My daughter and I come here often and love the frozen yogurt and selection of toppings! But yeah, as several others have stated… there’s an employee who seems to always be working when we come in and she is not exactly suited for customer interaction. I always tip her despite it and she doesn’t even slightly acknowledge it. Sigh, oh well.
Atmosphere: 4
Food: 5
Service: 1
Toon
Brooklyn gave great service, and great fro-yo would recommend. Lovely salad bar as well.Wheelchair accessibility: Very wheelchair accessible
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Salad Bar
K o E Kardaci
Service, how much can be done with one
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Frozen Yogurt
Chance Thomas
Clean, not busy and good selection of toppings
Emily C.
My 9 y/o twin daughters' favorite "ice cream" shop!! They also report that it is healthier than regular ice cream since it's fro yo, but tastes just as good!
Stephanie Haron
Super rude and snotty. Terrible customer service. Will NEVER go back. I even heard her make a snide remark about me to her coworker while I was getting toppings. Been to menchies all over, and I've never ever been around someone who had such attitude. Will def never go back.
Katie Davis
Unfortunately 2 women were working who don’t value service or people. My daughter brought in her childhood blanket. We left and within 5 mins returned and the younger lady said the older lady took it with her to the trash. The older lady returned and said she put it on the back door and someone must of taken it. There are 2 employees there. The younger one got combative and said it wasn’t her job to check for the blanket. It wasn’t her problem. The older straight face lied to me said someone must of taken it and her story changed each time as tears are rolling down my daughters face. I checked the trash and around the building. Is there any decent people left in the service industry? Disgusting ?
Renata Dawn
We love to stop by Menchie’s for a sweet treat! This watermelon mixed with the lemonade topped with graham crackers and coconut is what summer time dreams are made of. 10/10
Ervin Cifuentes
Very delicious!!! A very good place to take your family when craving something sweet ?. Recommend !!
Benton Whipple
Walked in and the store was a mess. No employees in sight anywhere. We just helped ourselves and when we were about done making our frozen yogurt an employee came out to check us out. Not friendly at all. When we paid she disappeared again and we didn’t see her the rest of the time we were there.
Very rude, the lady working there, wore a ponytail and looked older, she ignored me and my friend when i asked questions, i had to repeat myself. she had a lot of attitude. I did not feel welcomed and absolutely hated her service. found out her name was Melissa, would not recommend this location.
Nat Bates
Middle aged short looking worker with long pony tail (update her name is Melissa) is so RUDE. We asked questions and she ignored us. I am visually disabled and she yelled at me cause I couldn’t read the question on the pin pad, and I explained that I’m visually disabled and she snarkily said “yeah it’s asking if you wanna tip” and rolled her eyes at me and my friend asked her another question and she ignored her again. She is rude, negligent, and not helpful if you’re disabled, I would go to another location
alejandra cifuentes
We went to this place and since the first moment the lady on the front desk was so RUDE. The kids that were with us were excited for an ice cream, they were all over the place looking for the coconut flavor that they have tried at the store at Chislom Creek. She yell “stop doing that”. When we pay she charge 3 ice creams instead of 2. We told her that it was $8.90 more and she said I can’t do anything the manager will call you. She never did. I hope she is not the owner.
Abby Valerio
I’ve been to this location two times. The frozen yogurt and toppings are amazing but I’ve never felt more disrespected in my life the employee that has been there the past two times I’ve went has been so rude. From the moment I walked in she would roll her eyes at me and just give dirty looks. My recent visit I went and had payed and had waited for her to come back to ask for a spoon because she had forgotten to give my friend one, she said “your good to go” and I asked for another spoon and she aggressively shoved it in my hand and rolled her eyes and walked away. I will NOT be back.
Chloe Hanson
Definitely a place to come and check out! Great service and even better yogurt options!
My daughter and I come here often and love the frozen yogurt and selection of toppings! But yeah, as several others have stated… there’s an employee who seems to always be working when we come in and she is not exactly suited for customer interaction. I always tip her despite it and she doesn’t even slightly acknowledge it. Sigh, oh well.
Atmosphere: 4
Food: 5
Service: 1
Brooklyn gave great service, and great fro-yo would recommend. Lovely salad bar as well.Wheelchair accessibility: Very wheelchair accessible
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Salad Bar
Service, how much can be done with one
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Frozen Yogurt
Clean, not busy and good selection of toppings
My 9 y/o twin daughters' favorite "ice cream" shop!! They also report that it is healthier than regular ice cream since it's fro yo, but tastes just as good!
Super rude and snotty. Terrible customer service. Will NEVER go back. I even heard her make a snide remark about me to her coworker while I was getting toppings. Been to menchies all over, and I've never ever been around someone who had such attitude. Will def never go back.
Unfortunately 2 women were working who don’t value service or people. My daughter brought in her childhood blanket. We left and within 5 mins returned and the younger lady said the older lady took it with her to the trash. The older lady returned and said she put it on the back door and someone must of taken it. There are 2 employees there. The younger one got combative and said it wasn’t her job to check for the blanket. It wasn’t her problem. The older straight face lied to me said someone must of taken it and her story changed each time as tears are rolling down my daughters face. I checked the trash and around the building. Is there any decent people left in the service industry? Disgusting ?
We love to stop by Menchie’s for a sweet treat! This watermelon mixed with the lemonade topped with graham crackers and coconut is what summer time dreams are made of. 10/10
Very delicious!!! A very good place to take your family when craving something sweet ?. Recommend !!
Walked in and the store was a mess. No employees in sight anywhere. We just helped ourselves and when we were about done making our frozen yogurt an employee came out to check us out. Not friendly at all. When we paid she disappeared again and we didn’t see her the rest of the time we were there.
Restaurantji Recommends
Very rude, the lady working there, wore a ponytail and looked older, she ignored me and my friend when i asked questions, i had to repeat myself. she had a lot of attitude. I did not feel welcomed and absolutely hated her service. found out her name was Melissa, would not recommend this location.
Middle aged short looking worker with long pony tail (update her name is Melissa) is so RUDE. We asked questions and she ignored us. I am visually disabled and she yelled at me cause I couldn’t read the question on the pin pad, and I explained that I’m visually disabled and she snarkily said “yeah it’s asking if you wanna tip” and rolled her eyes at me and my friend asked her another question and she ignored her again. She is rude, negligent, and not helpful if you’re disabled, I would go to another location
We went to this place and since the first moment the lady on the front desk was so RUDE. The kids that were with us were excited for an ice cream, they were all over the place looking for the coconut flavor that they have tried at the store at Chislom Creek. She yell “stop doing that”. When we pay she charge 3 ice creams instead of 2. We told her that it was $8.90 more and she said I can’t do anything the manager will call you. She never did. I hope she is not the owner.
I’ve been to this location two times. The frozen yogurt and toppings are amazing but I’ve never felt more disrespected in my life the employee that has been there the past two times I’ve went has been so rude. From the moment I walked in she would roll her eyes at me and just give dirty looks. My recent visit I went and had payed and had waited for her to come back to ask for a spoon because she had forgotten to give my friend one, she said “your good to go” and I asked for another spoon and she aggressively shoved it in my hand and rolled her eyes and walked away. I will NOT be back.
Definitely a place to come and check out! Great service and even better yogurt options!