Williams Fresh Cafe

578 Richmond St, London
(519) 673-3677

Recent Reviews

Norma Boyle

Delicious muffins and herbal tea. Love this place. Nice view of shops in downtown London. I hope.to see more people frequent here so they can eventually repair the vinyl seats on the booths.

Kirstie K

I'm happy w the employees and cleanliness at Williams. Heet was informative and helpful and a pleasure to speak with! Great customer service!

Aaron Pellerin

There are few coffee options downtown that are open late. Williams fills that need, but does little to go above what you would expect. Adequate food and beverages with below average service.

Tiago Kappke

The worst experience in London. The food taste nothing. The coffee isn't also good. The seat are all damaged. I cannot think in anything good to say about it now.

Angela Gough

Do NOT recommend. Lousy food. Dirty dining room (garbage on the floor under seats majority of booths) Dry cookies, soggy muffin, hot chocolate while visually looked like hot chocolate all comparison ended there. Coffee was meh. When I brought up food quality to staff (who could not differentiate between a White Chocolate Macadamia nut cookie and a peanut butter one) they asked if I would like something else. No offer of refund just asked if I would like something else. No thanks. Will never go back

Pioneer Spider

In short it’s a clean coffee shop with great service.

Mashruk Kabir

The eggnog that I got was cozy! Nice little place!


In short it’s a clean coffee shop with great service.

Salar Ali

After renovations, Williams has become a more tolerable place to setup shop for an afternoon of studying, working or socializing around large cups of coffee. The hot and cold menu items remain decent in quality and the demographic of customers continues to edge upwards to young professionals over students. Being in a location perfect for street presence on Richmond Row, also welcomes panhandlers walking through the store and somewhat painful parking hunts.

Jake T

Good food, poor service. The owner(s) should focus on scheduling staff better. During a rush you can tell the poor crew is working hard but they simply cannot keep up. It took me almost 45 minutes to get my food during lunch. Needless to say I had 5 minutes left to eat it all.

Cuthbert Nibbles

Amazing atmosphere, friendly staff and good coffee, they deliver a product on par with Starbucks. This is an awesome place for a first date, really cozy.

mounir Q

I know Williams Cafe almost 25 yrs ago, great services, perfect and quality of coffee, plus the place are quite and great for meeting and University students..

lakshay dhawan

OUTRAGEOUS PRICES!! Ambiance is good though. The only good thing is that it has parking available, which is in middle of the Downtown. So, you can park your vehicle and roam around the mainstream Downtown.

Kevin K.

Went with a group, everyone left satisfied. Had a wonderful shake and their cake was so good.

Vengeance Apparel

No better place to go for a quick coffee or to meet up with some friends and have a bite to eat. All their hot drinks here are delicious and during the winter a hot chocolate from here is to die for.

Case Britton

This location is larger than the one's in Brantford. There are lots of papers and local newsletters. It is easy to kill a morning at this place.Went here for buy one get one free waffles. Amazing !! The kids loved the funky monkey and I loved the strawberry waffles.The staff are super friendly and definitely make our stay more enjoyable. It's nice that we can hang out and not be hassled about staying too long which is why we stay here.

Shannon Shea

It's a perfect place for doing homework. The white hot chocolate is so good. Can be a bit messy and slow, and staff can be a bit stiff, but it's overall a good experience.

Sami M

Disappointing. The positives are that the location is excellent and the interior is nicely decorated. Unfortunately, the food I ordered was terrible, small and ridiculously overpriced (the grilled chicken rice bowl). Furthermore, the tables are rarely ever cleaned. Every time I come I find at least three tables with dishes still remaining. Another negative is the lack of outlets. Only a few tables have outlets and they're usually already snapped up. In this day and age, where William's coffee is seen as a prime study locale, there needs to be an uptick in outlets.

Colleen Rowland

If I could rate this restaurant less than zero I would. Just waited 25 minutes for a $6.78 smoothie I never got. When I asked for a refund because this trip made me late the manager said ‘wait five minutes and I’ll get it for you’. I watched him wander around to straighten silverware. I was the second person to ask for a refund in less than five minutes. The woman in front of me waited 40 minutes for. Coffee and a cookie and was also told to wait and they’d make it for her.

Kathryn Wicks

I bought a coffee and had to use the washroom. You have to ask the cashier to get access and when I went to go use it I was completely disgusted there was a USED CONDOM on the toilet seat!!! I live in Toronto Ontario and I can tell you i have never came across a dirty bathroom like that.

Zach Oliva

coffee is great, nice snacks, not a place for a full meal though you can fill yourself here

M. G.

Staff weren't that friendly and even forgot to make my order. Wait time was horrible. If your looking for fast friendly service this location beside Victoria park London isn't it. Try another location may get better luck.

Nic deGroot

If you're in Victoria Park and need to get a drink or bite, there is literally no where more convenient. Also handy if the weather turns on you. Great place to meet friends.

Ojasvi Sharma

It used to be great but now it has lost all it's charm. $6 for a regular smoothie which doesn't even taste like a smoothie. Waffles doesn't even taste the way it used to be and prices have gone way too high for the quality of food provided.

maymuna nasir

It's a bit expensive and you have to pay for parking and not alot of actual food choices but they do have a lot of waffle choices the food was good and the service was also good the food would be brought to the table. The interior looked really good and the seats were comfortable

Erika Lemus

Prices are unreasonably high and service is always very slow. Up your game William's management.

Noelle Abdo

I used to love this place. But the service has now ruined it for me. The gentleman that helped us was rushing us out and we still had 40 minutes left until they closed. He gave us take out cups for our drinks, and plastic plates forks for our dessert. I thought it was rude. And then proceeded to tell us they were closing soon over and over. It's supposed to be a relaxing place to enjoy a coffee and sweet with a friend.

Sonal Patel

Great location in the downtown, friendly staff, good coffee and related beverages

neil soppet

Just couldnt get my order right and food i had was maybe too expensive for the quality lol

Adam Chapman

For such a prime location downtown you would expect at least a reasonable level of service. Unfortunately, they always fail to live up what coffee shops in the surrounding area can deliver... Fresh food, good coffee, and service.

Jazz Staddon

It all started off great. The cafe looked busy but everyone seemed to be enjoying their purchases. We were second in line and after starting at the screen that kept switching from the menu for ten seconds to the features item for thirty seconds, we finally decided on our two beverages. We were asked to take a seat. After twenty minutes, our sodas were brought to us as unstirred tonic water with flavour sitting on the bottom. We had to ask who's beverage was whose and after taking the first sip, we realized we had drank all the flavour and were left with straight tonic water. We will not be returning.

Swaraj Nataraj

Great place to start your day, in terms of ambience and the quality of food. The cafe has a great vibe and the staff members are super friendly. Ordered the waffles there and the portion sizes were pretty impressive and it is a budget friendly place. Would definitely recommend :)

Helen Riordon

Had coffee with friend after indigenous protest. Williams is very welcoming. Good food and coffee

Matt H.

Been to this Williams a few times. Each time, I am quite impressed with their dedication to not being a cafe. Or a restaurant. Or a business of any kind, frankly. Tables are consistently messy and full of old dishes. Employees will take your order and leave you standing at the counter while they go back to ... well, frankly I'm not quite sure what they're doing. But they're certainly not making your drink or completing any other facet of service. When your order is correct, you cannot help but feel that this was entirely accidental and not their goal. Coffee drinks are a particular joy as this cafe does not seem to think that putting out milk, lids, stirring sticks, or sugars is an important part of serving those kinds of drinks. One wonders what one must do to add some milk in their coffee (Hint: If you guys walk across the street to Starbucks, you can see how brilliantly they've put those things on a counter ENTIRELY SEPARATE from the counter where you order!) Williams Fresh Cafe: The cafe that would be brilliant if it weren't for all the customers.

Heather Cabral

Tomato bisque soup was divine! Cool, quiet atmosphere and amazing company... a lovely visit.

Gillian N

There's something about William's that always feels a bit disappointing -- everything feels a bit overpriced, some of the lunch options I've had don't quite live up to expectations, the service always feels a bit lacklustre. The things that keep me coming back are the great location and ample seating booths. Expect a lot of Western students there with their laptops during the school year.

Sue Pieters

Went on Friday after lunch. Restaurant was not full. Only 3 employees. 2 in kitchen 1 up front. There was a wait for fresh coffee for gentleman in front of me. I said To Go to cashier. She gave food on plate. She corrected. Not a big deal. Waited over 10 minutes for a latte. Latte was delivered in a China cup, not to go. They had to take it back and put in To Go cup. Kitchen was extremely backed up. Perhaps overwhelmed by event at Centennial Hall. If so, their schedule is online... One should check that out

Ram Kumar

I've been to this cafe twice during my time in London because this restaurant is vegetarian friendly. I had their bruschetta and a lemonade during my first visit. During my second visit, I had their roasted vegetable sandwich. I enjoyed both my orders. The bruschetta was really good. Their staff were courteous and had my order served quickly. Their dishes are moderately priced. I felt that the ambience was nice and cozy when I was working on my laptop. I'd recommend this place if you're looking to try some nice vegetarian food in London.


This location is often too crowded and loud to think let alone hold a conversation. Good food and drinks though. I think prices are a little high considering amount and quality. If I stop in again, I would take the to-go option. I do love that they have art on the walls that are able to be purchased.

Marion Brown

I love the salads here, the cappuccinos and the free wifi. The booths are comfortable and cozy. Great food, great atmosphere!