I went earlier today to use a egift card and they said their systems don't work for it, that I needed to use the app. The manager totally gave me my meal for free and asked that I use the gift card online next time. Great customer service and no argument, that's the kind of stress free I need.
Atmosphere: 5
Food: 5
Service: 5
Cathy Shipley
My husband drove from out on Hwy 64 to get me a double whopper meal. He came back with cold fries, a drink and a small single cheeseburger. I called the restaurant and told the lady I was supposed to get a double whopper. She said they would replace the meal if that is what I wanted to do. So my husband went back to get the double whopper meal. He came back with a single whopper meal, wrong again. I called her back and asked her what kind of drugs they are on. Now she is aggravated too! Needless to say, I'll never go back there.
Atmosphere: 1
Food: 1
Service: 1
Charles Phillips
A little bit of a wait but well worth it to get some fresh hot fries, I didn't mind waiting because i was made aware right off the bat.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Whopper and Fries with Drink, French Fries, Bacon King Sandwich, Bacon King, Whopper, Impossible Whopper, Rodeo Burger
Troy Belles
It was decent. Dang it ya'll I used to love this burger King. It's good, but work harder. Seen the enormous staff. Could be the the place I remember.
Drive up at 6:30 pm, dark as can be, sign off, outside lights off, could not see a thing, place order, drive up, mention lights are off. Told they are on a timer for 7:00. Can they not turn on ahead? My restaurant you could. No one knows how to change? Been about 3 weeks or so since time change. Really people it is not that hard.Got order, got home, not all of order there, called guy was nice and took my name since I did not want to drive back. What food we got was good. Should be 2 stars instead of 3, but nice guy on phone took it one.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: French Fries, Whopper Jr, Whopper
Beth DiFebbo
Show me how this is what I ordered? Not to mention, no one in my car ordered a whopper. It was supposed to be a chicken sandwich. We spent $40.56 and only 1 person got what they actually ordered. There were no cars in line but us. Dining room practically empty. If you have a good cost issue, maybe it's this and the 1/4 of the stack of napkins that were given out too. I get that finding good help is hard to do, but this is a bit nuts.
Atmosphere: 1
Food: 1
Service: 1
Mason Lewis
Went there was told to pull up so that they could make my swiss chicken sandwich and they gave me a whopper instead!! Was to distracted to realize because the dude that came out to give me my food forgot my drink said he’d go get it waited 5 min went in myself and he was working behind the counter ?♂️ just a bad
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bacon King
Charlene Vance
This BK needs new management and needs to be cleaned up last 2 times I have been there the service was not good and the cook area and bathrooms were
Atmosphere: 3
Food: 4
Service: 3
Angie gentry
Need to use less sugar in tea it's like drinking sugar water I hate your tea I am done with the
I stopped at this location on a Sunday afternoon. I had 3 orders to do and each had coupons. They said I could use 2 coupons per order but only 2 coupons per car. Even though I had 3 separate orders. Basically they didn't want me money and were very rude about it. I told them I would go to another location that could help me. I will never go back and they not only lost my $50 order that day, they will never get a dime from me again. Avoid... It's just not worth it when there are several burger places that want my business
Service: 1
Rich Angelo
Place was clean, staff was friendly and the food was made fresh and
Atmosphere: 5
Food: 5
Service: 5
Indo Jeep (mstenorsaxplayer)
I really wish they would just get my order right. Also why am I sitting waiting to order for 30 minutes?
Audrey Rodgers
Tony the manager on duty has horrible customer service. I went through the drive thru a couple of cars was in front it took about 20 minutes to get to the order screen they then told me to hold on which was fine they then cleared all cars from the drive Thu and I continued to set with no one taking my order for approximately 20 more minutes then get to the window and got the food approximately 10 minutes later . Start to check the food but pulling off because they let the drive thru build up so bad and didn’t want to hold them up. Finished checking the food it was wrong and cold went in to get what was ordered that was missing and he tried to hand me 1 piece of bacon for two burgers that was cold and even colder from waiting for him to fix it after standing in line inside for another 15 min I then just asked for a refund because it was so bad he then remade it and remade it again wrong only adding cheese this time. I did not have time to go through it again so I just went across the street To McDonald’s and got a bacon burger without cheese. I never asked for Cheese so I’m not sure how my order was wrong twice unless it was intentional the second time.
Atmosphere: 1
Food: 1
Service: 1
Patrick Tyree
I normally don't rate fast food places but the staff here made an impression and were very kind and patient with our large family and complicated order. Keep up the good work gentlemen.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Chicken Sandwich, Whopper
I went earlier today to use a egift card and they said their systems don't work for it, that I needed to use the app. The manager totally gave me my meal for free and asked that I use the gift card online next time. Great customer service and no argument, that's the kind of stress free I need.
Atmosphere: 5
Food: 5
Service: 5
My husband drove from out on Hwy 64 to get me a double whopper meal. He came back with cold fries, a drink and a small single cheeseburger. I called the restaurant and told the lady I was supposed to get a double whopper. She said they would replace the meal if that is what I wanted to do. So my husband went back to get the double whopper meal. He came back with a single whopper meal, wrong again. I called her back and asked her what kind of drugs they are on. Now she is aggravated too! Needless to say, I'll never go back there.
Atmosphere: 1
Food: 1
Service: 1
A little bit of a wait but well worth it to get some fresh hot fries, I didn't mind waiting because i was made aware right off the bat.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Whopper and Fries with Drink, French Fries, Bacon King Sandwich, Bacon King, Whopper, Impossible Whopper, Rodeo Burger
It was decent. Dang it ya'll I used to love this burger King. It's good, but work harder. Seen the enormous staff. Could be the the place I remember.
Atmosphere: 1
Food: 2
Service: 4
Drive thru. Quick and
Food: 4
Service: 4
Recommended dishes: Sausage Egg & Cheese Croissan'Wich Meal
Drive up at 6:30 pm, dark as can be, sign off, outside lights off, could not see a thing, place order, drive up, mention lights are off. Told they are on a timer for 7:00. Can they not turn on ahead? My restaurant you could. No one knows how to change? Been about 3 weeks or so since time change. Really people it is not that hard.Got order, got home, not all of order there, called guy was nice and took my name since I did not want to drive back. What food we got was good. Should be 2 stars instead of 3, but nice guy on phone took it one.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: French Fries, Whopper Jr, Whopper
Show me how this is what I ordered? Not to mention, no one in my car ordered a whopper. It was supposed to be a chicken sandwich. We spent $40.56 and only 1 person got what they actually ordered. There were no cars in line but us. Dining room practically empty. If you have a good cost issue, maybe it's this and the 1/4 of the stack of napkins that were given out too. I get that finding good help is hard to do, but this is a bit nuts.
Atmosphere: 1
Food: 1
Service: 1
Went there was told to pull up so that they could make my swiss chicken sandwich and they gave me a whopper instead!! Was to distracted to realize because the dude that came out to give me my food forgot my drink said he’d go get it waited 5 min went in myself and he was working behind the counter ?♂️ just a bad
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bacon King
This BK needs new management and needs to be cleaned up last 2 times I have been there the service was not good and the cook area and bathrooms were
Atmosphere: 3
Food: 4
Service: 3
Need to use less sugar in tea it's like drinking sugar water I hate your tea I am done with the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fries, Chicken Nuggets, Whopper, Impossible Whopper
Restaurantji Recommends
I stopped at this location on a Sunday afternoon. I had 3 orders to do and each had coupons. They said I could use 2 coupons per order but only 2 coupons per car. Even though I had 3 separate orders. Basically they didn't want me money and were very rude about it. I told them I would go to another location that could help me. I will never go back and they not only lost my $50 order that day, they will never get a dime from me again. Avoid... It's just not worth it when there are several burger places that want my business
Service: 1
Place was clean, staff was friendly and the food was made fresh and
Atmosphere: 5
Food: 5
Service: 5
I really wish they would just get my order right. Also why am I sitting waiting to order for 30 minutes?
Tony the manager on duty has horrible customer service. I went through the drive thru a couple of cars was in front it took about 20 minutes to get to the order screen they then told me to hold on which was fine they then cleared all cars from the drive Thu and I continued to set with no one taking my order for approximately 20 more minutes then get to the window and got the food approximately 10 minutes later . Start to check the food but pulling off because they let the drive thru build up so bad and didn’t want to hold them up. Finished checking the food it was wrong and cold went in to get what was ordered that was missing and he tried to hand me 1 piece of bacon for two burgers that was cold and even colder from waiting for him to fix it after standing in line inside for another 15 min I then just asked for a refund because it was so bad he then remade it and remade it again wrong only adding cheese this time. I did not have time to go through it again so I just went across the street To McDonald’s and got a bacon burger without cheese. I never asked for Cheese so I’m not sure how my order was wrong twice unless it was intentional the second time.
Atmosphere: 1
Food: 1
Service: 1
I normally don't rate fast food places but the staff here made an impression and were very kind and patient with our large family and complicated order. Keep up the good work gentlemen.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Chicken Sandwich, Whopper