Tim Hortons

151 Mapleview Dr W, Barrie
(705) 737-0616

Recent Reviews

Carolyn P. Muir

You get what you paid for. Clean washrooms. Lots of seating. Friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Kathrynn Boodram

Just left the drive thru asked the girl at the widows a question of roll up the rim she asked her supervisor and she looked at us and said I don't have time to answer their question. This is the the kind of customer we receive in 2024 for over priced food that is never made right. We all know tim hortons lack the ability to get ur order right. Who ever owns this tim please check who was working this shift and have a sit down with them it's not good for busy.

Atmosphere: 1

Food: 1

Service: 1

VICKRAMDEEP SINGH

This morning at 10 am on drive thru, the old lady lacked proper customer communication skills and was exceptionally rude, causing significant distress to the customer due to the poor service experience.

Atmosphere: 1

Service: 1

Marc Jakobs

It's Timmy's. A chain. Canadians love it. I don't get it. 4 ? is

Atmosphere: 3

Food: 3

Service: 4

chris s

Every time I come to this location my tea is never correct. Last time I ordered a regular tea I got a peppermint tea just overall careless.

Atmosphere: 1

Food: 1

Service: 1

Jessie Baby

So I always love coming to grab my morning coffee or tea from this location! I love the jalapeño pastry my favorite!

Prasanna Venkatesh

They do not carry Jalepeno BagelsThe Bagels in general do not seem fresh. Spreads are not provided generously. Overall service was good.

Atmosphere: 2

Food: 3

Service: 5

Laura Coey

Every time I approach the counter inside, there are a minimum of 4 employees, all of which are doting on the drive through customers or chatting amongst themselves.It’s at least 5 minutes before anyone of the 4 employees working there acknowledges there is a customer waiting.A glutton for punishment I guess, k went in again today.There was a young girl at the counter, which I assumed she had ordered as there was an employee right in front of her making a bagel.After a couple of minutes the young girl turned around and leftI have no idea how long she had waited, but however long, a customer lost because no one served herI then approached the counter and said hello to the young employee making the bagelShe turned around startledHow do your employees not know they have customers ?Anyway, I heard her ask 2 employees to go to the front counterAn employee then came to the front counter and gave me a look like I had inconvenienced her and how I dare I interrupt whatever she was doing in the backWhat are you paying all these employees for?Maybe if you scaled back, you could put that money toward some customer service training for your staff

Chase Marrocco

So the staff of this Tim Hortons lied to my face told me they didn’t have ice coffee when I saw them making iced coffees for the people behind me. What is with that?

Atmosphere: 1

Food: 1

Service: 1

Tommy Lawson

Why is it that you can never get my order right I've been there 10 times in a row and every time something is

Atmosphere: 1

Food: 1

Service: 1

Lisa Trenchard

Went at lunch time and they “ran out” of all food menu items. I don’t think you should advertise food you do not actually have. I went at 2:30 pm, how do you run the business for the rest of the day??? Sounds like lazy incompetent staffing !

Atmosphere: 1

Food: 1

Service: 1

Elaine Eschenmoser

Always have a great time here. All the staff is always friendly and helpful and if they misheard an item in drive thru always make it right. Keep it up!

Atmosphere: 5

Food: 5

Service: 5

laura carter

MOST MISERABLE STAFF EVER! Don’t even greet you they are horrible! And very rude at the drive thru like your an inconvenience to them!

Atmosphere: 1

Food: 1

Service: 1

Neil Voutt

This is one of my favorite Tims in town. I always get the family experience when I am there. Hands down their staff are assets! Huge shout outs to Megan for always being so friendly and she makes my regular order perfectly every time!

Caleb Mimms

Super friendly staff! Quick and accurate service!

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