I ordered a drink and it was made wrong. I asked several times for it to be fixed and was told that they had made it the way they were supposed to and they were not going to change it. I went ultimately to the Starbucks across the parking lot where I found an incredible atmosphere. Wonderful people that not only made the drink correctly put wouldn't even charge me for it to make up for what this Starbucks had done.
Atmosphere: 4
Food: 1
Service: 1
Shani Pettit
Drink made wrong and not willing to remake correctly. Only took one sip.
Atmosphere: 4
Food: 2
Service: 4
Alicia Clark
Safeway
David (Ducky)
I refuse to support Starbucks
A G
No bathroom.
Atmosphere: 4
Food: 5
Service: 5
mmm bee
They've got a lot on their plate but they still make it work ?
Atmosphere: 5
Food: 5
Service: 5
Lisa Andrews
Love and support this placeWheelchair accessibility: It's easy to get to
Atmosphere: 5
Food: 5
Service: 5
Dusty Willman
Always friendly staff, we love you guys!! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Stormy Jones
Closed at 7:30 pm even though it said open until 8:00pm
Albert P.
They don't allow you to use the public facilities aka "potty". This is a business open to the public.
Probably the only Starbucks in Salem who’s employees have mastered the drinks, They never mess up my orders nor do they fail to make it taste wayyy better than the last time ?
Atmosphere: 5
Food: 5
Service: 5
pleb1an
Work here, we close at 7 :)
Atmosphere: 5
Food: 5
Service: 5
Ember Beranek
Drink was made wrong. Hours suck, why close so early when ur in a international Airport? It makes no sense closing at 7pm.
Atmosphere: 1
Food: 1
Service: 2
Larry Purdy
Employee at register said they couldn't take take my reward points, even though there was a large sign on the counter saying they could be accepted there. The barista (only other employee there) making my drink was clearly new and was struggling with the little guidance provided by the employee at the register. When there were no customers waiting to place an order, instead of helping make drinks, the register employee was messing with food items no one had ordered. I waited 15 minutes for my drink when there were only two customers ahead of me. ?
Atmosphere: 1
Service: 1
Brisa Aviles
Went there because my usual starbucks the one in Lancaster with drive thru is currently under renovations. I was seriously craving a pumpkin spice latte so I went in, 15 or 20 min waiting for my order to be taken! I asked the young man if they could take my order he said “oh I have 3 drinks to make” he was not alone, and besides I know taking an order is important I wouldn’t mind to wait for my drink being made but to wait that much? I waited because I’m in the customer service as well and I understand how stressing and busy one can get but, seriously?!
I ordered a drink and it was made wrong. I asked several times for it to be fixed and was told that they had made it the way they were supposed to and they were not going to change it. I went ultimately to the Starbucks across the parking lot where I found an incredible atmosphere. Wonderful people that not only made the drink correctly put wouldn't even charge me for it to make up for what this Starbucks had done.
Atmosphere: 4
Food: 1
Service: 1
Drink made wrong and not willing to remake correctly. Only took one sip.
Atmosphere: 4
Food: 2
Service: 4
Safeway
I refuse to support Starbucks
No bathroom.
Atmosphere: 4
Food: 5
Service: 5
They've got a lot on their plate but they still make it work ?
Atmosphere: 5
Food: 5
Service: 5
Love and support this placeWheelchair accessibility: It's easy to get to
Atmosphere: 5
Food: 5
Service: 5
Always friendly staff, we love you guys!! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Closed at 7:30 pm even though it said open until 8:00pm
They don't allow you to use the public facilities aka "potty". This is a business open to the public.
Restaurantji Recommends
Probably the only Starbucks in Salem who’s employees have mastered the drinks, They never mess up my orders nor do they fail to make it taste wayyy better than the last time ?
Atmosphere: 5
Food: 5
Service: 5
Work here, we close at 7 :)
Atmosphere: 5
Food: 5
Service: 5
Drink was made wrong. Hours suck, why close so early when ur in a international Airport? It makes no sense closing at 7pm.
Atmosphere: 1
Food: 1
Service: 2
Employee at register said they couldn't take take my reward points, even though there was a large sign on the counter saying they could be accepted there. The barista (only other employee there) making my drink was clearly new and was struggling with the little guidance provided by the employee at the register. When there were no customers waiting to place an order, instead of helping make drinks, the register employee was messing with food items no one had ordered. I waited 15 minutes for my drink when there were only two customers ahead of me. ?
Atmosphere: 1
Service: 1
Went there because my usual starbucks the one in Lancaster with drive thru is currently under renovations. I was seriously craving a pumpkin spice latte so I went in, 15 or 20 min waiting for my order to be taken! I asked the young man if they could take my order he said “oh I have 3 drinks to make” he was not alone, and besides I know taking an order is important I wouldn’t mind to wait for my drink being made but to wait that much? I waited because I’m in the customer service as well and I understand how stressing and busy one can get but, seriously?!
Atmosphere: 1
Food: 1
Service: 1