Burger King

960 Paul Huff Pkwy NW, Cleveland
(423) 584-6297

Recent Reviews

Ray Ray

They have the worst managers there they hired Adam Abbott for manager and all he does is stay in jail get with 19 yr olds he old enough to be her daddy he got 8 kids he got kids her age and he came on to her but he tried to kill me and my dogs said he make is disappear to sand mtn Alabama to be buried nobody would miss us or look for us who wants somebody like that working for their company hell u never when he going to jail or eben he going to snap he need to be ia faciltyI'm do scared I dont even want to go I'm like my life going to end I start shaking & crying

Recommended dishes: Chicken Fries, Chicken Nuggets, Whopper

Crystal Mckinzie

Came through the drive thru on our way back to Alabama I asked for the single whooper with cheese , no tomatoes and extra mayonnaise this is what I get. Highly disappointed. The drive thru worker is very rude . If you don't like your job then go somewhere else.

Atmosphere: 1

Food: 1

Service: 1

Victoria Watson

I received cold food from here and what I ordered was not made right. I haven't been to BK in almost a year cause of getting cold food, bad customer service, my orders always missing items, and never making my orders right. I thought maybe it could of changed but I was wrong. Their quality has gone down.

Atmosphere: 1

Food: 1

Service: 1

Timothy Witcher

Christian was excellent! Great service!

Service: 5

Robert Presswood

The Texas double cheeseburger was good.

Atmosphere: 3

Food: 3

Service: 3

Eddie Mooney

I wish I would have gotten the manager's name she was fantastic! It was quick and hot very,

Atmosphere: 4

Food: 5

Service: 5

R Kuilan

I when thru the drive thru, and I ask for a #4 a Bacon King and when I got home I have a Texas burger with extra jalapeños my partner and I can't eat spicy and I don't know why they didn't make the food how supposed to

Atmosphere: 1

Food: 1

Service: 2

rebecca biehl

I had ordered a cherry frosted Fanta. The young Lady at the register wasn't familiar with my order & asked the manager.The manager told her no, we don't do that here.I spoke up & explained what it was(Frozen cherry & ice cream mixed)Tne manager was very condescending as she told me she was not making it because she could not make it due to the charge for the Ics cream.I ordered a cup of Ice cream and a frozen cherry, she still would not mix it. That is when I made an awful mess at the counter mixing said beverage - and told her to look under the mods under the beverages = add ice cream 99¢

Atmosphere: 2

Food: 5

Service: 1

Billy Freeman

This store was spotless......the staff were friendly and helpful, but best of all the food was HOT , not warm. For a fast food restaurant the hot food was delicious. Cold day, hot food, friendly staff in a clean store was a nice change of pace.Thank you to the whole staff for a great customer service experience!!!!!!!!Parking: Clean parking lot, plenty of parking space, easy on and out

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, French Fries

Marissa Maté

I went here because it was an icy day and McDonald's was closed because of these conditions. I'm glad they were closed! I have to say, those wraps are absolutely DELICIOUS!! And the girl inside who served me was very nice as well. I'll definitely be coming back in the future. ?

Atmosphere: 5

Food: 5

Service: 5

Steve Partridge

Just left the drive thru. I was amazed at the service! The lady at the window was so kind and genuine! The food was on point so much that we actually went right back to order more chicken fries! Great service!

Food: 5

Service: 5

Recommended dishes: Chicken Fries, Chicken Sandwich, Hamburger

Becky Williams

Thumbs up always go to the drive thru and never once have I waited there for more then 5 minutes.. I am a original chicken sandwich lady only so my input is short and sweet ..

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

Carrie Williams

Every time I eat here, they leave something off my order, usually the cheesesticks. I also never get any condiments or napkins.

Atmosphere: 2

Food: 3

Service: 3

ItsSybil

Lady at the window kept yelling at me the choices of chicken fries when i said I was looking the first time (couldn't find prices and was still just looking at the menu). No manners, nothing. Her tone was ruuude.Then mocked me at the window (she acted like no one ca hear her when the window closes) and heard her laughing as well as a person from the kitchen coming to the window probably to be nosey and cover as if they weren't.Will be calling gm tomorrow, let's see if anything will actually happen because that behavior is disgusting.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Chicken Fries

emile lee

my whole experience was a**. ik working on fast food sucks but u don’t have to take it out on the customers ?

Atmosphere: 1

Food: 1

Service: 1

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