton
75 cent boneless garlic and Parma wings are the best..
Truckin4x4
Wait time are not what they say they are 1 hr wait time order time said 25mins. Very unfortunate experience I will not be ordering from this location again. Also dine in area has been closed since covid. This is unacceptable.
bob saget
Wait time are not what they say they are 1 hr wait time order time said 25mins. Very unfortunate experience I will not be ordering from this location again. Also dine in area has been closed since covid. This is unacceptable.
Left the food on my doorstep, in the rain, for 40 mins. Foods cold, but the worst part is, big black ants were swarming it before I found it. So disgusting. And my app says that my pizza is STILL OUT FOR DELIVERY! DISGUSTING!!! Always a problem at this store and the manager is rude beyond rude! Don't order here!
Ashleigh Mccune
I placed an order here later tonight and the food was so delicious and fresh Andrea did a great job! and it was delivered so quickly ❤️
Arthur Parker
Sitting in my car watching these irresponsible kids eating and bouncing a fckn basketball in the kitchen while they are making my food. They won’t open the dining room because they said the power is off.
Nicole Bellas
Newton falls pizza hut it on it. Thank you for being friendly and having our food correct and tasty
Great
Atmosphere: 4
Food: 4
Service: 4
Ever since the new GM took over, this place has gotten much better. The food is better quality and the customer service is so much better. The manger is very friendly & pretty awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Cheese Pizza, Traditional Wings, Pepperoni Pizza, New York Style Specialty Pizza, Breaded Bone-Out Wings, Cinnamon Sticks, 8 Breaded Bone-Out Wings, 12 Meat Lover's Pizza, 12 Buffalo Chicken Pizza, Breadsticks, Breaded Boneless Wings
Great flavor and great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New York Style Specialty Pizza
Burnt out, should have learned first time when order/customer service was poor. Gave it another try. Customer service by “manager” was worse yet. Done.
Food wasn't done till an hour after they said it would be done
Ordered pizza hut, the app said wait time was 15 minutes, we pull in the employee says they are cleaning the wing fryer it should be another 10 minutes, 15 minutes go by we pull back up again and the manager says they are cooking and says it should be anther 10 minutes, finally after another 15 minutes the big dinner box is done. Food was cold but still good.
That store has really turned around since that new manager showed up, her name was Miranda. Super kind woman! All of my food was made correct for the first time in a long time. The app said 13 mins, but it was ready by the time I got there. There was a line in the drive through but Miranda handled everyone with such grace and had a cool head the whole time. I've never had such great service at this location and had to share!! I hope to see more of her!
75 cent boneless garlic and Parma wings are the best..
Wait time are not what they say they are 1 hr wait time order time said 25mins. Very unfortunate experience I will not be ordering from this location again. Also dine in area has been closed since covid. This is unacceptable.
Wait time are not what they say they are 1 hr wait time order time said 25mins. Very unfortunate experience I will not be ordering from this location again. Also dine in area has been closed since covid. This is unacceptable.
Restaurantji Recommends
Good food, nice staff.
Left the food on my doorstep, in the rain, for 40 mins. Foods cold, but the worst part is, big black ants were swarming it before I found it. So disgusting. And my app says that my pizza is STILL OUT FOR DELIVERY! DISGUSTING!!! Always a problem at this store and the manager is rude beyond rude! Don't order here!
I placed an order here later tonight and the food was so delicious and fresh Andrea did a great job! and it was delivered so quickly ❤️
Sitting in my car watching these irresponsible kids eating and bouncing a fckn basketball in the kitchen while they are making my food. They won’t open the dining room because they said the power is off.
Newton falls pizza hut it on it. Thank you for being friendly and having our food correct and tasty