Chick-fil-A

1885 Niles Cortland Rd SE, Warren
(330) 652-1300

Recent Reviews

Holly Ensinger

It was weird ordering. I don't go here much and not familiar with the menu. So to have someone standing well before the menu is strange. Put your menu back then.I got the Cobb salad it looked super great in the photo and big. But I got a salad smaller than a Wendy's salad and the same quality at a Sheetz salad. I'll go back but probably will not get that again..

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Cobb Salad

Kaylee Gibson

If I could do zero stars I would. 4 people included myself ate here on Thursday and we all ended up sick on Friday and got better by Saturday besides my son. This morning I had to rush my son to the ER and he has an infection in his intestines from this place!!!! ??

Zac Yoho

Went drive thru... first off how the heck are you expected to order 30' from the menu board? Am I supposed to guess what y'all are serving? Ordered two sandwiches and Fry's. Both were wrong. After reiterating 3 times that the one was plain with ketchup it came out wrong... No ketchup and pickles for some unknown reason, Other Sandwich was ordered plain with cheese and bacon. Had tomatoes. Ty for putting ketchup in the bag at least... not where it was supposed to be but y'all heard ketchup right? I literally walked back into the restaurant stood in line to have a 20cent charge for tomatoes removed... You mess up both sandwiches and charge me for your mistake? Y'all don't seem to care about customers just how many you can push through the door. Stop take a breath and listen... Or don't I won't be back. Food was tasty. They offered to remake it... I'm petty but not that petty. I don't remember an apology either. The purchase order reflected the mistake from the get go. Wasn't on the kitchen... It's on the person taking the order.

Atmosphere: 3

Food: 3

Service: 1

Thomas Hyde Jr

Our entire family, (two separate houses holds) got so sick after eating here yesterday 4/11/24, throwing up, and diarrhea, all withing 5-10 hours after eating, definitely must have food poisoning, this is the only thing we did together. And we all had the exact same issues almost simultaneously. Definitely be careful, their sanitation standards must be slipping.

Atmosphere: 1

Food: 1

Service: 1

Roger Galford

There's a manager that works there that if you say any swear words he threatens to throw you.Out of the place he is a terrible manager.I do not know his name but I do not go there if you have any sort of foul language because apparently we don't live in a free country anymore

Atmosphere: 1

Food: 3

Service: 3

Melissa Major

Food was okay for what I expected from Chick fil A but service was fast and order was correct.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Fries

Melissa Coudriet

Food is always fresh and staff is wonderful and offers quick service.

That Girl Courtney

This place is the worst! My child worked their and got fired after 2 weeks for messing up an order and got overwhelmed on the drinks in drive thru. Like give me a break! They were in training! They are supposed to be godly people but they do this! She is diagnosed severe ADHD and this is her first job. Maybe y'all should have someone working with them at all times during the training period so they can actually learn. Human error is a real thing, if y'all don't like it get robots.Most ridiculous place.

Atmosphere: 1

Food: 1

Service: 1

Abel Ladeau

This was our first time eating in today 3/2/24 and the food was amazing as always and the service was fast and friendly. The place is super clean, they even have REAL flowers on every table! But the real cherry on top here was how delightful Wally was! That man is an absolute treasure and really wraps up the whole

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Strips, Spicy Chicken

Michelle Cochran

At first everything went smoothly. Had a 25 minute ride back home after getting take out. Bag was packed to the top with food. Could not view all that was ordered. I was just going to drive home without checking. As I am checking the bag rips I half because how it was packed. Generally anyone taking food home rolls the top closed to try to conserve the heat and freshness. Well I was missing a sandwich. Went back through drive through to wait for 7 cars to get their order. I already provided situation over the intercom of what sandwich was missing. I get to associates trying to inquire about receipt. Which I was not given one. I was give a sticker that was stuck to the ripped bag. By then I'm pretty irritated knowing I still have to stop and get gas and get food home that was nice and cold upon arrival. Start time in drive throu 8:30. Didn't get home until 9:45. Gas station I was done within 10 minutes. Alot of people eat the food in the car and sure that is fine but not something I do personally. I'm not mad about the mistake. I understand checking a receipt. If you can easily view what you order in a bag to we her the bags not ripping apart then there could have been a whole mess avoided. The cheap cost efficient bad is not meant to hold 3 sandwiches, a box of 12 price nugget, 5 price nugget and 4 fries with napkins and sauce. Give the customer the nice plastic bag if your gonna stuff it all in there. Not to mention with the food being cold my grilled chicken club sandwich smelled like wet dog, soft didn't get eaten. The fries were floppy. One particular frie was a half of a whole potatoe top. My sons sandwich was suppose to be plain but it had everything on it including cheese which he is allergic too. So another reason why I mostly stick to at home cooking.

Atmosphere: 3

Food: 2

Service: 3

Sandy Mccauley

Love the grilled chicken bites a bit pricey but where isn'

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Grilled Chicken

Michael Patrone

I don't know..my kids love it, but they're not the ones shelling out $70 to feed a family of 4 chicken fingers and squishy crinkle cut fries.

Atmosphere: 4

Food: 3

Service: 5

Jesse Rowbotham

Fast and friendly service. Hot and fresh food at night.

Food: 5

Service: 5

Recommended dishes: Chicken Strips, Sauce

Jeremy

Hidden 30% markup for delivery. Asked to speak with management and for almost 2 weeks now with no contact. So does not appear they value feedback or to dicuss this hidden markup that has been settled for 4.4 million last year for the same practice.

Atmosphere: 3

Food: 3

Service: 3

Kimmy Figueroa

I love this place the mac is my favorite. Never had a problem with my order or customer service. I miss the peppermint shake though

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sauce, Cobb Salad

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