Arby's

3200 W Robinson St, Norman
(405) 447-3506

Recent Reviews

Tracy Merrill

The people they have working in the evening are lazy and rude! They do not have the first clue of what customer service is. I spent $30 on an order that was stale and just gross! And then whenever I went back up there, they were rude about it like I did something wrong.

Atmosphere: 1

Food: 1

Service: 1

Alicia Holmes

I went through the drive thru at this specific time. The lady working the driveway was very rude, kept cutting me off and barely let me complete my order. Once at the window (after waiting more than 10 minutes to pay) they hand me my food and shut the door. After trying several times to get the attendant attention she opens the door. I tell her I was missing 3 different items. She told me that I had all of my order and told me to leave, shut the door. Well, I waited for a manager who essentially just gave me my missing items. Never once asking what the problem was, or if there was anything else. I had to call corporate who finally refunded my whole order due to this problem and the lady wasn't at the driveway window any longer. This was by far the worst experience I've ever had here or at any Arby's location.

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Dr Pepper, Roast Beef, Classic Roast Beef

John Crandall

Used the online ordering for the first time. Ready in 3 minutes and all the food was very hot. The $1 sliders were a great deal, and very good.

Food: 5

Recommended dishes: Loaded Curly Fries

Stacy Hatcher

Long line moved fast. My favorite sandwich cost $1 more than I am used to. And it was not edible. I ordered the Reuben w/o craut. The meat was not shaved it was slabs of meat with fat and sinew. I could not eat it. I ate half the bread and tried to get some meat off of the chunks but I will never buy that sandwich again or go to that location again.On top of that the Arby customer service website says this restaurant does not exist!!!

Food: 1

Service: 3

Recommended dishes: Reuben

Bradon Falzon

Amazing service and food. The manager is good at her job and keeps the place flowing with business. Customer for

Atmosphere: 5

Food: 5

Service: 5

Jeffrey Gove

Love Arby's gyro wrap!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Roast Beef and Cheese, Arby's Signature Sandwiches, Curly Fries

Amanda C

My brother, his lady, and I went here for lunch. It was so delicious and the fries were on point, crispy but soft and yummy. Haven't been here in a while and it was amazing! Thank you Arby's!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef and Cheese, Crinkle Fries, Curly Fries, Classic Roast Beef

Patrick King

Good quick service, quiet nice place to

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Arby's Signature Sandwiches, Roast Beef, Curly Fries

Mandi Hale

Staff standing around on their phones and not offering to help people waiting to be served in lobby.

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Roast Beef, Curly Fries

James Richardson

Could have been a little warmer at the dining

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef and Cheese, Arby's Signature Sandwiches, Roast Beef, Curly Fries

Alphonso Shurabi

This Arby’s is clean inside, yet often attracts icky people

Linette Bittle

We just went thru the drive thru, the lady taking our order was differently Not happy about being at work tonight, When she told us our total we could not hear her good, So we ask her to repeat it and she repeated it with a lot of attitude. We had ordered a jamoka shake, It definitely is not that.we got a plane chocolate shake. As she gave us our order, And the shake she was very hateful.

Food: 5

Service: 1

Recommended dishes: Roast Beef

Lori Gove

We really like Arby's or change in fast food! We are liking their new hush puppies, which are little fish nuggets! We also really like the gyro sandwiches.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef and Cheese, Arby's Signature Sandwiches, Curly Fries

Stephanie Johnston

I don't even know where to start on this experience. Waited 10 minutes to get my food then they took my food to the wrong car then back inside. So glad I spent $30 for bad service, nasty cold food and watered down drinks.

Jim Hennesey

You know what you're getting. Not cheap but worth the cost. Lots better than McDonald's.

Atmosphere: 4

Food: 4

Service: 4

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