Shelby's | White Oaks

802 Exeter Rd, London
(519) 931-9975

Recent Reviews

Moe Monir

Chicken was not fresh and oily with so much salt. Not bad but an unhealthy. I will be avoiding this restaurant.

kevin light

Traveling through London and decided to try this place as it was close to the hotel. We were pleasantly surprised.My wife’s falafel was soft and well seasoned. She commented that a lot of falafel she’s had in the past were dry - not this one. She really enjoyed it.I chose the Mac & cheese with their beef. The m&c was creamy and the beef and toppings really enhanced the flavor.If you’re in London south and have a hankering for Me food, definitely give this place a try. Their fusion menu looks pretty interesting. If I lived here I’d work my way through it.


Needs better employees.Came last week for the first time on a whim craving a chicken shawarma.Would have tasted better if they had put enough toppings on. He prepared the meat and didn't ask what I wanted on it...hardly talked to me at all busy talking with the 4other guys on staff... Hardly paying attention to me, he added half a teaspoon amount of the toppings I requested.. if that...Staff were friendly but not great at exhibiting professionalism...They all stood behind the counter laughing like their job was a joke..Made me apprehensive as I wondered if their attitudes reflected food quality/standards as well. I'd be reluctant to return to this location.

Dave Tomarchio

very good food will try it again when I come back to London


Interesting take on middle eastern food. Good ingredients and very good value. Good daily specials and super friendly staff.

Jord Cornelius

Young kid working till is a real jerk very terrible customer service, older gentleman is very professional and courteous, food is very good with big portions , falafel was charred and almost burned when i was here last time, good fresh food other wise, get the young negative kid making food and not interacting with customers.

Heather VL

Delicious! Love that they have a salad bowl as a lighter option, it was amazing, and my husband loved his shawarma plate.

Michelle R

Every time I order from this place (Whiteoaks location) they get it wrong!! EVERY TIME! I always ask for no french fries but they always put them in. I want tomatoes, lettuce and pickles but they don't put them in. The last one I had had some sweet sauce, nothing I have ever tasted in a shawarma before. If you want a real shawarma go to the Shish

Antonio F

Recently travelled to London ON and was looking for a restaurant that was close to my hotel. I decided on Shelby's on Exeter Rd. Called the number to order takeout, the person who picked up was probably not having a good day..after I told him I wanted to place a takeout order he said "I'm Busy..wait two minutes" and then he put me on hold. He did not take my call after 4 minutes so I decided to walk down to Shelby's and placed an order. The food is really great and well presented. You should try the Baklava it is authentic and tastes awesome. I could have given Shelby's a 5 star but for that interaction on the phone I'm giving them a 4 Star. When I visit a restaurant or any Customer Centric establishment good Customer Service is what I look for. Maybe next time I will have a better experience.

Hany Elkassem

Owner of this location is always smiling and great service. Always a pleasure to go to Shelbys Whiteoaks

Nabeel Nasir (ilmaddict)

They serve a fusion of traditional shawarma mixed with other concepts. I tried the shawarma burrito and it was great

Cora Lacey

This location has recently become one of my favourites. The food is always excellent, prices are great and the staff is incredible. The one gentleman who always seems to be working when i come in (i got his name but drawing a blank, i believe it starts with M) gives the best customer service I’ve experienced in an establishment like this. Definitely deserves some recognition.Would 100% recommend trying this place out!

Robert Scherle

We had chicken wraps Shelbys wayLarge portions, fresh toppings, friendly staff.Very filling and tasty. We'll be going back soon.

Lindsay Louwagie

Great, consistent food and friendly, welcoming service! Between date night shawarma poutine, to catering a meal for 30 on a work team day, we couldn't be happier with our experiences! Site is convenient to 401 with adequate parking and parking lot space. Will be back!

L Lucas

This Shelby’s is the best one out of them all! Waseem and Rabee give the best portions for your dollar, does matter if you take out or order in they do the best job!

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