Chipotle Mexican Grill

So lazy they didn't even make quesadilla they gave ne a tortilla with rice, beans and steak on the side. I'm not making this up.

Atmosphere: 3

Food: 1

Service: 4

i’ve never written a bad review for somewhere but it’s just sad seeing a location so accessible to a lot of places be so incredibly bad. i live not even 6 minutes away from this location so i do come here quite often but recently its just gone completely downhill. recently i online ordered before coming in (something i do a lot and id never had problems before this) and typically i sit and eat the food there so i don’t have to wait in line. this last time i got my food, sat down and opened the bowl only to have my order be completely wrong. i understand having a mix up with orders, i worked at a chipotle for years, but when i went up to what i thought was one of the managers (i might be wrongly to see if they might of given me the wrong bowl, she proceeded to tell me that everything that was on it was right. mind you i got steak, brown rice, black beans and some of the other addons. what i received was a bowl with chicken, white rice, pinto beans and i was missing 6 addons from the bowl, the only thing they got right was the sour cream which she proceeded to tell me everything i was looking for was under the sour cream (it wasn’t). i genuinely hate confrontation when it comes to food service because i know how stressful it can get but that’s no excuse to completely disregard what i say, as well as completely interrupt when i’m trying to explain what i had. she continued to say it was my order when i said it had mild on it (i ordered hot not mild). eventually i just gave up and decided i would eat it despite the waste of a birthday gift card. now that’s not all, today i went in and decided to not order online so i could just get it completely right. when i show up i ask for my usual order, brown rice black beans and steak, they’re “out of steak”. i don’t mind their chicken to much so i get that instead, however once the person behind me asks for steak they get told “oh i’m sorry, we don’t have steak right now but you can wait like 3 minutes for it, it’s on the grill.” okay? would’ve been nice to know that but i brush it off, they proceed to scrap the bottom of the hot salsa bin and don’t even fill the spoon up 1/4ths the way. i sit down to eat my food, already slightly disappointed only to realize the veggies aren’t even cooked, they’re supposed to be grilled. at this point i’m just over it so i take the veggies out and eat the old and dry rice and completely charred chicken. like i said, i’ve never written a bad review before but it’s genuinely disappointing spending your money somewhere you love to eat only for it to be a terrible experience. anyways, i’m not expecting anything out of this, just want to warn people what they might experience if they go to this location.

Atmosphere: 2

Food: 1

Eat was very salty, impossible to eat, you could say I was poisoned. I hope they change the manager and all the workers in this location.

Atmosphere: 2

Food: 1

Service: 2

Why offer delivery if you’re not going to deliver ALL the food? Oh then you just get a free “next time”. NO!!!! I paid for the service fee! I paid the delivery fee! I even paid a tip!!! And this delivery was done through the app, so you can’t even say “well door dash messed it up”! $42 and half of it is missing. Way to go weekend workers.

Food: 1

Service: 1

I love it

Atmosphere: 3

Food: 5

Service: 3

Ordered from this establishment from door dash got 1/3 of my burrito bowl.... really coulda done better with that one. Thanks still hungry

Atmosphere: 1

Food: 1

Service: 1

I have given this location so many chances. Even tipped today for my online order to be missing the chips & guac.

Atmosphere: 1

Food: 1

Service: 1

Cleanest chipotle I’ve been to in a long long time! Great staff with great attitudes

Atmosphere: 5

Food: 5

Service: 5

I don’t like to leave reviews but the steak is always overcooked and chewy and dry. The rice is always undercooked. The cooks don’t care about the quality of the food. This is the WORST LOCATION. DONT eat here. Instead go to the one in Duncan. It’s clean and the food is way more delicious

Atmosphere: 1

Food: 1

Service: 1

My uncle & I had the spicy honey chicken today. I had the burrito, that put Moe's Southwest to shame, & my uncle had the bowl. Simply put, everything was magnificently delicious and totally off the chain! The service was phenomenal & as nice as could be! Most certainly we will be returning for the honey chicken again! Thank you for everything!

Atmosphere: 5

Food: 5

Service: 5

Wanted to charge double when we never asked for double portion last time ima go to this place .

Easily one of the worst chipotle locations.
The people working there looked half asleep, and struggled to speak in complete sentences.
Fajita veggies were burned and the guac was turning brown.

Atmosphere: 1

Food: 3

Service: 2

The food was ok. I got the honey chicken. I probably shouldn't have got the guacamole and the lime rice because that combo was very off for my taste.

Atmosphere: 4

Food: 3

Service: 5

Surprised me that they were out of a lot of the ingredients on the line that needed refilling during the dinner crowd. The staff was barely keeping up, and the line behind me kept getting longer. Waited a good bit, but the food flavors were delicious as usual.

Atmosphere: 2

Food: 4

Service: 2

I’m usually not one to leave reviews but this was a terrible experience. The service was rude from the moment we walked in. I was getting a bowl to share with my husband because I wasn’t very hungry. I didn’t ask for anything extra and the manager still said “We have corporate meetings because of people like you.” Completely uncalled for.
The food was all mixed up and not sanitary at all. I can’t have dairy and there was cheese all over the other toppings. She was out of line and completely unprofessional. Won’t be coming back.

Atmosphere: 1

Food: 1

Service: 1