Starbucks

1134 Lancaster Dr NE, Salem
(503) 375-3606

Recent Reviews

Joyce Brehe

Quick, helpful service from the staff and of course, that mmm...Starbucks coffee. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Jennifer Kerber

Not sure why it is every time I come here, which isn't often, there is always the same manager that is disgustingly rude. I stood as the only customer for what seemed like a century while 6 employees stared at me, didn't ask to take my order, didn't ask if I needed help. Apparently I was supposed to get in an unmarked line for ordered not placed in the app yet. The lady taking these orders had her hands full in a blender. I was instructed to wait until she was able to help me. She dropped what she was doing and took my order, with the fakest smile on her face. Why can't the other 7 people staring at me take an order and help our their team mate? Why am I getting attitude from you when I did nothing but walk into the building? Very uncomfortable. You can tell there is a HUGE management issue. I don't go to Starbucks enough to really care, twice a year maybe, so we'll just try another coffee place or location next time.

Atmosphere: 3

Food: 2

Service: 1

Renne Reed

Best selection of cups!!!

Atmosphere: 5

Food: 5

Service: 5

Tricia Stephenson

Can't help but love their dark roast americano .

Rocky Ross

Golden eagle, blended with whip cream and caramel drizzle. You won't be disappointed.

Atmosphere: 5

Food: 5

Service: 5

Pam McLean

Dietary restrictions: I am lactose intolerant. I am able to find options that are yummy and do not cause me problems.

Atmosphere: 5

Food: 5

Service: 5

Judith Caba

I usually don’t write reviews but today Christmas Day they are opened and extremely busy so I appreciate everyone working today thank you so much for keeping it open and they made my drink extra good ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frappuccino

Jocelyn Alvarado

Barista was very rude, my drink was watered down and half empty

Isaac M.

The barista there was a bitch. She closed the lobby early and made us wait for our mobile orders while making snide remarks. Avoid this Starbucks, they do not care about customers.

Tamera Jessen

Ordered an Americano & slice of pumpkin loaf for 7.50. Coffee served within 5 min. It took another 5 min to have bread warmed. Staff were working diligently. When I asked about my bread order, the coffee server responded, "I'm only serving coffee, you'll need to wait for the other server". Could Starbucks not find a more efficient & timely way to warm & serve their food items?

Smile Always

HORRIBLE STARBUCKS!!?????????????????Went there the 23rd of October 2023 around 6pm and the supervisor there has the worst customer service skills/very rude and disrespectful as well ! So I had purchased a drink thru the drive thru then left & drove off then finally took sip of my drink and it taste different so I looked at the cup and realized then they didn't put almost milk and instead put regular milk and i cant have regular milk . So i drove back and went back thru drive thru and let them know my drink wasn't made right and I asked if they could remake it, so she got the manager/supervisor and she came at me rude and was arguing about the drink(like what professional does that?) And she refused to remake the drink and was rambling with all kinds of rude remarks and I said "look I don't need her attitude nor do I have time to listening to her being rude and if it's such a hassle to remake my drink then I'll just by another drink ! Only reason I even offered to buy another one is because I just really wanted something to drink but made right and didn't want to deal with her negativity, yet... She was refusing to remake my drink then she said no "I'm not making you a drink"...I'm like "what the what?" I've never ever had such bad unprofessional customer services til I came to that starbucks...she really deserves to be fired ..I really feel bad for the employees there that have to work with her as well as future customers that may go there when she is working.

Atmosphere: 1

Food: 1

Service: 1

XOXO

It's a good service and

Atmosphere: 4

Service: 4

Mike Claphan

Food is pretty good. Im not a coffee drinker but I like their chai. Good flavor not to watered down. Service is always good. Nothing out of this world but polite and competent. The line always moves fairly quickly even when busy. Atmosphere only gets dinged because it's location. Doesn't have a good place to sit down outside. 4 out of 5 stars

Atmosphere: 3

Food: 4

Service: 4

William Eric

Little bit of a line, but no issues.

Service: 4

Vera Kinkade

Don't care for the coffee. To strong for me

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