My experience here was so strange I’m afraid to come back. I placed my order first I hand my money to the lady at the register.when she provide with my change she laid my change directly onto the counter. I ask politely would she mind handing it to me. She did . 3 guys order after me and were provided with their order as well as the cars in drive thru . I didn’t say anything because I wanted to see how long this would go on . After 15 mins went by one lady with glasses state she apologized additional 10mins went by , By then I had no time to eat before physical therapy appointment I arrived before 10:30a and pretty much spent my entire spare time waiting on breakfast sandwich and smoothie. All I received from them is I’m sorry there was mix up . There was lack of empathy as first time customer I’m disappointed in how I was treated overall as a first time customer.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Muffin
Jade Roberts
Their coffee is better than Starbucks and Dunkin and it's local! It's a great place to get some work done in their tall booths.
Atmosphere: 5
Food: 5
Service: 5
Sonya Davis
The best coffee and best breakfast pastries. The breakfast croissants are amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate, Ham Egg and Cheese Croissant, Pastry Display Case, Muffin
Aiden Prokop
Checks on all the boxes on what makes a coffee shop a coffee shop, the pygmy size being its only downside. The espresso beans used are excellent on their own with the current roast, as of posting this review, having notes of molasses. Very delicious, very quaint, and very cute.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Blend or Daily Roast
Jessica
I was charge 2 different prices for the same drink. The person how took my order was rude.
Atmosphere: 1
Food: 1
Service: 1
Richard Garrett
Lasaters consistently serves high-quality coffee. The beans are expertly roasted, resulting in a rich and flavorful cup. It's evident that there is a commitment to providing a premium coffee experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham Egg and Cheese Croissant
Katie Williams
The chai tea is good, but not as good as at Starbucks, Mugsy's, or Atlas. But the atmosphere and staff were great!
D Jan Rose
Window clerk slow and inconsiderate of drivers behind the car occupants she was talking with at the window; took entirely too long and line build up quickly.
Atmosphere: 3
Food: 4
Service: 2
the country life
You should really turn your sign off above the door if your Lobby is
Service: 1
Lawrence “Mean Grinch” Smith
Only visited once before, still not enough to rate 5 stars, because the coffee could stand to be fresher and hotter.
Only visited once before, still not enough to rate 5 stars, because the coffee could stand to be fresher and hotter.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Scone
Savanna Sprague
Local to Tennessee, lasaters is one of the few places that roasts their own delicious coffee. Their teas, coffees, and assortment of breakfast items are all delicious, I would recommend them all!
Atmosphere: 5
Food: 5
Service: 5
Debra Gaynes
I ordered your cinnamon roll today since it is one of my favorites. I was extremely disappointed in the change. It was not the same at all. Please bring your original cinnamon roll back. The icing on this new one was horrible…definitely not cream cheese icing. I took a couple of b bites and threw the majority away it was so terrible.The coffee was fantastic.
Atmosphere: 5
Food: 1
Service: 3
Craig Waltman
They are friendly, responsive and just a nice place to relax or get work done.Wheelchair accessibility: They have a ramp in the front
Management is super responsive when you reach out. I work in customer success for a tech company. I take customer service SUPER seriously, and they nail it!Coffee is amazing, too!! Can't wait to go back and try their grilled items! ??
My experience here was so strange I’m afraid to come back. I placed my order first I hand my money to the lady at the register.when she provide with my change she laid my change directly onto the counter. I ask politely would she mind handing it to me. She did . 3 guys order after me and were provided with their order as well as the cars in drive thru . I didn’t say anything because I wanted to see how long this would go on . After 15 mins went by one lady with glasses state she apologized additional 10mins went by , By then I had no time to eat before physical therapy appointment I arrived before 10:30a and pretty much spent my entire spare time waiting on breakfast sandwich and smoothie. All I received from them is I’m sorry there was mix up . There was lack of empathy as first time customer I’m disappointed in how I was treated overall as a first time customer.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Muffin
Their coffee is better than Starbucks and Dunkin and it's local! It's a great place to get some work done in their tall booths.
Atmosphere: 5
Food: 5
Service: 5
The best coffee and best breakfast pastries. The breakfast croissants are amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate, Ham Egg and Cheese Croissant, Pastry Display Case, Muffin
Checks on all the boxes on what makes a coffee shop a coffee shop, the pygmy size being its only downside. The espresso beans used are excellent on their own with the current roast, as of posting this review, having notes of molasses. Very delicious, very quaint, and very cute.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Blend or Daily Roast
I was charge 2 different prices for the same drink. The person how took my order was rude.
Atmosphere: 1
Food: 1
Service: 1
Lasaters consistently serves high-quality coffee. The beans are expertly roasted, resulting in a rich and flavorful cup. It's evident that there is a commitment to providing a premium coffee experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham Egg and Cheese Croissant
The chai tea is good, but not as good as at Starbucks, Mugsy's, or Atlas. But the atmosphere and staff were great!
Window clerk slow and inconsiderate of drivers behind the car occupants she was talking with at the window; took entirely too long and line build up quickly.
Atmosphere: 3
Food: 4
Service: 2
You should really turn your sign off above the door if your Lobby is
Service: 1
Only visited once before, still not enough to rate 5 stars, because the coffee could stand to be fresher and hotter.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Scone
Restaurantji Recommends
Only visited once before, still not enough to rate 5 stars, because the coffee could stand to be fresher and hotter.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Scone
Local to Tennessee, lasaters is one of the few places that roasts their own delicious coffee. Their teas, coffees, and assortment of breakfast items are all delicious, I would recommend them all!
Atmosphere: 5
Food: 5
Service: 5
I ordered your cinnamon roll today since it is one of my favorites. I was extremely disappointed in the change. It was not the same at all. Please bring your original cinnamon roll back. The icing on this new one was horrible…definitely not cream cheese icing. I took a couple of b bites and threw the majority away it was so terrible.The coffee was fantastic.
Atmosphere: 5
Food: 1
Service: 3
They are friendly, responsive and just a nice place to relax or get work done.Wheelchair accessibility: They have a ramp in the front
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastry Display Case, Muffin, Cinnamon Roll, Lasaters Espresso No
Management is super responsive when you reach out. I work in customer success for a tech company. I take customer service SUPER seriously, and they nail it!Coffee is amazing, too!! Can't wait to go back and try their grilled items! ??
Atmosphere: 5
Food: 5
Service: 5