Starbucks
20th & Market, 1900 Market St, Philadelphia
(215) 564-2840
Recent Reviews
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Lousy customer engagement, the team of 4 spent more time gossiping then making drinks.
For all the hype of a new Starbucks vibe, this place felt like they didn't give a damn
Atmosphere: 3
Food: 4
Service: 1
Thank you to Teddy and Amell for a warm welcome and an easy going atmosphere. Great music. Great drinks. And thank you from everyone at the CVS pharmacy.
Atmosphere: 5
Food: 5
Service: 5
Not a big Starbucks customer, but this is one of the best locations. Great vibes/atmosphere.
Atmosphere: 5
Food: 4
Service: 4
I came here to sit down and enjoy myself. I ordered ahead of time. I got there and there were no tables or chairs. I had to stand and drink my coffee and eat my food. This is a coffee house! Allow people to sit down!
Atmosphere: 4
Food: 4
Service: 4
Never seen a slower workforce
No seating fyi just a counter to order from
I went there this morning to get me breakfast first off my name starts with an A not an H so my breakfast was separated when it was sat on the counter. Number 2 I had to ask for napkins and a straw but yet a lady that came in to pick her stuff that was dressed business casual didn’t have to ask for a thing but her food. My thing is treat all customers the same no matter how they are dressed, race, gender, and etc.
Atmosphere: 4
Food: 5
Service: 2
This was my coffee this morning. Sorry but I pay way too much for coffee to have it come only partially full.
Atmosphere: 1
Food: 1
Service: 1
The new space is way too small. And the employees here are soooo blah they don’t smile they don’t greet you when you walk in look like they hate their job. The place looks a mess behind the counter and in front of the counter. Counters are filthy and the floor is nasty. Girl who made my coffee puts the drink on the counter turns her back and then says “have a good day”? horrible customer service!
Atmosphere: 1
Service: 1
Clean. NO BATHROOMS.
Restaurantji Recommends
No sitting options
Hugely busy store... but they slayed the line quickly and efficiently.
Atmosphere: 4
Service: 4
This coffee store is located downtown in the midst of the skycrapers and office buildings. It was a good place to stop on our way to our meeting with the attorney. We bought our good coffee to our meeting in cardboard cups.
This location has historically not made good drinks. I thought it might be different after remodel. Unfortunately it has not changed.
Specifically iced tea/lemonade should NOT have water in it.
Atmosphere: 5
Food: 1
Service: 4
I absolutely love this location. I have had 2 experiences where someone came in and took my food/drink. You really should have to show receipt on phone. But whenever I pick up my orders I am greeted by name.
When will you reopen?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carmel Ribbon Crunch
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