For almost a year now, the coffee has been awful. It’s either a burnt coffee taste or not sweet at all. I’ve complained so much through the app or taken my drink back to be remade if I have time before work. Food is always great and the workers…. So I hate complaining but how can I get them to fix this problem? Hate wasting money on a burnt coffee drink that I now go to Java Roma on Lancaster which is 15 mins away. Wish this Starbucks would get it together with the taste of the burnt coffee when it’s 5 minutes away from where I live and on my way to work instead of having to drive 15 mins away to the other coffee shop then route myself to work.
Atmosphere: 5
Food: 5
Service: 5
Maureen Clifford
I’ve been laid up since 12/24/2023 and have UberEats’d almost every day. Perfect every time. Those pistachio lattes have kept me together during a TRYING time. Thank you for the excellence and the consistency. A+
Food: 5
Service: 5
Jorge Duarte
Good place and
Atmosphere: 5
Food: 5
Service: 5
Jennifer Looney
While the service and workers are always nice and attentive, the app leaves a bit to be desired. I would love it if the items would go back to costing a little less stars. For example the pastries used to cost 50 stars, if each star is a dollar that made sense. But wish the cost of star per item going up, the value is lost a bit.
Atmosphere: 4
Food: 4
Service: 4
Sky Janice
Since when is this much ice normal in a fresher? this is unreal. Starbucks is a scam now a
Atmosphere: 1
Food: 1
Service: 1
Sky Graham
Since when is this much ice normal in a fresher? this is unreal. Starbucks is a scam now a
Atmosphere: 1
Food: 1
Service: 1
Jim Larson
I actually don't remember going here but I've never had a bad experience at Starbucks.
Victor Noyola
Ordered ice Quade espresso and two other drinks the espresso tasted burnt and was not good :( usually it’s great big disappointment.Parking: Very busy parking lot.
Maggie L.
I order my drink pretty specific and it's been hit and miss for a while at all the Starbucks for me. That said the last couple of weeks I've came to Oakhill Starbucks and it's been absolutely excellent. Today they made my entire day. It's been a rough day in general but I was tired this morning mobile ordered my drink and I had this sticker on my cup, everyone had smiles on their face when I was handed my drink. The man that works the window I can't ever remember names, but he always is friendly to both my husband and I and he knows what my order is. I appreciate the nice greeting today!
992F
Besides the pumpkin spice latté, I generally skip Starbucks. The coffee has a bitter, burnt taste.
Friendly staff, gave the dogs a couple pup cups and drinks were perfect. The Cafe Vanilla Bean Frappuccino (made with oatmilk) is delicious!
Atmosphere: 4
Food: 5
Service: 5
Anna L.
We tried a new drink that we saw on tiktok and the lady that was handing us our drinks was really sweet and said that if we didn't like it they could make something else for us. We ended up not liking it and we felt very bad but we went back to ask for a new one and a different lady was helping us. She was very rude about it and even tho the other girl said that they would exchange it for us she still charged us for our new drinks. She also made a very snarky comment about the drinks that we ordered to begin with.
Kendi Harp
Friendly staff. Quick drive
Sandi Mitchell
Friendly baristas, never had a bad experience there
Kallie Doherty
The girl making my coffee (green hair) rubbed her eye a good 10 seconds and proceeded to make my coffee and others while repeatedly playing with her nose ring. I told them I wanted her to wash her hands and do it again. She washed her hands and went about making coffees that came in after mine. (Well, what are they going to do with those since I'm at the front of the drive-thru?) While I again watched her adjust that stupid nose ring. Grrr! I just left disgusted. Fine, I left without my coffee that I paid for and I was ok about that. Ticks me off though that I tipped them for that service because they ask for it before they start the service. Won't go back to that one and I refuse to tip before service.
For almost a year now, the coffee has been awful. It’s either a burnt coffee taste or not sweet at all. I’ve complained so much through the app or taken my drink back to be remade if I have time before work. Food is always great and the workers…. So I hate complaining but how can I get them to fix this problem? Hate wasting money on a burnt coffee drink that I now go to Java Roma on Lancaster which is 15 mins away. Wish this Starbucks would get it together with the taste of the burnt coffee when it’s 5 minutes away from where I live and on my way to work instead of having to drive 15 mins away to the other coffee shop then route myself to work.
Atmosphere: 5
Food: 5
Service: 5
I’ve been laid up since 12/24/2023 and have UberEats’d almost every day. Perfect every time. Those pistachio lattes have kept me together during a TRYING time. Thank you for the excellence and the consistency. A+
Food: 5
Service: 5
Good place and
Atmosphere: 5
Food: 5
Service: 5
While the service and workers are always nice and attentive, the app leaves a bit to be desired. I would love it if the items would go back to costing a little less stars. For example the pastries used to cost 50 stars, if each star is a dollar that made sense. But wish the cost of star per item going up, the value is lost a bit.
Atmosphere: 4
Food: 4
Service: 4
Since when is this much ice normal in a fresher? this is unreal. Starbucks is a scam now a
Atmosphere: 1
Food: 1
Service: 1
Since when is this much ice normal in a fresher? this is unreal. Starbucks is a scam now a
Atmosphere: 1
Food: 1
Service: 1
I actually don't remember going here but I've never had a bad experience at Starbucks.
Ordered ice Quade espresso and two other drinks the espresso tasted burnt and was not good :( usually it’s great big disappointment.Parking: Very busy parking lot.
I order my drink pretty specific and it's been hit and miss for a while at all the Starbucks for me. That said the last couple of weeks I've came to Oakhill Starbucks and it's been absolutely excellent. Today they made my entire day. It's been a rough day in general but I was tired this morning mobile ordered my drink and I had this sticker on my cup, everyone had smiles on their face when I was handed my drink. The man that works the window I can't ever remember names, but he always is friendly to both my husband and I and he knows what my order is. I appreciate the nice greeting today!
Besides the pumpkin spice latté, I generally skip Starbucks. The coffee has a bitter, burnt taste.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Friendly staff, gave the dogs a couple pup cups and drinks were perfect. The Cafe Vanilla Bean Frappuccino (made with oatmilk) is delicious!
Atmosphere: 4
Food: 5
Service: 5
We tried a new drink that we saw on tiktok and the lady that was handing us our drinks was really sweet and said that if we didn't like it they could make something else for us. We ended up not liking it and we felt very bad but we went back to ask for a new one and a different lady was helping us. She was very rude about it and even tho the other girl said that they would exchange it for us she still charged us for our new drinks. She also made a very snarky comment about the drinks that we ordered to begin with.
Friendly staff. Quick drive
Friendly baristas, never had a bad experience there
The girl making my coffee (green hair) rubbed her eye a good 10 seconds and proceeded to make my coffee and others while repeatedly playing with her nose ring. I told them I wanted her to wash her hands and do it again. She washed her hands and went about making coffees that came in after mine. (Well, what are they going to do with those since I'm at the front of the drive-thru?) While I again watched her adjust that stupid nose ring. Grrr! I just left disgusted. Fine, I left without my coffee that I paid for and I was ok about that. Ticks me off though that I tipped them for that service because they ask for it before they start the service. Won't go back to that one and I refuse to tip before service.