Shangri-la

14 E 7th St, Chattanooga
(423) 266-1521

Recent Reviews

jennifer gilbert

The only good Chinese restaurant in Chattanooga. I love the black pepper chicken and egg drop

Food: 5

Recommended dishes: Egg Drop Soup, Black Pepper Chicken Dinner

Eggsageration

Trash Dump. Ignored us when we came in.

Atmosphere: 1

Food: 1

Service: 1

LeAnna Brown

I have ordered here for a very long time, and was extremely disappointed today when I found out that I am charged a 10% fee just for calling in my order. Never in my life have I seen a restaurant CHARGE YOU FOR CALLING. Food was absolutely horrible, crab rangoons were stale and had 0 crab in them. I will absolutely never return here again, and will make sure to tell everyone I know to do the same.

Atmosphere: 1

Food: 1

Service: 1

Yanni Killebrew

Aside from the awful customer service I receive every single time I go…They have now started charging a 10% CALL IN TO ORDER FEE. Which the call in was terrible, I had to start my order over twice because they wouldn’t calm down to just listen to me. I have been ordering from here for a while because it is the only decent sushi close to my work. I no longer look at the menu, I just call to order. Today, I was surprised with a 10% call in fee, nothing mentioned on the phone, they said because it is on the menu. When I called to ask why/when they charge this fee I got, “we have to pay employees to answer the phone” …yup, as does EVERY OTHER RESTAURANT.Opened up my food, crab Rangoons are hard and have close to 0 crab in them.

Atmosphere: 1

Food: 2

Service: 1

Natalie Davenport

Don't tip here before your transaction is complete, I tipped them $3.00 and for some reason when my meal cost $39.17 they didn't give me my change. She just slammed the register shut and said have a nice day. They left out things from our order that we paid for. Thanks.

M M

They give smaller portion sizes for takeout. This place obviously doesn’t care about customer satisfaction, only maximizing profits. There are plenty of other good Chinese/sushi restaurants in the area. I would avoid this one.

Atmosphere: 1

Food: 1

Service: 1

Abe Froman

I was here with coworkers and one was served raw chicken. I just went alone, was served raw beef.

Atmosphere: 1

Food: 1

Service: 1

Chase P

The food tasted good, portion sizes good, table clean, etc.I don't think the lady working the front is very nice but it's pretty on-brand for the way I've been treated by Chinese folks while traveling the Western Pac. I don't think she means anything by it but still worth noting that you're probably going to be met with some stern customer service but I think the food is really good.

Atmosphere: 3

Food: 5

Service: 3

C

Very thinly sliced 6 piece sushi rolls. Out of all the sushi I’ve tried in Chattanooga, this was the worst, yet most expensive. Their profit margins must be ridiculous. Even Publix sushi is a better option than this.

Sue Gridley

Probably good for takeout. Chinese food looked reallygood but we had sushi. Staff was not friendly at all.

Atmosphere: 1

Food: 3

Service: 1

Samira Lerebours

I got the sesame chicken, the yellow tail and the tuna roll to-go. For my first experience it wasn’t ideal. If you call to order they charge you a $2 fee, which I wasn’t aware of until pickup. The food was okay. The rice in the sushi was a little dry. The flavor of the sesame chicken was good but their fried rice in their combos is just fried rice with no eggs or vegetables.

Food: 3

Service: 3

Gabriel Harris

Great orange chicken and rice. But they are absolutely rude here.

Atmosphere: 3

Food: 5

Service: 3

Dan Davis

Best west coast Chinese in all of Chattanooga.

Atmosphere: 4

Food: 5

Service: 5

Eric S.

I love the sushi combo!! Shame to hear about the treatment of the delivery drivers,

Food: 5

Amie Taylor

Made me get food poisoning and didn't feel right for a couple of

Atmosphere: 1

Food: 1

Service: 1

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