McDonald's

252 Elgin St, Ottawa
(613) 236-6769

Recent Reviews

Brandan Johnston

Visiting this McDonald's for an early breakfast proved to be a regrettable decision. Despite its advertised 24-hour service, the establishment does not open it’s doors until 6 AM, which was my first sign of mismanagement. The ordeal began with the automated kiosk, which, after taking my order for a breakfast meal with coffee, failed to provide a receipt due to a lack of paper. Seeking assistance from the staff only led to further inconvenience; I was informed that without a physical receipt, my purchase was not recognized, despite my attempts to provide an order number and proof of transaction through my banking app. This confusion persisted even as my order miraculously appeared from the kitchen, with the staff still denying its existence in their system, leaving me receiptless and frustrated.The quality of the meal did little to redeem the experience. While the McMuffin met expectations, the hash brown was undercooked, and the coffee was lukewarm at best. Such shortcomings, combined with the initial miscommunication and service failure, cement my decision to never patronize this location again. This experience underscores the importance of not only maintaining operational accuracy but also ensuring that food quality does not fall by the wayside.

Atmosphere: 2

Food: 1

Service: 1

Bent Nielsen

Good price only tpp small would be great if it was more

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Chicken Burger

ニッコル猫

small and old. Not enough restroom for normal handwashing. No hand sanitizer either.

Atmosphere: 1

Food: 4

Service: 4

Ujunwa Umeh

If you ever get your orders complete AND correct… that’s a

Atmosphere: 1

Food: 1

Service: 1

Adam Bouchard

Food is OK but menu selection is reduced. I've seen walmarts with more selection.

Atmosphere: 2

Food: 4

Service: 4

Neil Aronoff

It’s a McDonalds. All you can really expect is consistency. Unfortunately, given a very stale donut. Disinterested staff. I wouldn’t choose to eat in or visit again.

Atmosphere: 2

Food: 1

Service: 2

Lucas Hiscocks

The food is about what you'd expect from your average McDonald's, which is why it would be wise to go to literally any location other than this one. The service and dining experience is consistently subpar on a number of levels. Even when the restaurant isn't particularly busy, I've had orders that took 15–20 minutes to prepare that would be done in less than 5 anywhere else. This also isn't the place to go if you're looking for any limited-time menu items or promotions, because chances are they won't have it or will receive it several days late. Furthermore—likely due to its small size—many drinks and sandwich variations are simply not carried (also the ice cream machine rarely works). The one worse location (Rideau) has now closed, so this one has few saving graces besides the fact that they've never gotten my order wrong.

Bentley

Garbage hiring practices clearly dei killing this

Atmosphere: 1

Food: 2

Service: 1

Mack Robinson

If I order 8 breakfast burritos I expect to get 16 salsas that 2 per burrito as requested. Y’all suck fr. You’re paid minimum wage, so do your fellow plebes a favour and throw in extra if you’re too low iq to count to 16.

Robert Dyers

Ordered Veg burger what we received was one bun between buns with some lettuce and pickle, when asked the staff one Lady staff become really hostile when I asked for refund she said this is what we have left the food on the counter and left. Really nasty staff. Will ask credit card company for the refund.Vegetarian options: As per staff no Veg option available except few buns they should have told before taking the order.

Atmosphere: 2

Food: 1

Service: 1

Arefe Ansari

So you can get packets of mustard and mayo for free on the app but you have to purchase for ¢80 each when u ask for in the driveway?!

Atmosphere: 1

Food: 1

Service: 1

James D

The staff is great and they work hard but it's a very limited McDonald's menu and the usual

Atmosphere: 3

Food: 2

Service: 5

Kevin Hanson

Yum yum big Mac attack

Daniel Clermont

A dirty McDonald's....

Relax Im New

This location legit only serves less than half the menu and they are slow as all hell. Imagine going to a McDonald's and they tell you they don't serve Quarter Pounders.With the terribly small menu you'd think they would be a little faster, unfortunately that is not the case.

Atmosphere: 1

Food: 2

Service: 1

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