Placed an online order at 6:15 was quoted a 6:55 arrival time of the order.Called at 7:26 an inquired about my order an was told it had been picked up.Was also told to wait alil longer by the rude lady who answered the phone.Then asked about who picked my order up an she said she dont know and dont care it not her business who picks up orders.Was told i had to call the company if i wanted a refund.Definitely wont be ordering online from here in the future.The lady seemed like i was a bother when i called.
Atmosphere: 1
Food: 1
Service: 1
Riley Bear
Husband and wife owners seem to hate waiting on the public. They don’t open on time and if you arrive in the last hour of the day, you are treated as if you were bothering them. Even my grandkids commented on the grouchy guy behind the counter, and ask not to go there anymore. I can only assume this is also reflective of the quality of the product. These people should find another business that doesn’t require them to deal with customers.
Atmosphere: 1
Food: 3
Service: 1
phylea love
I do not recommend this Subway at all! Although, I placed my order online and went to the store and picked it up the service was absolutely horrible! Although, SD suppose to be a freedom state and I’ve served my country and to be treated the way I was because of the color of my skin. This Subway will never get my business again!
Service: 1
Tyler S
This subway is almost impressively bad, like it is easily the worst sub way I’ve ever been to. Sometimes it almost feels like you’re being pranked because of how rude and slow the employees are. It’s gotten considerably worse within the last six months too. I’d just fire your entire staff and start fresh at this point.I’d also recommend just getting the subway app and finding the latest buy-one get-one footlong code so then you can just go in, grab your food and never deal with the incompetent staff.
Atmosphere: 1
Food: 1
Service: 1
Kristine Harvey
Awful experience. Every. Single. Time. But tonight was especially bad. The gal working was rude, didn't speak, and seemed extremely annoyed we were there. Do not go to this Subway! The lack of customer service is will ruin your day!
Atmosphere: 1
Food: 1
Service: 1
Chris King
Everything here is priced at least 20% higher than a normal Subway.
Tessa Lehi
Second time I have been here and won't be back. Staff has been rude both times, vegetables both times look awful. Don't waste your money.
Atmosphere: 1
Food: 1
Service: 1
Ali & Kat Moran
The girl working was rude and all we asked was a couple of questions to her rude comments about us waiting in line for her to return from break. Hated it don't advise anyone to stop here! Family of 7 and I spent I mean wasted my time and money coming here to this establishment and the rude worker made sure I and my family knew we were unwanted.
Atmosphere: 1
Food: 1
Service: 1
Devin Livermont
Worker sneezed in hands, and didn’t even wash them before making the subs. Found a hair in sandwich ?♂️.UPDATE: I went back again, and found another hair not in my sandwich, but in my mouth! I can’t believe it.
Brandon Rider
Very very rude customer service from two ladies that work night shift at least. Got off work, we stopped at store to get something to eat. From start to finish, worker's are completely disrespectful and make me actually distressed. Made me even yell which I don't like doing, especially with my mental disorder. Will never eat here again, would rather buy junk food then deal with these pessimistic worker's. Spend your money elsewhere I think. SMH
Door Dash switched my default subway from Mountain View to this one and I couldn't be more sad about it. Every order I get from this store is either wrong or super messy. Went from ordering subway a couple times a week to once a month because of this store, and I regret it every time.
Kimberly Richards
They have a sign on their entrance door that says we request mask to be worn in their store which I always do but what kind of example are they showing when the employees don’t wear them. Wearing mask while handling food should be mandatory.
Dr_Xaos
Stopped to eat lunch at this Subway as we were fueling up the car and before heading to some of the nearby attractions. Place was moderately busy, so there was longer line in which to wait. Pace moved slowly but steadily as they completed each customer's order. A couple minor hiccups with our orders, since the girl was being interrupted by other customers and/or employees, but everything ultimately worked out in the end. Food was good. Breads were fresh, and the toppings were in good shape. As with almost any Subway restaurant, we were each able to get what wanted on our individual sandwiches, so kids were happy with their results. Prices were very reasonable as well.
Colin Q.
Best subway in Rapid. The staff is friendly and clean. This place packs on the meat and condiments, just the way, I like it. I would give them 5 stars but, they sometimes run out of my favorite bread and don't carry regular yellow mustard.
Placed an online order at 6:15 was quoted a 6:55 arrival time of the order.Called at 7:26 an inquired about my order an was told it had been picked up.Was also told to wait alil longer by the rude lady who answered the phone.Then asked about who picked my order up an she said she dont know and dont care it not her business who picks up orders.Was told i had to call the company if i wanted a refund.Definitely wont be ordering online from here in the future.The lady seemed like i was a bother when i called.
Atmosphere: 1
Food: 1
Service: 1
Husband and wife owners seem to hate waiting on the public. They don’t open on time and if you arrive in the last hour of the day, you are treated as if you were bothering them. Even my grandkids commented on the grouchy guy behind the counter, and ask not to go there anymore. I can only assume this is also reflective of the quality of the product. These people should find another business that doesn’t require them to deal with customers.
Atmosphere: 1
Food: 3
Service: 1
I do not recommend this Subway at all! Although, I placed my order online and went to the store and picked it up the service was absolutely horrible! Although, SD suppose to be a freedom state and I’ve served my country and to be treated the way I was because of the color of my skin. This Subway will never get my business again!
Service: 1
This subway is almost impressively bad, like it is easily the worst sub way I’ve ever been to. Sometimes it almost feels like you’re being pranked because of how rude and slow the employees are. It’s gotten considerably worse within the last six months too. I’d just fire your entire staff and start fresh at this point.I’d also recommend just getting the subway app and finding the latest buy-one get-one footlong code so then you can just go in, grab your food and never deal with the incompetent staff.
Atmosphere: 1
Food: 1
Service: 1
Awful experience. Every. Single. Time. But tonight was especially bad. The gal working was rude, didn't speak, and seemed extremely annoyed we were there. Do not go to this Subway! The lack of customer service is will ruin your day!
Atmosphere: 1
Food: 1
Service: 1
Everything here is priced at least 20% higher than a normal Subway.
Second time I have been here and won't be back. Staff has been rude both times, vegetables both times look awful. Don't waste your money.
Atmosphere: 1
Food: 1
Service: 1
The girl working was rude and all we asked was a couple of questions to her rude comments about us waiting in line for her to return from break. Hated it don't advise anyone to stop here! Family of 7 and I spent I mean wasted my time and money coming here to this establishment and the rude worker made sure I and my family knew we were unwanted.
Atmosphere: 1
Food: 1
Service: 1
Worker sneezed in hands, and didn’t even wash them before making the subs. Found a hair in sandwich ?♂️.UPDATE: I went back again, and found another hair not in my sandwich, but in my mouth! I can’t believe it.
Very very rude customer service from two ladies that work night shift at least. Got off work, we stopped at store to get something to eat. From start to finish, worker's are completely disrespectful and make me actually distressed. Made me even yell which I don't like doing, especially with my mental disorder. Will never eat here again, would rather buy junk food then deal with these pessimistic worker's. Spend your money elsewhere I think. SMH
Restaurantji Recommends
Door Dash switched my default subway from Mountain View to this one and I couldn't be more sad about it. Every order I get from this store is either wrong or super messy. Went from ordering subway a couple times a week to once a month because of this store, and I regret it every time.
They have a sign on their entrance door that says we request mask to be worn in their store which I always do but what kind of example are they showing when the employees don’t wear them. Wearing mask while handling food should be mandatory.
Stopped to eat lunch at this Subway as we were fueling up the car and before heading to some of the nearby attractions. Place was moderately busy, so there was longer line in which to wait. Pace moved slowly but steadily as they completed each customer's order. A couple minor hiccups with our orders, since the girl was being interrupted by other customers and/or employees, but everything ultimately worked out in the end. Food was good. Breads were fresh, and the toppings were in good shape. As with almost any Subway restaurant, we were each able to get what wanted on our individual sandwiches, so kids were happy with their results. Prices were very reasonable as well.
Best subway in Rapid. The staff is friendly and clean. This place packs on the meat and condiments, just the way, I like it. I would give them 5 stars but, they sometimes run out of my favorite bread and don't carry regular yellow mustard.
Friendly staff, fresh bread.