Had a horrible experience at Dakogi! The lady server, Bushra, was pretty rude. Food was undercooked, and when we complained, things got worse. She got extremely rude and argued that how can we say that the food was undercook. She tossed our chicken in the bin right in front of us. Tried to reorder, she even refused to bring ketchup, even after promising earlier that it was complimentary, and after the arguments, she told us that we would have to buy the ketchup.It's not our first bad experience with Bushra, and this time, the food was oily and tasteless too along with pathetic customer service like always.. Plus, she seemed more into chatting with her friends than helping us.Upon asking to call the manager, she became defensive and arrogant again and told us that we can only talk to her and if we wanted to leave a complaint, it should be through her.Hope they sort out these issues. They used to have good food but now along with the customer service, the food has also gotten worse. I'm not planning on going there again!
Atmosphere: 1
Food: 1
Service: 1
Claire Jung
Korean chicken tastes great! Hahaha, the interior is not very spacious with about 4-5 tables, but there are good restrooms and the chicken is faithful to the basics, so I am satisfied~ A half-chicken combo like that was about $22, and I almost exploded while eating it alone (I originally ate half).
Hanging out with a friend an stopped by this restaurant. Tried the corn cheese and poki bowl. It was good. I gave them 4/5
Atmosphere: 3
Food: 4
Service: 4
Maria wang
I ordered takeout. There were only five rice cakes and three fish cakes in the fried rice cake. The soup was half full of the bowl.
Food: 2
Jean-François Doyon
The waitress barely spoke English. We had to point at the pictures in the menu. She got the order wrong. The sea food rice cake plate was terrible ... The clams were closed and could not be eaten and the shrimp and calmar were extremely overcooked ... We had to spit some bits out. Even the rice cakes were overcooked and falling apart. Terrible experience!But the chicken was tasty at least.
Atmosphere: 2
Food: 2
Service: 2
Masha M
Ordered take out, when we arrived they forgot about our order even though the restaurant was completely empty. The food was also not good. The chicken was old, cold, the skin was soggy instead of crisp and the meat was dry. The spicy rice cake was watery and cold, and the seafood soup was also cold.
Professorchamp
I have been going to this place since 2018. Before they had a different name but with the new name I thought to leave another review.Food here is 8/8People who work here are extremely friendly and quick. If you like fried chicken like I do this is the place.Parking: Elgin street is tough to find parking on. However all the side streets have paid street parking and parking lots.Kid-friendliness: Not a huge dine in area but there's room for kids to sit down and eat.Wheelchair accessibility: It does not have automatic doors, but you can still enter.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Butter Fries, Green Onion Chicken, Fried Chicken in Spicy Sauce, Boneless Chicken, Fried Chicken
BirdieAnimation
We enjoyed the chef's hairspray flavour in our toppokki. Also the toppokki was very sweet and undercooked.Very bad service. Took forever to take order and delivering the food. The restaurant was packed so I had very high hopes for the place.It's our last night in Ottawa and we just want some Korean food. What a waste of money.
Atmosphere: 1
Food: 1
Service: 1
Eric Chu
It's fried chicken, wouldn't call it Korean fried chicken
The chicken was amazing 9/10 but the rice cakes were in this strange watery hot sauce, wasn't good at
Atmosphere: 3
Food: 4
Service: 2
Chris Wallace
Fried chicken got way smaller in the last few months..went from a meal to a snack very dry. Way better chicken
Atmosphere: 2
Food: 3
Service: 3
Aejaz Tailor
I had a frustrating experience at Dakgogi. I called in my order for pick up at 7 pm and asked for it to be ready by 7:30 pm since I was 20 minutes away. However, when I arrived at 7:40 pm, my food wasn't ready, and I had to wait an additional 20 minutes. When I finally got my order and took it home, I realized they had given me the wrong food.I called the store to explain the mistake, and the lady who answered was defensive and arrogant. She refused to acknowledge the mistake at first and insisted that she knew the chicken's appearance better than me, claiming to have worked there for two years.Regardless of appearance, it was clear the taste did not match what I had ordered. Instead of Hot Soy Garlic, I received Crispy Chicken. What bothered me the most was her audacity to suggest that I write a Google review, as if she didn't care about customer satisfaction.To make matters worse, I saw another couple walking out in frustration because they had been waiting for their food even before I arrived at the store. This experience left a lot to be desired, and I hope the restaurant can improve its customer service and accuracy in fulfilling orders.
Atmosphere: 1
Food: 1
Service: 1
Bridget Kim
This was probably the worst meal I’ve had at a Korean restaurant. We have been to a few dakgogi restaurants in Toronto that taste amazing. We love to go there so when we came to Ottawa to visit and saw there was a dakgogi near where we were staying we ordered two full chickens, fries and corn cheese.The chicken was just not the same. The sauce tasted different? And the chicken seemed stale.The Mayo Corn cheese was disgusting. Tasted like oil and old cheese. None of us could eat it.Honestly not worth to go back there ever again.
Atmosphere: 1
Food: 1
Service: 1
Iveth Morales
I’ll cut to the chase: this place is so dirty. The washroom smelled so bad that the reek reached the dinning room. In all honestly, I don’t even know why we stayed and ate there. The food was not bad but it was greatly overshadowed by the appalling conditions (dirty floors, walls, washroom, doors, windows, glasses, jars) and the smell.I guess if you are craving Korean fried chicken you might enjoy the food (even more if you do take out), otherwise I don’t recommend this place at all. I do hope that they take these reviews seriously and do something about the conditions of the restaurant!
Had a horrible experience at Dakogi! The lady server, Bushra, was pretty rude. Food was undercooked, and when we complained, things got worse. She got extremely rude and argued that how can we say that the food was undercook. She tossed our chicken in the bin right in front of us. Tried to reorder, she even refused to bring ketchup, even after promising earlier that it was complimentary, and after the arguments, she told us that we would have to buy the ketchup.It's not our first bad experience with Bushra, and this time, the food was oily and tasteless too along with pathetic customer service like always.. Plus, she seemed more into chatting with her friends than helping us.Upon asking to call the manager, she became defensive and arrogant again and told us that we can only talk to her and if we wanted to leave a complaint, it should be through her.Hope they sort out these issues. They used to have good food but now along with the customer service, the food has also gotten worse. I'm not planning on going there again!
Atmosphere: 1
Food: 1
Service: 1
Korean chicken tastes great! Hahaha, the interior is not very spacious with about 4-5 tables, but there are good restrooms and the chicken is faithful to the basics, so I am satisfied~ A half-chicken combo like that was about $22, and I almost exploded while eating it alone (I originally ate half).
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: half soy garlic chicken 간장마늘치킨
Hanging out with a friend an stopped by this restaurant. Tried the corn cheese and poki bowl. It was good. I gave them 4/5
Atmosphere: 3
Food: 4
Service: 4
I ordered takeout. There were only five rice cakes and three fish cakes in the fried rice cake. The soup was half full of the bowl.
Food: 2
The waitress barely spoke English. We had to point at the pictures in the menu. She got the order wrong. The sea food rice cake plate was terrible ... The clams were closed and could not be eaten and the shrimp and calmar were extremely overcooked ... We had to spit some bits out. Even the rice cakes were overcooked and falling apart. Terrible experience!But the chicken was tasty at least.
Atmosphere: 2
Food: 2
Service: 2
Ordered take out, when we arrived they forgot about our order even though the restaurant was completely empty. The food was also not good. The chicken was old, cold, the skin was soggy instead of crisp and the meat was dry. The spicy rice cake was watery and cold, and the seafood soup was also cold.
I have been going to this place since 2018. Before they had a different name but with the new name I thought to leave another review.Food here is 8/8People who work here are extremely friendly and quick. If you like fried chicken like I do this is the place.Parking: Elgin street is tough to find parking on. However all the side streets have paid street parking and parking lots.Kid-friendliness: Not a huge dine in area but there's room for kids to sit down and eat.Wheelchair accessibility: It does not have automatic doors, but you can still enter.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Butter Fries, Green Onion Chicken, Fried Chicken in Spicy Sauce, Boneless Chicken, Fried Chicken
We enjoyed the chef's hairspray flavour in our toppokki. Also the toppokki was very sweet and undercooked.Very bad service. Took forever to take order and delivering the food. The restaurant was packed so I had very high hopes for the place.It's our last night in Ottawa and we just want some Korean food. What a waste of money.
Atmosphere: 1
Food: 1
Service: 1
It's fried chicken, wouldn't call it Korean fried chicken
HORRIBLE service & RACIST treatment to
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The chicken was amazing 9/10 but the rice cakes were in this strange watery hot sauce, wasn't good at
Atmosphere: 3
Food: 4
Service: 2
Fried chicken got way smaller in the last few months..went from a meal to a snack very dry. Way better chicken
Atmosphere: 2
Food: 3
Service: 3
I had a frustrating experience at Dakgogi. I called in my order for pick up at 7 pm and asked for it to be ready by 7:30 pm since I was 20 minutes away. However, when I arrived at 7:40 pm, my food wasn't ready, and I had to wait an additional 20 minutes. When I finally got my order and took it home, I realized they had given me the wrong food.I called the store to explain the mistake, and the lady who answered was defensive and arrogant. She refused to acknowledge the mistake at first and insisted that she knew the chicken's appearance better than me, claiming to have worked there for two years.Regardless of appearance, it was clear the taste did not match what I had ordered. Instead of Hot Soy Garlic, I received Crispy Chicken. What bothered me the most was her audacity to suggest that I write a Google review, as if she didn't care about customer satisfaction.To make matters worse, I saw another couple walking out in frustration because they had been waiting for their food even before I arrived at the store. This experience left a lot to be desired, and I hope the restaurant can improve its customer service and accuracy in fulfilling orders.
Atmosphere: 1
Food: 1
Service: 1
This was probably the worst meal I’ve had at a Korean restaurant. We have been to a few dakgogi restaurants in Toronto that taste amazing. We love to go there so when we came to Ottawa to visit and saw there was a dakgogi near where we were staying we ordered two full chickens, fries and corn cheese.The chicken was just not the same. The sauce tasted different? And the chicken seemed stale.The Mayo Corn cheese was disgusting. Tasted like oil and old cheese. None of us could eat it.Honestly not worth to go back there ever again.
Atmosphere: 1
Food: 1
Service: 1
I’ll cut to the chase: this place is so dirty. The washroom smelled so bad that the reek reached the dinning room. In all honestly, I don’t even know why we stayed and ate there. The food was not bad but it was greatly overshadowed by the appalling conditions (dirty floors, walls, washroom, doors, windows, glasses, jars) and the smell.I guess if you are craving Korean fried chicken you might enjoy the food (even more if you do take out), otherwise I don’t recommend this place at all. I do hope that they take these reviews seriously and do something about the conditions of the restaurant!