The most important thing is that they don't know how to make sushi! The prices are overpriced, the service leaves much to be desired, be prepared that you may not put something of what you ordered, so I recommend checking before taking your order, they did not put us chopsticks and did not even put napkins. I do not recommend this place to anyone. Management should reconsider who cooks and how to cook, and bad service to competitors in the hands of competitors.
Atmosphere: 1
Food: 1
Service: 1
Adam Flowers
My family arrived at 8:30 p.m. on March 16th at the Yukon location to eat dinner. We ordered our drinks and sat down at a table. Then your employees bring our food to go and we said we are eating here. They said oh we close at 15 minutes and we're not allowing people to eat in the dining room. Your employees were more interested in getting the store closed that serving your customers. This type of service will prevent us from future business. I'm even tempted to leave a review if this situation is not handled properly. We weren't even allowed to use our rewards because we were eating at the restaurant. I can't believe in today's time employees would not want to service customers that are spending money in your business. We ordered drinks and everything expecting to have an in restaurant dining experience.
poltergejst
Sushi is alright for the price. Not the highest quality, but you get what you pay for.
Atmosphere: 4
Food: 3
Service: 5
Edward Suleski
The girl at the register very nice and cute. Discovered they don't just have sushi. Very pleased with the mandarin orange chicken on the Wok'd menu.
The indescript packaging coupled with the self-serve ordering left a bit to be desired. What I ordered was not what I received. The food was okay but I wouldn't say it made an impression.
Atmosphere: 3
Food: 3
Service: 3
Maria Barnes
The assistant manager, Shana, (not sure if that is the correct spelling) is very unprofessional.I am missing food in my to go order tonight. I live on the other side of Yukon which would cause my other food to get cold by having to go back up to the Yukon location to get my missing food. I asked if the food could be remade since we wouldn’t be able to eat it hot due to having to collect our other missing food.She refused but said I could get a refund for our missing food. She also said she wouldn’t be able to refund my money tonight because it's just too busy and it wouldn’t be until the morning until she refunded my money. The store was completely empty and I feel she was retaliating because I asked her to remake the food so we could eat all of our food hot. Our food was requested to have no onions and every entree had onions in it. This is completely unacceptable behavior of a manager and the refund should have been immediate. Unbelievable. She acted like I was a bother and she flat out didn’t care. You can do better Ninja!
Atmosphere: 1
Food: 1
Service: 1
Mariah Hartzell
Miso was watered down with no flavor even a full soy sauce packet could not help. Lettuce in “house salad” was old, along w browned lettuce and carrots; didn’t come with dressing and it was $6. I received a refund and they were lovely. Subpar sushi but I expected that.
Atmosphere: 3
Food: 2
Service: 3
Roger Smith
Very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thunder, Nhinja, Roll
Duyen Nguyen
Bad services, one of the servers see me sit at the table , but didnt even bother to come and ask. Not even busy , only me sit at the table. ?♀️
Was going to order online but it requires a acct registration. Wouldn’t accept my email address, eating somewhere else and won’t mess with anyone that can’t just take my money and give me food. Don’t require a acct to
Atmosphere: 1
Food: 1
Service: 1
Tyrisha Hicks
The food is okay. I do like the sushi more than their take on Chinese food. The Thunder Roll is my favorite.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Thunder Roll, Spicy Mayo
Citlali Torres
Rice ball only has one small pea of Salmon when description says it’s tempura fried with salmon and spicy mayo in
Atmosphere: 1
Food: 3
Service: 1
Aj Wright
Sushi taste old and nasty. Asked for no Wasabi, was on it. Their way of fixing it was just remove the Wasabi and then I got no ginger. I threw the sushi
Atmosphere: 4
Food: 1
Service: 4
Matthew Loeffelholz
Ordered some soups and sushi, but the soups came out cold, plus we received someone else sushi. The place was extremely dirty, and the service was just terrible. It is very sad because this place used to be amazing, but now there is just bad management here. I would recommend saving your money and going somewhere else.
Never a disappointment
Food: 5
Service: 5
The most important thing is that they don't know how to make sushi! The prices are overpriced, the service leaves much to be desired, be prepared that you may not put something of what you ordered, so I recommend checking before taking your order, they did not put us chopsticks and did not even put napkins. I do not recommend this place to anyone. Management should reconsider who cooks and how to cook, and bad service to competitors in the hands of competitors.
Atmosphere: 1
Food: 1
Service: 1
My family arrived at 8:30 p.m. on March 16th at the Yukon location to eat dinner. We ordered our drinks and sat down at a table. Then your employees bring our food to go and we said we are eating here. They said oh we close at 15 minutes and we're not allowing people to eat in the dining room. Your employees were more interested in getting the store closed that serving your customers. This type of service will prevent us from future business. I'm even tempted to leave a review if this situation is not handled properly. We weren't even allowed to use our rewards because we were eating at the restaurant. I can't believe in today's time employees would not want to service customers that are spending money in your business. We ordered drinks and everything expecting to have an in restaurant dining experience.
Sushi is alright for the price. Not the highest quality, but you get what you pay for.
Atmosphere: 4
Food: 3
Service: 5
The girl at the register very nice and cute. Discovered they don't just have sushi. Very pleased with the mandarin orange chicken on the Wok'd menu.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Nhinja Roll, Thunder Roll, Spicy Mayo, Sushi
The indescript packaging coupled with the self-serve ordering left a bit to be desired. What I ordered was not what I received. The food was okay but I wouldn't say it made an impression.
Atmosphere: 3
Food: 3
Service: 3
The assistant manager, Shana, (not sure if that is the correct spelling) is very unprofessional.I am missing food in my to go order tonight. I live on the other side of Yukon which would cause my other food to get cold by having to go back up to the Yukon location to get my missing food. I asked if the food could be remade since we wouldn’t be able to eat it hot due to having to collect our other missing food.She refused but said I could get a refund for our missing food. She also said she wouldn’t be able to refund my money tonight because it's just too busy and it wouldn’t be until the morning until she refunded my money. The store was completely empty and I feel she was retaliating because I asked her to remake the food so we could eat all of our food hot. Our food was requested to have no onions and every entree had onions in it. This is completely unacceptable behavior of a manager and the refund should have been immediate. Unbelievable. She acted like I was a bother and she flat out didn’t care. You can do better Ninja!
Atmosphere: 1
Food: 1
Service: 1
Miso was watered down with no flavor even a full soy sauce packet could not help. Lettuce in “house salad” was old, along w browned lettuce and carrots; didn’t come with dressing and it was $6. I received a refund and they were lovely. Subpar sushi but I expected that.
Atmosphere: 3
Food: 2
Service: 3
Very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thunder, Nhinja, Roll
Bad services, one of the servers see me sit at the table , but didnt even bother to come and ask. Not even busy , only me sit at the table. ?♀️
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Was going to order online but it requires a acct registration. Wouldn’t accept my email address, eating somewhere else and won’t mess with anyone that can’t just take my money and give me food. Don’t require a acct to
Atmosphere: 1
Food: 1
Service: 1
The food is okay. I do like the sushi more than their take on Chinese food. The Thunder Roll is my favorite.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Thunder Roll, Spicy Mayo
Rice ball only has one small pea of Salmon when description says it’s tempura fried with salmon and spicy mayo in
Atmosphere: 1
Food: 3
Service: 1
Sushi taste old and nasty. Asked for no Wasabi, was on it. Their way of fixing it was just remove the Wasabi and then I got no ginger. I threw the sushi
Atmosphere: 4
Food: 1
Service: 4
Ordered some soups and sushi, but the soups came out cold, plus we received someone else sushi. The place was extremely dirty, and the service was just terrible. It is very sad because this place used to be amazing, but now there is just bad management here. I would recommend saving your money and going somewhere else.
Atmosphere: 1
Food: 1
Service: 1