Enjoyed the saganaki appetizer - table side flash of flame for added entertainment! ?Vegetarian options: PlentyDietary restrictions: Lots of gluten-free options that tasted great, wait staff well informed about menu and ways to adopt it for restrictions
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Brie
Catalina Bolivar
Upon entering, we were ignored by the staff and when we asked for a table, they were pretty unwelcoming. In the end we decided to leave. No reason to insist.
Courtney Daniels
Dietary restrictions: Tons of delicious gluten free options ❤️
Atmosphere: 5
Food: 5
Service: 5
Matthew Lounsbury
I can't begin to express how good our visit was. My wife and I are from out of town, and what feels like we have been living at the hospital. We decided to get away for a meal, and this place came up.The food was absolutely amazing. We had the roasted garlic and brie appetizer, and it was divine. My wife had the stuffy chicken, and I ate the fish and chips. The service was astounding, and we look forward to coming back.And thank you to our server. She made us feel welcomed and like we were family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips with Homemade Slaw and Tartar Sauce, Baked Brie
Jade Wolf
Restaurant was so badly managed, only one server who had absolutely no idea what he was doing. My boyfriend and I wanted to go there for a nice meal out together but the food was almost inedible by its lack of effort and very obviously lack of freshness. The gyro is expensive and was basically old lunch meat that was microwaved. It is being run by one server who has no idea what he is doing and how to handle a restaurant on his own.A Table sat down next to us for 20 minutes before even being served water and eventually just left. Disappointing experience and waste of money!
Atmosphere: 1
Food: 1
Service: 1
Jim Beam
Came here for dinner with my girlfriend, we were sat right next to the fireplace and were told we could have it shut off, when we asked to have it shut off we were told to move over right next to the washroom instead, the smell was quite apparent. Service was extremely slow and the food was very bad. Had two people next to us leave after waiting so long for water. French onion soup was just oil and very soggy bread, the gyro was clearly not fresh and tasted like it was warmed up in the microwave. Very very disappointing.
Atmosphere: 3
Food: 1
Service: 1
Will Harford
It was ok, we had a single person dealing with the restaurant so there was a bit of waiting. Food was ok, nothing special. Its located in a nice area of London.
Atmosphere: 4
Food: 4
Service: 3
Sara Carter
Went there with my bridal party for a nice dinner after dress shopping. Ordered the Reuben with no sauerkraut. When it arrived, it had sauerkraut, I tried picking it off but it was shredded so very hard. I also noticed the meat was unbearably chewy/fatty. When the waiter came over, he asked how the food was and I told him there was sauerkraut. He apologized and said he could get me a new one, I kindly asked if I could switch to the fish and chips (really just switching the peice of fish for the sandwich). He said that was fine and it would be out asap as the rest of my party was already eating. Time keeps going by and he keeps coming back saying it’s almost ready, about 30 minutes total of waiting, my entire table was done eating. I was extremely upset and this was visible, he apologized and asked if I’d like it in a to go container as my table was done and I said yes. He said we can offer a free dessert…. Seriously? I waited this entire time to get my food in a to go container, my entire party already ate and finished their meals, and I’m still required to pay my entire bill. I didn’t want a dessert and said that but they said that’s all they could offer. Disgusting service, horrible experience all around. To top it all off, when I got my bill, I was charged for the Reuben instead of the fish. The Reuben is more expensive of course. Horrible way to treat customers. And of course I’m not a rude customer and I even tipped even though this was the worst dinner experience I’ve had yet.
Atmosphere: 2
Food: 3
Service: 1
Jenna Farris
Just went for my birthday brunch. First time there and wow what a nice change. Not disappointed in the least. For once, a restaurant that provided great atmosphere, experience, food and service. Didn't break the bank either!The fish n chips and roasted rib was so yummy. Even ordered two fish n chips to go for dinner later.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips with Homemade Slaw and Tartar Sauce, Roasted
DeAnna 14
Had the best meal. Great staff, great environment and amazing food. Thank you again .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips with Homemade Slaw and Tartar Sauce, Classic Burger
Thr braised short beef rib is one of the best I have had! Great customer service as well.
Atmosphere: 5
Food: 5
Service: 5
Jessica Stewart
It was my first time visiting The Sweet Onion Bistro tonight and it left me very impressed. The staff was very warm and welcoming. The food was quick and delicious. The atmosphere was immaculate. I loved that they had a fireplace and live music. We were even provided a sweet little candle to make the meal feel that much more romantic. I will definitely be returning.
Atmosphere: 5
Food: 5
Service: 5
Ashley
Just had dinner here with my husband, we don't get out much so we were excited! I ordered the gyro and he ordered chicken souvlaki which she said was their special and really good. My husband's chicken was room temperature and immediately ruined his appetite. She forgot our appetizer which we had to remind her about and when that was brought out it was also cold. She reheated both and took my husband's fork so we ended up having to share a fork lol Also the gyro meat looked like lunch meat, exact same meat I get at bmo centre restaurant.To top it all off She charged us full price for everything when she brought the bill even tho we didn't even eat half the food. I wish I could give this restaurant no stars.
Atmosphere: 3
Food: 1
Service: 1
sandstorm media Jamie runciman
We made it just in time for the last hot chocolate. Sweet staff. Friendly atmosphere. Had a good time at their Christmas event can't wait to see what's next.
Atmosphere: 5
Food: 5
Service: 5
Angela Kuehn
Great place! The chicken on a pita with Greek salad and fresh cut fries was amazing. One can really tell the difference in the taste of their fresh cut fries compared to frozen ones at other restaurants. We'll be back for sure!
Enjoyed the saganaki appetizer - table side flash of flame for added entertainment! ?Vegetarian options: PlentyDietary restrictions: Lots of gluten-free options that tasted great, wait staff well informed about menu and ways to adopt it for restrictions
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Brie
Upon entering, we were ignored by the staff and when we asked for a table, they were pretty unwelcoming. In the end we decided to leave. No reason to insist.
Dietary restrictions: Tons of delicious gluten free options ❤️
Atmosphere: 5
Food: 5
Service: 5
I can't begin to express how good our visit was. My wife and I are from out of town, and what feels like we have been living at the hospital. We decided to get away for a meal, and this place came up.The food was absolutely amazing. We had the roasted garlic and brie appetizer, and it was divine. My wife had the stuffy chicken, and I ate the fish and chips. The service was astounding, and we look forward to coming back.And thank you to our server. She made us feel welcomed and like we were family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips with Homemade Slaw and Tartar Sauce, Baked Brie
Restaurant was so badly managed, only one server who had absolutely no idea what he was doing. My boyfriend and I wanted to go there for a nice meal out together but the food was almost inedible by its lack of effort and very obviously lack of freshness. The gyro is expensive and was basically old lunch meat that was microwaved. It is being run by one server who has no idea what he is doing and how to handle a restaurant on his own.A Table sat down next to us for 20 minutes before even being served water and eventually just left. Disappointing experience and waste of money!
Atmosphere: 1
Food: 1
Service: 1
Came here for dinner with my girlfriend, we were sat right next to the fireplace and were told we could have it shut off, when we asked to have it shut off we were told to move over right next to the washroom instead, the smell was quite apparent. Service was extremely slow and the food was very bad. Had two people next to us leave after waiting so long for water. French onion soup was just oil and very soggy bread, the gyro was clearly not fresh and tasted like it was warmed up in the microwave. Very very disappointing.
Atmosphere: 3
Food: 1
Service: 1
It was ok, we had a single person dealing with the restaurant so there was a bit of waiting. Food was ok, nothing special. Its located in a nice area of London.
Atmosphere: 4
Food: 4
Service: 3
Went there with my bridal party for a nice dinner after dress shopping. Ordered the Reuben with no sauerkraut. When it arrived, it had sauerkraut, I tried picking it off but it was shredded so very hard. I also noticed the meat was unbearably chewy/fatty. When the waiter came over, he asked how the food was and I told him there was sauerkraut. He apologized and said he could get me a new one, I kindly asked if I could switch to the fish and chips (really just switching the peice of fish for the sandwich). He said that was fine and it would be out asap as the rest of my party was already eating. Time keeps going by and he keeps coming back saying it’s almost ready, about 30 minutes total of waiting, my entire table was done eating. I was extremely upset and this was visible, he apologized and asked if I’d like it in a to go container as my table was done and I said yes. He said we can offer a free dessert…. Seriously? I waited this entire time to get my food in a to go container, my entire party already ate and finished their meals, and I’m still required to pay my entire bill. I didn’t want a dessert and said that but they said that’s all they could offer. Disgusting service, horrible experience all around. To top it all off, when I got my bill, I was charged for the Reuben instead of the fish. The Reuben is more expensive of course. Horrible way to treat customers. And of course I’m not a rude customer and I even tipped even though this was the worst dinner experience I’ve had yet.
Atmosphere: 2
Food: 3
Service: 1
Just went for my birthday brunch. First time there and wow what a nice change. Not disappointed in the least. For once, a restaurant that provided great atmosphere, experience, food and service. Didn't break the bank either!The fish n chips and roasted rib was so yummy. Even ordered two fish n chips to go for dinner later.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips with Homemade Slaw and Tartar Sauce, Roasted
Had the best meal. Great staff, great environment and amazing food. Thank you again .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips with Homemade Slaw and Tartar Sauce, Classic Burger
Restaurantji Recommends
Thr braised short beef rib is one of the best I have had! Great customer service as well.
Atmosphere: 5
Food: 5
Service: 5
It was my first time visiting The Sweet Onion Bistro tonight and it left me very impressed. The staff was very warm and welcoming. The food was quick and delicious. The atmosphere was immaculate. I loved that they had a fireplace and live music. We were even provided a sweet little candle to make the meal feel that much more romantic. I will definitely be returning.
Atmosphere: 5
Food: 5
Service: 5
Just had dinner here with my husband, we don't get out much so we were excited! I ordered the gyro and he ordered chicken souvlaki which she said was their special and really good. My husband's chicken was room temperature and immediately ruined his appetite. She forgot our appetizer which we had to remind her about and when that was brought out it was also cold. She reheated both and took my husband's fork so we ended up having to share a fork lol Also the gyro meat looked like lunch meat, exact same meat I get at bmo centre restaurant.To top it all off She charged us full price for everything when she brought the bill even tho we didn't even eat half the food. I wish I could give this restaurant no stars.
Atmosphere: 3
Food: 1
Service: 1
We made it just in time for the last hot chocolate. Sweet staff. Friendly atmosphere. Had a good time at their Christmas event can't wait to see what's next.
Atmosphere: 5
Food: 5
Service: 5
Great place! The chicken on a pita with Greek salad and fresh cut fries was amazing. One can really tell the difference in the taste of their fresh cut fries compared to frozen ones at other restaurants. We'll be back for sure!
Atmosphere: 5
Food: 5
Service: 5