First it was very busy and there was only 1 waiter for all the tables which really hurts the service. I used to come here all the time but I will never return after today. I had to stand in a line to tell the person at the front to get tea for my table because I could not get ahold of my server. I wait to get my tea, then it comes and when I pour it I see a ROACH in there. A roach. I let the server know and at this point I was thinking about leaving and should’ve but stayed because I had never had a bad experience in all the times I’ve eaten here. I also asked the server if she could have my food come together as in the rice wings etc. she couldn’t even satisfy that request and tells me “I’ll try” just to bring out my beef teriyaki cold and let it sit to get cold some more while I wait for the rest of my food. I asked politely if they could throw they back on the grill. She does so and it comes out somewhat hot. The rice comes and it tastes old and pasty and you can taste all the hard grains. Then best of all they only take off 1 item for having a roach in my drink. While my request of the food wasn’t taken, the roach in my tea, my beef teriyaki cold, and my rice old and hard oh and terrible service. Never Again.
Atmosphere: 1
Food: 1
Service: 1
ruth fournier
Consistently amazing and authentic food. The menu is filled with so many delicious options. I love love the Cambodian spring rolls and chicken on a stick is all white meat no fat and perfectly seasoned. Waitstaff is very good and ask for the hot tea.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cambodian Spring Roll, Chicken Pad Thai, Apsara Special Fried Rice
ナナチ
Great Asian food in East Side!
Atmosphere: 5
Food: 5
Service: 5
Nestora Salcedo
Today I went and the girl that is in the front reception is very rude and foul-mouthed and very uneducated, looks like she does not know nothing about customer service.
Atmosphere: 1
Service: 1
Luis
Only ate one of my fried dumplings and they came with some brown lettuce. Also got noodles and they tasted like they were
Atmosphere: 2
Food: 1
Service: 3
Ashley Ernest
We go here all the time! This place is the best. We love it every time! Great portions, great prices. Sooo delicious The pineapple shrimp fried rice, chicken hunan, the nime chow, and the shrimp with mixed veggies. So fresh! Thanks for being such a great PVD staple.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: General Tsos Chicken, Fried Rice, Apsara Special Fried Rice
Albert Ferreira
good portions. great lunch
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Crab Rangoon, Chicken Pad Thai, Thai Wings
Joy Souza
The first time I went there all my food was cold upon delivery. I thought heard good things about this place will try again. The second time I went the food was not only cold but horrible. They are expensive and everyone wants a tip: person watching you; person behind counter
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Thai Wings, Fried Rice
Sam Babbitt
I think I'm not gonna order from here for a while or anymore. It used to be great. Last night was the last straw. The crispy Thai chicken wings should normally come with a rather tasty garnish and thai mayo that I really looked forward to. Now I get some shredded raw napa cabbage and some heinous red "hot sauce" that goes straight in the bin... I've noticed the quality drop recently or not so recently and it's nothing like it was the first time I ate at Apsara Palace on Hope Street in 2009.
Food: 2
Emma White
Gave my husband food poisoning and had something I was allergic to in food, they were informed beforehand but apparently don’t care if they kill a customer.
We told them no celery and it was in our food, I have a *LIFE THREATENING* allergy. Had to throw the food in the trash. Waste of money and extremely scary! Hopefully they don’t kill a customer with their screw ups. This place is a Lawsuit waiting to happen.
Atmosphere: 1
Food: 1
Service: 1
Ashley
Idk why I thought I would be getting tea when I ordered the Thai bubble TEA. But this was like a frozen slush and I asked for less sweet because sometimes these things are sickeningly sweet. Yep so was this one. Idk if he thought I said extra sweet or if this is their normal sweetness level but couldn't take more than a sip. Also I saw this one kid putting on chapstick from his personal backpack and he dipped his finger in it and rubbed his lips then wiped it on a napkin and continues bagging up orders....ummmm. ew.
Emerald City Theatrical Costumes
Meal was gross. Pad Thai was literally orange. Never seen pad Thai look like that. General Taos chicken has no flavor and was too
Atmosphere: 1
Food: 1
Service: 1
Maureen Taylor
I went to the bathroom here and left my backpack in the bathroom (it has valuable things in it). The staff went out of their way to let me know it was there. They run a very honest business. I know, personally, from experience.
Atmosphere: 5
Service: 5
Elizabeth Pavese
This is probably some of the worst food I've ever eaten and I only ate it because I was hungry and don't like wasting food. I composted the leftovers. I honestly can't even believe that there are so many good reviews on here because after the waste of $100 that I spent last night, I'm ready to question friendships with people who say that this place is great.Here's what we got:Pad Thai: Pink(?), almost tasteless (see attached photo), fine amount of meat in the dish, noodles were short and choppy.Scallion Pancakes: greasy, tastelessBeef and Chinese Broccoli: menu says it comes in a thick brown sauce. It does not. The sauce was basically brown water. Broccoli was okay.Peking Ravioli: slimy, dry filling, tasteless, even with the dipping sauce which was also a little off and again, not as flavorful as I've had at other establishments.General Tso Chicken: cooked fine but the sauce was again, off a little. Lacked flavor, and most definitely was not in the least spicy. Didn't get a single chili in the bowl.Overall, I'm really disappointed in what a waste of good real estate this place is taking up on such a great part of Hope Street.
First it was very busy and there was only 1 waiter for all the tables which really hurts the service. I used to come here all the time but I will never return after today. I had to stand in a line to tell the person at the front to get tea for my table because I could not get ahold of my server. I wait to get my tea, then it comes and when I pour it I see a ROACH in there. A roach. I let the server know and at this point I was thinking about leaving and should’ve but stayed because I had never had a bad experience in all the times I’ve eaten here. I also asked the server if she could have my food come together as in the rice wings etc. she couldn’t even satisfy that request and tells me “I’ll try” just to bring out my beef teriyaki cold and let it sit to get cold some more while I wait for the rest of my food. I asked politely if they could throw they back on the grill. She does so and it comes out somewhat hot. The rice comes and it tastes old and pasty and you can taste all the hard grains. Then best of all they only take off 1 item for having a roach in my drink. While my request of the food wasn’t taken, the roach in my tea, my beef teriyaki cold, and my rice old and hard oh and terrible service. Never Again.
Atmosphere: 1
Food: 1
Service: 1
Consistently amazing and authentic food. The menu is filled with so many delicious options. I love love the Cambodian spring rolls and chicken on a stick is all white meat no fat and perfectly seasoned. Waitstaff is very good and ask for the hot tea.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cambodian Spring Roll, Chicken Pad Thai, Apsara Special Fried Rice
Great Asian food in East Side!
Atmosphere: 5
Food: 5
Service: 5
Today I went and the girl that is in the front reception is very rude and foul-mouthed and very uneducated, looks like she does not know nothing about customer service.
Atmosphere: 1
Service: 1
Only ate one of my fried dumplings and they came with some brown lettuce. Also got noodles and they tasted like they were
Atmosphere: 2
Food: 1
Service: 3
We go here all the time! This place is the best. We love it every time! Great portions, great prices. Sooo delicious The pineapple shrimp fried rice, chicken hunan, the nime chow, and the shrimp with mixed veggies. So fresh! Thanks for being such a great PVD staple.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: General Tsos Chicken, Fried Rice, Apsara Special Fried Rice
good portions. great lunch
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Crab Rangoon, Chicken Pad Thai, Thai Wings
The first time I went there all my food was cold upon delivery. I thought heard good things about this place will try again. The second time I went the food was not only cold but horrible. They are expensive and everyone wants a tip: person watching you; person behind counter
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Thai Wings, Fried Rice
I think I'm not gonna order from here for a while or anymore. It used to be great. Last night was the last straw. The crispy Thai chicken wings should normally come with a rather tasty garnish and thai mayo that I really looked forward to. Now I get some shredded raw napa cabbage and some heinous red "hot sauce" that goes straight in the bin... I've noticed the quality drop recently or not so recently and it's nothing like it was the first time I ate at Apsara Palace on Hope Street in 2009.
Food: 2
Gave my husband food poisoning and had something I was allergic to in food, they were informed beforehand but apparently don’t care if they kill a customer.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We told them no celery and it was in our food, I have a *LIFE THREATENING* allergy. Had to throw the food in the trash. Waste of money and extremely scary! Hopefully they don’t kill a customer with their screw ups. This place is a Lawsuit waiting to happen.
Atmosphere: 1
Food: 1
Service: 1
Idk why I thought I would be getting tea when I ordered the Thai bubble TEA. But this was like a frozen slush and I asked for less sweet because sometimes these things are sickeningly sweet. Yep so was this one. Idk if he thought I said extra sweet or if this is their normal sweetness level but couldn't take more than a sip. Also I saw this one kid putting on chapstick from his personal backpack and he dipped his finger in it and rubbed his lips then wiped it on a napkin and continues bagging up orders....ummmm. ew.
Meal was gross. Pad Thai was literally orange. Never seen pad Thai look like that. General Taos chicken has no flavor and was too
Atmosphere: 1
Food: 1
Service: 1
I went to the bathroom here and left my backpack in the bathroom (it has valuable things in it). The staff went out of their way to let me know it was there. They run a very honest business. I know, personally, from experience.
Atmosphere: 5
Service: 5
This is probably some of the worst food I've ever eaten and I only ate it because I was hungry and don't like wasting food. I composted the leftovers. I honestly can't even believe that there are so many good reviews on here because after the waste of $100 that I spent last night, I'm ready to question friendships with people who say that this place is great.Here's what we got:Pad Thai: Pink(?), almost tasteless (see attached photo), fine amount of meat in the dish, noodles were short and choppy.Scallion Pancakes: greasy, tastelessBeef and Chinese Broccoli: menu says it comes in a thick brown sauce. It does not. The sauce was basically brown water. Broccoli was okay.Peking Ravioli: slimy, dry filling, tasteless, even with the dipping sauce which was also a little off and again, not as flavorful as I've had at other establishments.General Tso Chicken: cooked fine but the sauce was again, off a little. Lacked flavor, and most definitely was not in the least spicy. Didn't get a single chili in the bowl.Overall, I'm really disappointed in what a waste of good real estate this place is taking up on such a great part of Hope Street.
Atmosphere: 2
Food: 1
Service: 4