They did not get the order right and the lady taking the order seemed really tired and disinterested.
Atmosphere: 3
Food: 2
Service: 2
John Quann
Burgers were so salty we could not eat them,I contemplated taking them back but it wasn't worth a 30 minute drive at 1 am after working 12
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Original Krystal
Donald
Always
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chili
Sherry Buckner
Very good food ? drive through Lady was very nice and helpful ? ? ? ?Parking: Shallowford road plenty of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Krystal, Chili, Chili Cheese Fries, Tots
Cristy
Why can yall not just do your job??? Why is it so hard to be sure that your customers leave with everything they ordered??? Lazy?? Don't care?? Both??? Ridiculous!!! I BET YOUD CARE IF IT WAS YOUR FOOD..OR MAYBE NOT:/
Atmosphere: 1
Food: 2
Service: 1
Andrew Burkett
Great food and
Atmosphere: 5
Food: 5
Service: 5
Teresa Brown
First time to walk in. Not drive thruWonderful experience. Staff awesomeWheelchair accessibility: Yes and plenty.
We went in and visited the crystal today on 1-8-24 around 2:30 pm. When we stood in line trying to get our order took a girl came in and was trying to get clocked in but she was on her telephone she stayed on her phone and then when she started to take her order she just laid the phone down. My sister proceeded to tell them that she wanted for crystals with no onions cooked without the onions because y'all's type of onions make her sick. We also ordered another number one without onions and then I ordered for Crystal cheese with no the manager came out and told my sister that she could not cook her fresh crystals without the onions on it because she would have to clean the whole grill my sister said no I just don't want any onions on my burgers I just would like fresh burgers then the manager proceeded to tell her that if she cooked it like that they would burnt. The manager said she would have to clean the grill completely down like they do at night and she wasn't going to do that. My sister told her that she understood please just cook her four fresh burgers with no them. when we got our order everybody else's was in there but mine I went back up there and told them that they had left my order out and I took my receipt when they gave me my four burgers that was supposed to be just cheese and mustard it had onions on them I mean onions on them. So I just didn't eat them.Why my sister was trying to pay for the order they ran her card like four times and just kept on telling her she needed to run her card again. I don't know what is up with that Crystal but I know that we will not be back the only reason why they got one star is because I had to give him something.
Atmosphere: 1
Food: 1
Service: 1
Curtis Holland
All the Krystal restaurants have really started going down hill unfortunately... Apparently they have changed their fries and a few other things ?
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Krystal Furburgers, Chili, Chili Cheese Fries
Rick Reynolds
They finally brought the chili back. Good service and krystals always bring a recognized comfort.
Open 24hrs. A day usually and if not they are open late at night when nthng else is open.Parking: Soddy daisy,tn .
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chili, Chili Cheese Fries, Fries, Tots
Susan Goolsby
I added a drink at the window and she never asked me what I wanted to drink just handed me a Pepsi and I don't drink dark drinks just sprite. Clear drinks because of the medication I'm on.
Atmosphere: 4
Food: 4
Service: 1
Dezze Mejia
This location is not 24/7 and they are rude about it.
Atmosphere: 1
Food: 1
Service: 1
Bill Christman
Waited 30 minutes in drive through.I moved up twice because cars the 2 cars in front of me left. That wait was for a single car.The whole time the microphone was left on and could hear the cashier talking the entire time.lol
Atmosphere: 1
Food: 1
Service: 1
Chris Rutherford
Pay more so people will actually work there. My food order sucked because there's 8 cars in the drive thru and like two people working. I paid 18 bucks for mushed up nonsense that had to be rushed.
They did not get the order right and the lady taking the order seemed really tired and disinterested.
Atmosphere: 3
Food: 2
Service: 2
Burgers were so salty we could not eat them,I contemplated taking them back but it wasn't worth a 30 minute drive at 1 am after working 12
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Original Krystal
Always
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chili
Very good food ? drive through Lady was very nice and helpful ? ? ? ?Parking: Shallowford road plenty of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Krystal, Chili, Chili Cheese Fries, Tots
Why can yall not just do your job??? Why is it so hard to be sure that your customers leave with everything they ordered??? Lazy?? Don't care?? Both??? Ridiculous!!! I BET YOUD CARE IF IT WAS YOUR FOOD..OR MAYBE NOT:/
Atmosphere: 1
Food: 2
Service: 1
Great food and
Atmosphere: 5
Food: 5
Service: 5
First time to walk in. Not drive thruWonderful experience. Staff awesomeWheelchair accessibility: Yes and plenty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg & Cheese Biscuit Combo
We went in and visited the crystal today on 1-8-24 around 2:30 pm. When we stood in line trying to get our order took a girl came in and was trying to get clocked in but she was on her telephone she stayed on her phone and then when she started to take her order she just laid the phone down. My sister proceeded to tell them that she wanted for crystals with no onions cooked without the onions because y'all's type of onions make her sick. We also ordered another number one without onions and then I ordered for Crystal cheese with no the manager came out and told my sister that she could not cook her fresh crystals without the onions on it because she would have to clean the whole grill my sister said no I just don't want any onions on my burgers I just would like fresh burgers then the manager proceeded to tell her that if she cooked it like that they would burnt. The manager said she would have to clean the grill completely down like they do at night and she wasn't going to do that. My sister told her that she understood please just cook her four fresh burgers with no them. when we got our order everybody else's was in there but mine I went back up there and told them that they had left my order out and I took my receipt when they gave me my four burgers that was supposed to be just cheese and mustard it had onions on them I mean onions on them. So I just didn't eat them.Why my sister was trying to pay for the order they ran her card like four times and just kept on telling her she needed to run her card again. I don't know what is up with that Crystal but I know that we will not be back the only reason why they got one star is because I had to give him something.
Atmosphere: 1
Food: 1
Service: 1
All the Krystal restaurants have really started going down hill unfortunately... Apparently they have changed their fries and a few other things ?
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Krystal Furburgers, Chili, Chili Cheese Fries
They finally brought the chili back. Good service and krystals always bring a recognized comfort.
Restaurantji Recommends
Open 24hrs. A day usually and if not they are open late at night when nthng else is open.Parking: Soddy daisy,tn .
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chili, Chili Cheese Fries, Fries, Tots
I added a drink at the window and she never asked me what I wanted to drink just handed me a Pepsi and I don't drink dark drinks just sprite. Clear drinks because of the medication I'm on.
Atmosphere: 4
Food: 4
Service: 1
This location is not 24/7 and they are rude about it.
Atmosphere: 1
Food: 1
Service: 1
Waited 30 minutes in drive through.I moved up twice because cars the 2 cars in front of me left. That wait was for a single car.The whole time the microphone was left on and could hear the cashier talking the entire time.lol
Atmosphere: 1
Food: 1
Service: 1
Pay more so people will actually work there. My food order sucked because there's 8 cars in the drive thru and like two people working. I paid 18 bucks for mushed up nonsense that had to be rushed.
Atmosphere: 4
Food: 2
Service: 4