326 Elgin St, Ottawa
Great coffee and friendly staff. So happy to have a local coffee shop option close to home. Love their beans for taking home too! Check them out, they've got lots of locations around Ottawa!
I am a regular at this location and in my opinion, this is the best Happy Goat in all of Ottawa. The service here is consistently quick, even during busy hours, and the coffee is always hot. The staff appears to work very hard while providing friendly customer service at the same time. There's a taller guy that I see quite a lot that I wanted to mention. I am always thrilled to see that this young man is working when I stop in because I know my drink will be up to standards and the place will be spotless.
Excellent service. My coffee with a chocolate chip cookie was perfect. Felt covid19 rules were being followed.
Great place to get your coffee. Friendly service. Not pretentious. Will be coming back a lot :)
I'm changing my original review because every time I've visited last week I got poor service. Even good coffee doesn't make up for that. :(
Nice enough, neighborhood corner coffee co. Good variety. Nice patio, park nearby.
Coffee was delicious, barista checked if we enjoyed it. Had us a bit of a spill at the counter but easily cleaned. Barista helped my father with mixing his tea. Very safe and good crowd control for the COVID-19 season.
I visited here on the weekend and it was good. I had an iced matcha latte with a peanut butter cookie. Both were delicious, and I'll be back for more!!!! I certainly recommend this cute little friendly shop. Great service, thank you
Coffee can't get better than this! The staff at this store are nothing short of amazing! It's very rare to find people who make coffee with good care. I had to buy a second flat white because the first one the barista made me was oh so good. Will be back, thanks!
Was greeted by a handsome young man, tall with blue eyes, super fast service even if it was busy, greatest coffee in town truly.
“Greeted” by a rude young male with shaved head Sunday morning Aug 2nd 2020. This “sunshine” person should not be a barista. Our friend was visiting from Toronto and we were not impressed. Seems to be a pattern based on other reviews. Will not come back to this location.
Update on my original review. They did end up getting back to me and apologised for the delay, most likely due to Covid (i feel sort of bad). They even asked how i was grinding the beans and provided tips on how to grind it for optimal flavour. They also offered us another bag for replacement (different roast). Thank you! I was happy to purchase local and encourage Happy Goat, especially during Covid.I bought a bag of the Ethiopian espresso roast (GUJI) and was highly disappointed. We hoping for balanced flavors but only got major acidity. I emailed their customer service to see what my options were and to ask if they could recommend another type as I would love to continue to encourage them. No reply for over 2 weeks. I followed up with another email about 3 weeks ago and still nothing. Your facebook page states 'Your satisfaction and experience at our locations is always our top priority and we hope we have been successful in this goal and continue to do so'. Yet you are not answering your customer service emails? Overall disappointed.
While I really do enjoy their coffee and the interior of their café, as well as the relatively fair prices compared to other locally owned cafés, I must say that I am not very impressed with their customer service. I almost feel as if I am bothering the cashiers by ordering. I know it’s a stressful time for everyone, given the pandemic and everything surrounding such, but a little effort goes a long way.
I enjoy the bagels, baked goods, and coffee. However, after being treated rudely yet again by staff, I will not be returning to this location. I have had positive customer experiences there only a handful of times. The rest of time, the staff seem like they don't want to be there and are unfriendly.
Great coffee and snack options. Open early. Has good seatings with charging plugs for work space.
326 Elgin St, Ottawa, ON K2P 1M6