Chipotle Mexican Grill

2204 W 12th St, Erie
(814) 454-3464

Recent Reviews

jessika hendrickson

Fast, good service.

Atmosphere: 5

Food: 5

Service: 5

Keith Bartosek

food is very good! staff is mostly friendly, not always. however, the place is always absolutely filthy. trash on the tables and floors, trays never clean, soda station messy, etc. every time i come in i'm appalled at how messy it is.

Atmosphere: 1

Food: 5

Service: 3

Recommended dishes: Burrito Bowl

Victoria Bush

I went in at 1pm on Monday and there were 8 employees standing around. One guy came from the back area and touched chicken with the same gloves on! There were over flowing garbage bins, tables were dirty. Food display had not been wiped down. I did not get anything to eat. Do better Chipotle please

Atmosphere: 1

Food: 3

Service: 2

Parth Solanki

This place is trash!! Nothing was clean, we got 2 veggies bowl but strangely we didn’t get any veggies on the bowl and also no black beans which is fine too. We asked for tofu, guacamole and chips they charged me $31.90 for 2 bowls? We checked the bag and they didn’t put the chips on and when we asked for chips they said I already charged you. They never asked for receipt either. The lady who made our bowls she apologized for black beans which is acceptable! When we done with the food their “GM”came to us and asked for how was the food and we told her the scenario and instead of apologizing she were making excuses like I can’t go to get the veggies and black beans right now, is it the way to behave like a GM? First of all you should train yourself!!! DO NOT RECOMMEND AT ALL!!

Atmosphere: 1

Food: 1

Service: 1

Jessica Hinderliter

This establishment is disgusting as far as cleanliness is concerned. The floors have food all over them the tables have spilt drink marks and food the front counter is dirty. Both trasĥ cans are over flowing And the female staff member whom worked 3/23 around 4pm was very unprofessional and not informative in other words rude!! If my kids didn't like the food I would never come in here again just based on presence.If I was the manager and walked in and see the place I would probably fire everyone on the spot. This is unacceptable!

ZACH MORRIS

PEOPLE, SAVE YOURSELF TIME AND GO TO PEACH ST. BEEN TO THIS LOCATION MANY TIMES, SERVICE IS THE WORST, THEY'RE EITHER OUT OF ITEMS OR THE FOOD IS OVER OR UNDERCOOKED. BEEN GOING HERE ABOUT ONCE A MONTH FOR THE PAST YEAR TO SEE IF THINGS HAVE CHANGED AND THEY HAVE NOT.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito Bowl

Kara Olsen

Food is almost always perfect. Staff are amazing!Wheelchair accessibility: While a wheelchair can approach it (no stairs), the door is EXTREMELY heavy and they do not have automatic doors. Even a fully abled bodied young person struggles to open their doors. I do not think it is ADA compliant.

Atmosphere: 2

Food: 5

Service: 5

graig waisley

Ok for a cheap

Atmosphere: 2

Food: 3

Service: 4

Jax Yochim

Solid Chipotle. One on Peach is more consistent

Atmosphere: 3

Food: 4

Service: 5

S G

Never have good luck when I place an order for pick up. Order was completely wrong today and the food was cold and poor quality. Meat was so watery and the lettuce was wilted and brown. I spent a lot of money and even tipped before I got the food. It was really bad. I'm not sure what is happening with Restaurants and everything today. :(

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Burrito Bowl

Corie Davis

They are always out of

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Salad

Lyndon & Janae Martin

Very friendly and helpful staff. Chipotles food is amazing!

Atmosphere: 5

Food: 5

Service: 5

Jay

I love how the burrito bowls on the commercial on TV have twice as much food compared to what you actually get, not even worth the money you pay ! Last time I ordered from this location I waited 13 minutes just to get ripped off ,,, never going back.

Atmosphere: 2

Food: 2

Service: 1

Diane Phillips

Very poor service and quality. Tried a new bowl as a salad. Was upcharged $6.00. Employee scraped bottom of pan for 6 pieces of meat. Had a puddle of liquid on bottom of bowl from beans? Bowl was half filled. Contacted customer service and they offered a BoGo so I can spend more money because of their mistake.

Atmosphere: 1

Food: 1

Service: 1

terence pier

Wife asked me to post this review, place was filthy garbage was over flowing, counter and all tables were dirty. Chicked was stone cold. She'll never be back......

Atmosphere: 1

Food: 1

Service: 4

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