I’ve never had a bad experience at Chick-fil-A until today. Location is great.. staff is not so great. Renee and Cassi both had the worst customer service. I waited 15 mins for two sandwiches and watched them serve other customers behind me who can’t go unless I get my food. Eye rolling from Renee and she looked like she hated the job itself. (Miserable) I feel bad for her.. Insecure women who have no morals or respect for others they should have not had the pleasure of working in this establishment , behind closed doors they do not like their jobs and show it emotionally to strangers who order from Chick fila.. (Customers) Cassi is a manager or team leader and when I asked for the customer service numer she tried to play victim on the phone call that was being recorded. She said “I was yelling” I knew that was going to be played so I started recording it. Should of read the previous reviews. However, I will not be returning to this location until the customer service is better and I hope this establishment doesn’t fall due to having bad experiences from the employees.. food is great like always :) but the two girls need to heal but not at Chick-fil-A keep your drama at home. Now that’s funny.
Food: 5
Service: 1
Jane Pepito
By far, this is the worst Chick-fil-A I've ever been to. I had to double-check if I was actually in Chick-fil-A. First of all, no one greeted us when we walked in. The workers looked miserable; I didn't see anyone smile unless they were talking to each other. I ordered a deluxe Chick-fil-A sandwich, a kids' meal, and kale crunch. It took longer than usual, and the person who delivered my food to the table couldn't be bothered to smile. My husband had to go to the counter to follow up on his kale crunch, only to find out it had been ready, but no one bothered to deliver it to our table. The bathroom is dirty, with tissue all over the floor. Some tables have not been wiped, and the chairs are disorganized. My expectations are very high when it comes to Chick-fil-A because they've set the bar that way. So, this location should be ashamed. It's pure disappointment.
Atmosphere: 1
Food: 2
Service: 1
fly fishing
Always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
Christine Loudermilk
Really??!!
Food: 1
Service: 3
Dan Tackleson
It was very busy so I hope that is why it wasn't the normal service we've come to expect from Chick-fil-A.
Atmosphere: 3
Food: 4
Service: 3
DaGhost
It's chicken fil
Atmosphere: 3
Food: 3
Service: 3
Knowles Scott
I'm about to post your restaurant on Google, Yelp, Facebook, Instagram, Twitter & every other social media outlet I can find to complain too! You messed up my meal & refuse to fix it!!! Your manager at this location basically called me a lier & refused to fix my order!! My last time ever using your restaurant!!
Atmosphere: 1
Food: 1
Service: 1
Terderio Hammond
Never have I ever in the history of.... c'mon fam ?
Stacy Campbell
Always forgetting something in my order. Food is great.
Atmosphere: 1
Food: 5
Service: 1
Roxann Hauser
The service is excellent. They just renovated the drive through to make it as efficient as possible. The store is clean and pleasant.Parking: The parking lot is large and has two big entrances.
Chikfila is usually clean and has great service, not this location. They gave my order to someone else and dismissed me when I asked for help. I was passing through town and was delayed nearly an hour due the poor service. Don’t recommend this location.
Atmosphere: 1
Food: 3
Service: 1
Lismayri Briceño
Worst costumer service!
Atmosphere: 4
Food: 1
Service: 1
emily Joy
Used to come here all the time for lunch but sadly won’t be continuing due to they will not cook their nuggets extra well done especially whenever I am pregnant and want to make sure i’m not eating raw food, and the service has went down tremendously.
Atmosphere: 1
Food: 1
Service: 1
Muhammad Junaid
Clean and very fast
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Nuggets
Selia Rivera
This is the third time I have a missing and wrong order. I'm officially done going here.
I’ve never had a bad experience at Chick-fil-A until today. Location is great.. staff is not so great. Renee and Cassi both had the worst customer service. I waited 15 mins for two sandwiches and watched them serve other customers behind me who can’t go unless I get my food. Eye rolling from Renee and she looked like she hated the job itself. (Miserable) I feel bad for her.. Insecure women who have no morals or respect for others they should have not had the pleasure of working in this establishment , behind closed doors they do not like their jobs and show it emotionally to strangers who order from Chick fila.. (Customers) Cassi is a manager or team leader and when I asked for the customer service numer she tried to play victim on the phone call that was being recorded. She said “I was yelling” I knew that was going to be played so I started recording it. Should of read the previous reviews. However, I will not be returning to this location until the customer service is better and I hope this establishment doesn’t fall due to having bad experiences from the employees.. food is great like always :) but the two girls need to heal but not at Chick-fil-A keep your drama at home. Now that’s funny.
Food: 5
Service: 1
By far, this is the worst Chick-fil-A I've ever been to. I had to double-check if I was actually in Chick-fil-A. First of all, no one greeted us when we walked in. The workers looked miserable; I didn't see anyone smile unless they were talking to each other. I ordered a deluxe Chick-fil-A sandwich, a kids' meal, and kale crunch. It took longer than usual, and the person who delivered my food to the table couldn't be bothered to smile. My husband had to go to the counter to follow up on his kale crunch, only to find out it had been ready, but no one bothered to deliver it to our table. The bathroom is dirty, with tissue all over the floor. Some tables have not been wiped, and the chairs are disorganized. My expectations are very high when it comes to Chick-fil-A because they've set the bar that way. So, this location should be ashamed. It's pure disappointment.
Atmosphere: 1
Food: 2
Service: 1
Always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
Really??!!
Food: 1
Service: 3
It was very busy so I hope that is why it wasn't the normal service we've come to expect from Chick-fil-A.
Atmosphere: 3
Food: 4
Service: 3
It's chicken fil
Atmosphere: 3
Food: 3
Service: 3
I'm about to post your restaurant on Google, Yelp, Facebook, Instagram, Twitter & every other social media outlet I can find to complain too! You messed up my meal & refuse to fix it!!! Your manager at this location basically called me a lier & refused to fix my order!! My last time ever using your restaurant!!
Atmosphere: 1
Food: 1
Service: 1
Never have I ever in the history of.... c'mon fam ?
Always forgetting something in my order. Food is great.
Atmosphere: 1
Food: 5
Service: 1
The service is excellent. They just renovated the drive through to make it as efficient as possible. The store is clean and pleasant.Parking: The parking lot is large and has two big entrances.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Chicken Nuggets
Restaurantji Recommends
Chikfila is usually clean and has great service, not this location. They gave my order to someone else and dismissed me when I asked for help. I was passing through town and was delayed nearly an hour due the poor service. Don’t recommend this location.
Atmosphere: 1
Food: 3
Service: 1
Worst costumer service!
Atmosphere: 4
Food: 1
Service: 1
Used to come here all the time for lunch but sadly won’t be continuing due to they will not cook their nuggets extra well done especially whenever I am pregnant and want to make sure i’m not eating raw food, and the service has went down tremendously.
Atmosphere: 1
Food: 1
Service: 1
Clean and very fast
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Nuggets
This is the third time I have a missing and wrong order. I'm officially done going here.
Atmosphere: 2
Food: 2
Service: 1