THE ALBION ROOMS RESTAURANT

33 Nicholas St, Ottawa
(613) 760-4771

Recent Reviews

Molly Chen

Ordered "Tri Color Tortilla" which is basically nachos. However this is the saddest nachos I've ever had. I would give it 2 stars, but I gave an extra star because their duck confit is actually pretty good. I now know why I don't see a google photo of this dish. People probably didn't know what they're eating. There was barely any cheddar. The "salsa dip" from the description on the menu was almost non-existent. There were merely some sprinkled chopped tomatoes. Only the few chips at the top were partially covered with some substance, everything underneath was dry like chips from a bag. I see why they don't call it nachos, it's literally just a bag of tri color chips with some sprinkled topping. AND WHERE IS THE SOUR CREAM?? Check the pictures and see for yourself! I might as well just get a bag of chips from Costco and put them in a fancy plate. At the end of the meal, I did inform the staff of the lack of salsa, and he said he would tell the kitchen. If you ever come here for brunch, order this with caution. I hope they 1. Change the dish name on the menu to reflect what it is (Nachos, or Tortilla CHIPS with toppings) 2. Responsibly put the ingredients you listed in description in the actual dish. Nobody wants dried bag of chips in a bowl at a "4 star hotel" brunch.
3. Keep up the good work on the duck confit

Atmosphere: 4

Food: 3

Service: 5

Marc-Jürgen Sebode

Nice gastro bar in the Novotel City Center. We had an excellent sausage and cheese platter. There are good beers on tap.

Atmosphere: 5

Food: 5

Service: 5

Nicole Ziegler

The server/manager/owner (not sure which he was but he certainly had a god complex) was extremely rude and made a big scene embarrassing my guest and I. The hotel was great but this guy was borderline abusive. Will not be returning due to him.

Service: 1

HolidayMel

The location was very central and the hotel and restaurant had a very calm and relaxed feel. Everything was exceptionally delicious. The service was helpful and outstanding. We were there for a special occasion and we highly recommend it.

Rita Thompson

This was definitely a bust. I ordered a burger and fries. Just wanted a quick bite. Didn’t even take a menu. The menu outside sounded good. They made me an undercooked burger. Pink in the middle. They took my plate away to remake it. They took the fries. Waiter realized I was sitting there hungry waiting, brought fries back. . While I cont. to wait ..Proceeded to take almost 30 minutes to re make burger. I got up looking for wait staff to say hey what’s going on here. They were going to charge me full price.. they brought back a bill for 23.73 .. you gave me a pink burger .. and then didn’t replace it in a reasonable amount of time. You could have at least compt it? Bad service and expensive. I did not eat the remade burger at the restaurant. I was pretty turned off by the whole experience. No real remorse that I could get sick while I’m on a trip here. Not happy. Being prompt with the re-fire or being sincerely sorry could have prevented my poor review. Do better.

Atmosphere: 3

Food: 1

Service: 1

Fabien Filoche

Very well received and top service.
Delicious burger
The cheesecake was okay, but the crème brûlée wasn't cooked too bad

Atmosphere: 5

Food: 5

Service: 5

Karen Patrick

I went here for my birthday supper on Friday. The food was great and the portions were on point. We shared a bottle of wine as well. As far as ambience, it was SO NICE to be in a restaurant/lounge where there wasn't "club music" blaring in the background. I was able to actually have a conversation across the table! Our server was outstanding - attentive without being intrusive. We shared the bruschetta appetizer and then I had the scallops with barley risotto and blueberry cheesecake. Yum!

Atmosphere: 4

Food: 4

Service: 5

Julia Julia

I was there with a group (of 7); we had a longstanding reservation so no surprise when we showed up. For some reason it seemed like we were extremely low priority to the servers, and many of us were unhappy with our orders. I was served a burger without cheese or bacon even though everyone else (in the restaurant!) seemed to get the burger as described in the menu. I didn’t have a chance to request an amendment so just ate my flavourless (burnt?) burger. Others had fish and chips and found the fish drab. Was disappointed as I am staying in the hotel for the week so planned on visiting a few more times. Had high hopes as I stayed at the hotel and ate here before and it was better then, pre-pandemic. Maybe the kitchen has changed? Edit to add that based on other reviews, maybe there’s a staffing issue, which is unfortunate!

Atmosphere: 3

Food: 2

Service: 2

Adam Sweet

Went there with a big group on a Monday night. Food was quite good, albeit quite rich in the pasta dish I was told by a tablemate. Duck Confit was very nicely prepared and great flavour. Good cheese and charcuterie selection , but definitely on the pricier side. Only reason I didn't do 5 stars, which I try to do to support restaurants with good food is that the service was very lacking. Only one or two other tables in there for most of our time, and it took an incredibly long time for everything (i.e., 35min for first round of drinks, once ordered, which took a long time to get to ordering). Will try again, and recommend others try, but that service was so lacking that I can't give 5.

Atmosphere: 5

Food: 5

Service: 2

Tyler Oosterhuis

The charcuterie board was unbelievable. We had the duck pastrami, the duck confit, and a delicious cheese the name of which currently escapes me.

We also had orders of oysters and duck wings which were also absolutely delicious.

Great service. Waiter was very friendly and ready to make thoughtful recommendations on menu choices.

It also has an upscale atmosphere that matches well with the quality of the food and helps to justify the price of the experience, which is admittedly quite high.

We had a wonderful evening and I would highly recommend The Albion Rooms for special occasions if you can afford it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Charcuterie Board, Pastrami Duck Breast, Duck Wings, Duck

Vicky L

We went to the Albion Room last night, May 18. Unfortunately the only good service we received was from bar staff who accommodated our request to switch tables. Our waiter took our drink order and left before my husband was finished ordering drinks. I also watched him take another parties order and again he started walking away before they had finished. The waiter brought me my nonalcoholic beer and poured into a stein. My husband requested it to be renewed as most women don't like drinking from steins and to use a different glass for me. Our appetizer of burrata artichoke had no texture and was flavorless. I had the duck for dinner. It's wasn't rendered enough and the sauce was unseasoned and bland. The burger for my husband was ok. I paid my 136 bill with 2 100s and told the waiter to bring me back 50. I added a toonie to the bill tray. When I got home I noticed I had 60$ as he returned 2 20s and 2 10s that were folded up. The waiter REALLY needs to learn to listen as he lost out on his most of his tip. I NEVER leave less than 20% and often leave more but I tried to leave around 15% and his lack of attention to his customers left him with about 5%. I wish I could leave a better review but unfortunately it was not earned.

Kamy Cote

Located downtown. Great food and ambiance.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Charcuterie Board

Elina Olefirenko

Superb food, especially the duck, great welcoming service, comfortable atmosphere for any gathering! Appreciate authentic Black Forest to finish the meal. Thank you Albion Rooms!

Atmosphere: 5

Food: 5

Service: 5

Andre Vellino

This restaurant has gone downhill.l as far as the menu is concerned

StaceyW

Terrible experience recently and very disappointed. I've been coming here since 2017 and it's always been amazing. We waited an hour to get our appetizer last night my main was tasteless. Our server seemed new and inexperienced. Our table was sticky and I asked her to wipe it and I watched another waitress grab the rag she was going to wipe our table with wipe another table first. And then used that towel on ours right after. We had a show to get to and I had to inhale my dessert and run off to the show and made it with 2 minutes to spare across the street. Won't be returning

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