Hayden was Excellent! Great young man to have at the counter. Hayden was very interactive, polite, professional, just an outstanding young man. Very mature and excellent customer service skills.Location: Riverside Dr Clarksville TN. March 1st at noon.Pete and Deb
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Sandwiches
windy fillmore
It's ok for a fastfood place
Miranda Portino
This is the third location i have tried ordering the new mint chocolate shake for my son and this is the third time that the machine is broken and he is still unable to try the shake. Its very disappointing because this is was the reason for coming to arbys all 3 times. It's extremely difficult getting in and out due to the lines being long in the turning lane and blocking the way in. The service was nice though and wasn't hee fault that all three locations we've tried have failed to keep up with their equipment.
Atmosphere: 2
Food: 1
Service: 4
Sarah West
The manager on duty was very rude. I went through drive thru specifically so I would not have to get my baby out in the cold weather. I tried to place my order through drive thru and the manager stated that I would need to come inside to order my sliders. Now I order sliders from every other location in town a few times a month and if they don't have any fresh, they tell me to pull forward and wait. This manager on duty refused to let me order, was very rude and condescending. I had to explain to him through the drive they speaker that I'm not getting my newborn baby out in this cold weather just to place an order. It was a horrible experience. I will never go back to this location again. I usually spend $100+ on food at arbys a few times a month. For as much money as I'm spending to order food, i shouldn't have to explain why I need to order food through drive thru just to order food. That's horrible!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwiches
Jeff Browning
This particular Arby's may be the best fast food restaurant I've ever experienced. The staff is very professional, very friendly, and the food is always great! By my third visit they all seemed to know me and I eat there at least once every week!Parking: Parking lot is considerably larger than most fast food places I go to and there are always plenty of spots available even when they're busy. It can be tough to turn left from the main exit due to a very busy street but If you take the back way out it's no problem at all.
Definitely one of the best fast food experiences in recent years. They’ve turned themselves around as of recently and can 100% compete now against major
Atmosphere: 5
Food: 5
Service: 5
Kecia Williams
Today I used the Arby's app for the first time to order food. I modified some of our items, so when I get home I see that my food wasn't the way I ordered it. I was disappointed, I spent quite a bit of money here today not to have my order right. I ordered a Chicken Bacon Swiss sandwich, it wasn't very good ?
Atmosphere: 4
Food: 2
Service: 4
Bens Wolfpack
Prices have increased a bit but the quality of the food remains the same. Corn beef is my go to. ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smokehouse Brisket, Brisket, Reuben, Roast Beef and Cheddar
Larry Lowe
Understand it looks like they were short staffed I placed my order online so it would be ready when I get here, have waited 30 minutes and still haven’t gotten my order! Honestly not sure if I’ll be back, I’ll drive to the other side of town for higher quality food!
Atmosphere: 1
Food: 1
Service: 1
valarie Rives
A late night meal I wanted roastbeef and cheddar on a sesame bun but didn't get. The meat is cut to thick and the cheddar wasnt even hot and the meat the have on this sandwich looks like it was already in something. I would rather have something done about it cause I'm not to pleased nor happy that my meal was ruined.
Stopped to get my dog some beef sliders, one piece of meat on a tiny bun,three of them were seven dollar, took forever to get
Atmosphere: 1
Food: 3
Service: 3
Daphne Corson
Wow I’m quite disappointed, we just stopped in to get 4 sliders, mozzarella sticks and curly fries. As I was driving I didn’t open my sliders until I got home…So about the fries, they are super stale! Like they’ve just been reheated, the mozzarella sticks were not fully melted, okay I suppose I can look past that but this is what my slider looks like. Seriously? This is ridiculous! Not coming back anytime soon.My second slider had a little more meat on it but it tastes off. So this was just a waste of money and time.
Atmosphere: 1
Food: 1
Service: 5
Camille Turner
The food at this Arby's was trash. Got a Beef N Cheddar I don't know what kind of meat they gave me but it wasn't the Normal Arby's Roast
Atmosphere: 4
Food: 1
Service: 4
Jeff Campagna
Stopped in to take advantage of a "happy hour deal." A manager was working the counter. She was multi tasking the fryer and drive-thru. I went to pay her a compliment by saying: "you're doing the work of 3 people." Her response: "It's because people keep coming here." Her whole demeanor was sour that she has to work.About a year ago, the same manager made a comment about wishing the dining was still closed (referring to Covid???) And, made derogatory comments about a customer after they left (loud enough for several of us to hear).VERY UNPROFESSIONAL!!!Did a survey online that day, but heard nothing back from anyone.With managers like her, I will eat at Madison St location if ever at all?
Atmosphere: 5
Food: 4
Service: 5
Shawn Terlecki
We went late at night and the service was great and so was the atmosphere. I want to recommend this restaurant because of all the above. My wife and I can't wait to go back! ?❣️?? ?
Hayden was Excellent! Great young man to have at the counter. Hayden was very interactive, polite, professional, just an outstanding young man. Very mature and excellent customer service skills.Location: Riverside Dr Clarksville TN. March 1st at noon.Pete and Deb
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Sandwiches
It's ok for a fastfood place
This is the third location i have tried ordering the new mint chocolate shake for my son and this is the third time that the machine is broken and he is still unable to try the shake. Its very disappointing because this is was the reason for coming to arbys all 3 times. It's extremely difficult getting in and out due to the lines being long in the turning lane and blocking the way in. The service was nice though and wasn't hee fault that all three locations we've tried have failed to keep up with their equipment.
Atmosphere: 2
Food: 1
Service: 4
The manager on duty was very rude. I went through drive thru specifically so I would not have to get my baby out in the cold weather. I tried to place my order through drive thru and the manager stated that I would need to come inside to order my sliders. Now I order sliders from every other location in town a few times a month and if they don't have any fresh, they tell me to pull forward and wait. This manager on duty refused to let me order, was very rude and condescending. I had to explain to him through the drive they speaker that I'm not getting my newborn baby out in this cold weather just to place an order. It was a horrible experience. I will never go back to this location again. I usually spend $100+ on food at arbys a few times a month. For as much money as I'm spending to order food, i shouldn't have to explain why I need to order food through drive thru just to order food. That's horrible!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwiches
This particular Arby's may be the best fast food restaurant I've ever experienced. The staff is very professional, very friendly, and the food is always great! By my third visit they all seemed to know me and I eat there at least once every week!Parking: Parking lot is considerably larger than most fast food places I go to and there are always plenty of spots available even when they're busy. It can be tough to turn left from the main exit due to a very busy street but If you take the back way out it's no problem at all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smokehouse Brisket, Arby's Signature Sandwiches, Roast Beef, Curly Fries, Sandwiches, Classic Roast Beef
Definitely one of the best fast food experiences in recent years. They’ve turned themselves around as of recently and can 100% compete now against major
Atmosphere: 5
Food: 5
Service: 5
Today I used the Arby's app for the first time to order food. I modified some of our items, so when I get home I see that my food wasn't the way I ordered it. I was disappointed, I spent quite a bit of money here today not to have my order right. I ordered a Chicken Bacon Swiss sandwich, it wasn't very good ?
Atmosphere: 4
Food: 2
Service: 4
Prices have increased a bit but the quality of the food remains the same. Corn beef is my go to. ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smokehouse Brisket, Brisket, Reuben, Roast Beef and Cheddar
Understand it looks like they were short staffed I placed my order online so it would be ready when I get here, have waited 30 minutes and still haven’t gotten my order! Honestly not sure if I’ll be back, I’ll drive to the other side of town for higher quality food!
Atmosphere: 1
Food: 1
Service: 1
A late night meal I wanted roastbeef and cheddar on a sesame bun but didn't get. The meat is cut to thick and the cheddar wasnt even hot and the meat the have on this sandwich looks like it was already in something. I would rather have something done about it cause I'm not to pleased nor happy that my meal was ruined.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Arby
Restaurantji Recommends
Stopped to get my dog some beef sliders, one piece of meat on a tiny bun,three of them were seven dollar, took forever to get
Atmosphere: 1
Food: 3
Service: 3
Wow I’m quite disappointed, we just stopped in to get 4 sliders, mozzarella sticks and curly fries. As I was driving I didn’t open my sliders until I got home…So about the fries, they are super stale! Like they’ve just been reheated, the mozzarella sticks were not fully melted, okay I suppose I can look past that but this is what my slider looks like. Seriously? This is ridiculous! Not coming back anytime soon.My second slider had a little more meat on it but it tastes off. So this was just a waste of money and time.
Atmosphere: 1
Food: 1
Service: 5
The food at this Arby's was trash. Got a Beef N Cheddar I don't know what kind of meat they gave me but it wasn't the Normal Arby's Roast
Atmosphere: 4
Food: 1
Service: 4
Stopped in to take advantage of a "happy hour deal." A manager was working the counter. She was multi tasking the fryer and drive-thru. I went to pay her a compliment by saying: "you're doing the work of 3 people." Her response: "It's because people keep coming here." Her whole demeanor was sour that she has to work.About a year ago, the same manager made a comment about wishing the dining was still closed (referring to Covid???) And, made derogatory comments about a customer after they left (loud enough for several of us to hear).VERY UNPROFESSIONAL!!!Did a survey online that day, but heard nothing back from anyone.With managers like her, I will eat at Madison St location if ever at all?
Atmosphere: 5
Food: 4
Service: 5
We went late at night and the service was great and so was the atmosphere. I want to recommend this restaurant because of all the above. My wife and I can't wait to go back! ?❣️?? ?
Atmosphere: 5
Food: 5
Service: 5