This location consistantly closes way before they are suppose to.
martin janisse
Usually use the drive thru. They are very respectful and give Military Discounts. I especially like the Strawberry Milkshake. They use real strawberrys.
Atmosphere: 4
Food: 5
Service: 4
Dk Ayres
Just wanted to breeze thru the drive thru for a couple of blizzards....I was the third car in line, but it still took about 15+ minutes (the cars in front had already ordered). Too long for ice cream, but, dang, those blizzards were good!
Atmosphere: 2
Food: 4
Service: 4
ਜਿਮੀਂਦਾਰ । (Jimidar)
I have nothing bad to say about this location. My interactions with the staff have always been very pleasant and they were always
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Banana Split, French Fries
Victoria Hagner
I was there for ice cream on my way back to
Service: 5
Recommended dishes: Chocolate Chip
Robert Dukes
It was all good, were there for our granddaughter, she a special diet and can eat there. We enjoyed the meal and the soft serve ice
Atmosphere: 5
Food: 5
Service: 5
Brian Slater
This is the closest ice cream shop to me. The food is always delicious and just right. The service has had its ups and downs over the years, but it has been great the last few times I’ve visited.
Atmosphere: 4
Food: 5
Service: 3
Nicole Rafael
We go across town to come here, Lilly has great customer service and it's fresher and better priced than the one by my house ( hwy 99)
Atmosphere: 5
Food: 5
Service: 5
Kathie Shafer
Clean, friendly environment. Staff willing to go the extra mile with senior citizens needing help. 2 families was also there. Easy to talk with the various areas available to choose from. Drive thru also available.Kid-friendliness: Lots of tables available in smaller groupings to better control kids.Parking: I don't know about parking behind but 7 or 8 right by the door entranceWheelchair accessibility: 2 wheel chair parking by the entrance and double door opening.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Drinks, French Fries
Clark H.
I see a lot of single stars in comments, so it doesn't look like DQ needs my opinion to improve. But, I'll go ahead anyway... Me and two friends drove a significant distance to enjoy some DQ ice cream last Friday evening. We were greeted by a locked lobby and sign stating it closed at 9:00 pm due to staffing. The drive through was really full, so maybe DQ isn't losing money by closing the lobby, but they lost our business in the future. To top it off the three items we received were miniature sizes at premium prices. The banana split barely had 1/3 of a banana and hardly any ice cream. The Peanut Buster Parfait has shrunk to a child's size, with a price approaching $6.00. DQ should be embarrassed! No am amount of advertising can counter our experience in this single visit.
The food is as always, delicious because all fast food is. Service was good, however...weird experience in the drive-thru.I experienced what can only be described as aggressive tip soliciting. It honestly has me perplexed because who in the heck tips fast food in the drive-thru?? I wasn't waited on in a sit down restaurant, I wasn't served at a table. I was in the freaking drive-thru of an assembly-line fast food chain store!In what world is it appropriate for the cashier to be asking for tips at a DQ in the drive-thru on an order under $10 when they only thing they did was the basic functions of their job?And it wasn't just that a tip was asked for, it was asked for in a very direct manner, like the cashier assumed I'd roll over and add a tip. "It'll be $7.10...unless you want to add a tip?" And then the cashier just eyeballed me daring me to say no. And the little shock of surprise when I had the audacity to actually say, "Sorry, not today."It felt expected and not a little confrontational.DQ River Road, are you underpaying your crew? If you're trying to drive away customers, congratulations...I'm gone.
Atmosphere: 2
Food: 4
Service: 2
Private Citizen
The food is as always, delicious because all fast food is. Service was good, however...weird experience in the drive-thru.I experienced what can only be described as aggressive tip soliciting. It honestly has me perplexed because who in the heck tips fast food in the drive-thru?? I wasn't waited on in a sit down restaurant, I wasn't served at a table. I was in the freaking drive-thru of an assembly-line fast food chain store!In what world is it appropriate for the cashier to be asking for tips at a DQ in the drive-thru on an order under $10 when they only thing they did was the basic functions of their job?And it wasn't just that a tip was asked for, it was asked for in a very direct manner, like the cashier assumed I'd roll over and add a tip. "It'll be $7.10...unless you want to add a tip?" And then the cashier just eyeballed me daring me to say no. And the little shock of surprise when I had the audacity to actually say, "Sorry, not today."It felt expected and not a little confrontational.DQ River Road, are you underpaying your crew? If you're trying to drive away customers, congratulations...I'm gone.
Atmosphere: 2
Food: 4
Service: 2
Private C.
The food is as always, delicious because all fast food is. Service was good, however...weird experience in the drive-thru. I experienced what can only be described as aggressive tip soliciting. It honestly has me perplexed because who in the heck tips fast food in the drive-thru?? I wasn't waited on in a sit down restaurant, I wasn't served at a table. I was in the freaking drive-thru of an assembly-line fast food chain store!In what world is it appropriate for the cashier to be asking for tips at a DQ in the drive-thru on an order under $10 when they only thing they did was the basic functions of their job? And it wasn't just that a tip was asked for, it was asked for in a very direct manner, like the cashier assumed I'd roll over and add a tip. "It'll be $7.10...unless you want to add a tip?" And then the cashier just eyeballed me daring me to say no. And the little shock of surprise when I had the audacity to actually say, "Sorry, not today."It felt expected and not a little confrontational. DQ River Road, are you underpaying your crew? If you're trying to drive away customers, congratulations...I'm gone.04AUG2023 ETA: Dear DQ - I saw your request for me to contact you and I did go to your contact page. You ask for some pretty specific and personal details that I don't feel comfortable sharing. Why do you need my personal street address or my actual phone number? An email address should suffice but just an email address is not an option.
Stefany Baarstad
Ordered a pick up order to be ready at 708pm. This was the 4th if July. App said store closed at 930. Seems reasonable. We arrive at 705pm to pick up order. The Lobby is closed. We have to get in the drive thru line. At 740pm we are told the food would not be remade because we chose to just now show up for it. We waited for over 30 minutes in the drive thru for cold food and was then blamed for being late. You accept an order to be picked up at 708 but close the lobby an hour early and you had at least 6 employees that I could see standing around doing nothing.
Atmosphere: 1
Food: 1
Service: 1
Debbie Wallace
Store was very nice and clean. Even the outside parking lot!!Parking: Nice clean parking lot!
This location consistantly closes way before they are suppose to.
Usually use the drive thru. They are very respectful and give Military Discounts. I especially like the Strawberry Milkshake. They use real strawberrys.
Atmosphere: 4
Food: 5
Service: 4
Just wanted to breeze thru the drive thru for a couple of blizzards....I was the third car in line, but it still took about 15+ minutes (the cars in front had already ordered). Too long for ice cream, but, dang, those blizzards were good!
Atmosphere: 2
Food: 4
Service: 4
I have nothing bad to say about this location. My interactions with the staff have always been very pleasant and they were always
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Banana Split, French Fries
I was there for ice cream on my way back to
Service: 5
Recommended dishes: Chocolate Chip
It was all good, were there for our granddaughter, she a special diet and can eat there. We enjoyed the meal and the soft serve ice
Atmosphere: 5
Food: 5
Service: 5
This is the closest ice cream shop to me. The food is always delicious and just right. The service has had its ups and downs over the years, but it has been great the last few times I’ve visited.
Atmosphere: 4
Food: 5
Service: 3
We go across town to come here, Lilly has great customer service and it's fresher and better priced than the one by my house ( hwy 99)
Atmosphere: 5
Food: 5
Service: 5
Clean, friendly environment. Staff willing to go the extra mile with senior citizens needing help. 2 families was also there. Easy to talk with the various areas available to choose from. Drive thru also available.Kid-friendliness: Lots of tables available in smaller groupings to better control kids.Parking: I don't know about parking behind but 7 or 8 right by the door entranceWheelchair accessibility: 2 wheel chair parking by the entrance and double door opening.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Drinks, French Fries
I see a lot of single stars in comments, so it doesn't look like DQ needs my opinion to improve. But, I'll go ahead anyway... Me and two friends drove a significant distance to enjoy some DQ ice cream last Friday evening. We were greeted by a locked lobby and sign stating it closed at 9:00 pm due to staffing. The drive through was really full, so maybe DQ isn't losing money by closing the lobby, but they lost our business in the future. To top it off the three items we received were miniature sizes at premium prices. The banana split barely had 1/3 of a banana and hardly any ice cream. The Peanut Buster Parfait has shrunk to a child's size, with a price approaching $6.00. DQ should be embarrassed! No am amount of advertising can counter our experience in this single visit.
Restaurantji Recommends
The food is as always, delicious because all fast food is. Service was good, however...weird experience in the drive-thru.I experienced what can only be described as aggressive tip soliciting. It honestly has me perplexed because who in the heck tips fast food in the drive-thru?? I wasn't waited on in a sit down restaurant, I wasn't served at a table. I was in the freaking drive-thru of an assembly-line fast food chain store!In what world is it appropriate for the cashier to be asking for tips at a DQ in the drive-thru on an order under $10 when they only thing they did was the basic functions of their job?And it wasn't just that a tip was asked for, it was asked for in a very direct manner, like the cashier assumed I'd roll over and add a tip. "It'll be $7.10...unless you want to add a tip?" And then the cashier just eyeballed me daring me to say no. And the little shock of surprise when I had the audacity to actually say, "Sorry, not today."It felt expected and not a little confrontational.DQ River Road, are you underpaying your crew? If you're trying to drive away customers, congratulations...I'm gone.
Atmosphere: 2
Food: 4
Service: 2
The food is as always, delicious because all fast food is. Service was good, however...weird experience in the drive-thru.I experienced what can only be described as aggressive tip soliciting. It honestly has me perplexed because who in the heck tips fast food in the drive-thru?? I wasn't waited on in a sit down restaurant, I wasn't served at a table. I was in the freaking drive-thru of an assembly-line fast food chain store!In what world is it appropriate for the cashier to be asking for tips at a DQ in the drive-thru on an order under $10 when they only thing they did was the basic functions of their job?And it wasn't just that a tip was asked for, it was asked for in a very direct manner, like the cashier assumed I'd roll over and add a tip. "It'll be $7.10...unless you want to add a tip?" And then the cashier just eyeballed me daring me to say no. And the little shock of surprise when I had the audacity to actually say, "Sorry, not today."It felt expected and not a little confrontational.DQ River Road, are you underpaying your crew? If you're trying to drive away customers, congratulations...I'm gone.
Atmosphere: 2
Food: 4
Service: 2
The food is as always, delicious because all fast food is. Service was good, however...weird experience in the drive-thru. I experienced what can only be described as aggressive tip soliciting. It honestly has me perplexed because who in the heck tips fast food in the drive-thru?? I wasn't waited on in a sit down restaurant, I wasn't served at a table. I was in the freaking drive-thru of an assembly-line fast food chain store!In what world is it appropriate for the cashier to be asking for tips at a DQ in the drive-thru on an order under $10 when they only thing they did was the basic functions of their job? And it wasn't just that a tip was asked for, it was asked for in a very direct manner, like the cashier assumed I'd roll over and add a tip. "It'll be $7.10...unless you want to add a tip?" And then the cashier just eyeballed me daring me to say no. And the little shock of surprise when I had the audacity to actually say, "Sorry, not today."It felt expected and not a little confrontational. DQ River Road, are you underpaying your crew? If you're trying to drive away customers, congratulations...I'm gone.04AUG2023 ETA: Dear DQ - I saw your request for me to contact you and I did go to your contact page. You ask for some pretty specific and personal details that I don't feel comfortable sharing. Why do you need my personal street address or my actual phone number? An email address should suffice but just an email address is not an option.
Ordered a pick up order to be ready at 708pm. This was the 4th if July. App said store closed at 930. Seems reasonable. We arrive at 705pm to pick up order. The Lobby is closed. We have to get in the drive thru line. At 740pm we are told the food would not be remade because we chose to just now show up for it. We waited for over 30 minutes in the drive thru for cold food and was then blamed for being late. You accept an order to be picked up at 708 but close the lobby an hour early and you had at least 6 employees that I could see standing around doing nothing.
Atmosphere: 1
Food: 1
Service: 1
Store was very nice and clean. Even the outside parking lot!!Parking: Nice clean parking lot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries